Be responsible for primary user support and customer service.

Regular MIS & resolution log management on queries raised.

Stakeholder Interaction.

Delivering customer service through multiple channels including calls, chat, self-service, and Email. 

• At least 6months of experience with ITSD or any related field.
• BPO Experience for Technical Support Representative is welcome to apply.
• At least had the knowledge or experience in a Service Desk Analyst role / IT Support in a global organization.