Customer Service Representative
職位描述
簡介
- Facilitates and monitors availments at the PCMC.
- Discusses with member the extent of coverage or non-coverage of availment.
- Receives and handles availment queries from members.
- Resolves availment complaints of members, otherwise elevates to the Clinic Supervisor.
- Prepares and submit pertinent reports as may be assigned by the Clinic Supervisor.
- Performs other duties as may be assigned by the Customer Care/Clinic Supervisor or Manager for the PCMCs & Department Head from time to time.
- Assist on the review of all reimbursement medical claims requirement/s submitted by company card members to ALGA.
- Assist on the endorsements of member enrollments both addition and deletion.
職位要求
- Preferably with experience as an CSR
- Good communication skills
- Graduate of 4yrs course preferably related to medical
- With knowledge in HMO process
- With knowledge how to use Microsoft
AJ Residuo
HR Recruitment LeadHHC Placements, Inc.
剛剛活躍
工作地址
Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines
福利待遇
法定福利
13薪
健康保險
健康維護組織
休假和請假
產假和陪產假, 單親假, 女性特殊假
發布於 20 November 2024
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