Training Officer (Food and Restaurant)

Requirements:

● Bachelor's degree with an appropriate business science major is preferred.

● Qualification in Instruction and/or learning design is advantageous.

● Demonstrable experience as a training officer.

● Proven track record of boosting company growth through training.

● Thorough understanding of contemporary HR and business procedures.

● Excellent verbal and written communication.

● Ability to conduct thorough needs assessments to gauge training needs.

● Strong desktop and in-person research, presentation, and reporting skills.

●  Energetic, determined, and highly capable disposition.

Training Officer Responsibilities:

● Liaising with existing staff to clarify job descriptions and related expectations.

● Studying and contributing to the operations and climate of our company.

● Drafting instructional manuals, onboarding materials, and other relevant documentation.

● Administering regular, detailed needs assessments to identify skills deficits.

● Orienting new hires to their function within the grand scheme, as well as established company norms.

● Addressing skills deficits through tailored in-house training.

● Coordinating external training as the need arises.

● Monitoring staffs' performance by liaising with line managers and department heads.

● Availing yourself as a sounding board for all employees with the explicit aim of improving their orientation and training.

●  Upholding confidentiality, unless legally mandated to do otherwise.