Description

• Welcome and assist guests in a friendly and professional manner.
• Provide information about local attractions, dining options, and transportation.
• Manage reservations and requests for special services.
• Coordinate guest services with other hotel departments.
• Handle guest complaints and emergencies with a calm and efficient approach.

Requirements

• Educational Qualifications: Bachelor’s degree in Hospitality Management or a related field.
• Experience Level: Entry Level (0–2 years).
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving skills and attention to detail.
• Working Conditions: Ability to work flexible hours, including evenings and weekends.