Agile Consulting & Services Inc. IT Technical Support

₱20-25K[Aylık]

Tesis içi - MakatiTam zamanlı<1 Yr ExpÜniversite mezunu

Paylaşmak

Veritabanı OperasyonuSunucu OperasyonuBilgi Güvenliği OperasyonuBulut OperasyonuWindows ServerSistem Analizi Bilgi Teknolojisi altyapısıSistem İzleme

Diagnose and resolve technical issues, providing timely and accurate customer support.
Escalate unresolved issues to appropriate internal teams.
Conduct remote troubleshooting and installation of various software.
Maintain detailed records of customer interactions and processed actions.
Implement security measures
Offer technical support to company staff and troubleshoot computer problems
Install and update company software and hardware as needed
Anticipate and report the cost of replacing or updating computer items

Job Title: IT Technical Support
Educational Qualifications: Minimum Bachelor's degree in Computer Science, Information Technology, or related field.
Experience Level: Less than 1 year of hands-on technical support experience.
Skills and Competencies: Proficiency in troubleshooting computer hardware, software, and networking issues. Familiarity with help desk support tools and remote troubleshooting techniques.
Responsibilities and Duties: Provide first-level contact and problem resolution for users with hardware, software, and application problems. Escalate unresolved issues to appropriate technical teams.
Working Conditions: Office environment with possible rotation shifts. Occasional requirement to provide support outside of standard working hours.
Qualities and Traits: Excellent communication skills, patience, critical thinking, and a customer-oriented approach.

Menchie Guisangue

HR OfficerAgile Consulting & Services Inc.

Bu ay aktif

Circuit Lane. Hippodromo, Makati, 1207 Metro Manila, Philippines

Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi , Pag-Ibig Fonu , Ücretli tatil , Philhealth , SSS/GSIS
Diğerleri
Şirket Sosyal Etkinlikleri
İzin ve İzin
Hastalık İzni , Tatil İzni

Yayınlandı 17 October 2024