The Account Officer is responsible for planning & implementing projects of top clients with the end goal of nurturing WTI’s business relationship with them. He/she is also responsible in addressing all concerns of assigned top clients on the use of WTI’s products and services.

Responsibilities and Duties:

• Client management (“Alaga”)
• Reporting and Analysis
• Sales and Revenue Generation
• Project management
• Leads & collaborates closely with internal teams (e.g., sales, marketing, operations) to ensure seamless client service

• Bachelor’s degree in Industrial Engineering, I.T., Business, or any related course.
• 2-3 years involved in account management, project management, customer support, and business analysis.
• Preferably with experience in logistics, fleet management, or supply chain
• Strong in business process mapping
• Can use Google Workspace (Gmail, Doc, Sheet, Slides) or related software
• Has a basic understanding of data visualization tools (e.g. Looker Studio)
• Excellent customer service skills
• A good communicator to various management levels
• Has good organizational skills and has excellent attention to details
• Possesses good problem solving skills