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Customer Service Supervisor

Advance Marketing
Customer Service Supervisor
Advance MarketingDescrição do Trabalho
- Recompensas e reconhecimento de funcionário
Comissões, Programa de reconhecimento de funcionário
- Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
- Saúde e Bem-Estar
Seguro de Acidentes Oficiais
- Outros
Eventos Sociais da Empresa
- Benefícios de Habilidades
Espaço de estacionamento
- Desenvolvimento Profissional
Treinamento de Trabalho
- Tempo de desligamento e Saída
Deixamento de ressonância, Maternidade e licença de paternidade, Licença parental, Licença médica, Licença Pai Solo, Licença especial para mulheres
Descrição:
- Oversees the daily workflow and scheduling of telemarketing staff.
- Motivates and supports agents through feedback and communication
- Prepares monthly and annual performance reports.
- Maintaining documentation about customer service department activities.
- Monitoring the performance of customer service staff.
Requisito
- Bachelor's Degree or equivalent and at least 3 years of working in customer service, a supervisory role, or in a call center is required.
- Experience with coaching, training, and motivating employees is required
- Outstanding communication skills, both written and verbal.
- Strong computer skills and excellent time management skills

JUVY ALMAYDA
HR ManagerAdvance Marketing
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