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Call Center Representative / Call Center Agent / Healthcare / Sagility CompanyUrgente

Polaris Careers
Call Center Representative / Call Center Agent / Healthcare / Sagility Company
Polaris CareersDescrição do Trabalho
Descrição:
A healthcare account call center job involves answering customer inquiries, processing payments, and providing information about healthcare services.
- Answering incoming calls from patients and health providers
- Helping patients with tasks like scheduling appointments and medicine replenishment
- Confirming insurance details
- Processing payments for services rendered
- Assisting with billing procedures
- Following up with callers
- Routing calls to appropriate healthcare personnel
- Handling outbound calls, such as appointment reminders or follow-ups
Skills
- Customer service skills
- Empathy
- Professionalism
- Ability to resolve customer complaints
- Ability to multitask and manage time
- Ability to learn and adapt to new software or systems
- Ability to handle sensitive data
- Ability to work independently or collaborate with team members
Requisito
- COLLEGE GRADUATE ( ANY COURSE )
- WITH OR WITHOUT CALL CENTER EXPERIENCE
- ABOVE AVERAGE COMMUNICATION SKILLS
- 2 YEARS COLLEGE UNDER GRADUATE ( COMPLETED ) ANY COURSE
- WITH AT LEAST 6 MONTHS CALL CENTER EXPERIENCE
RESUME REQUIRED!

Jhon Eric Castillo
HR OfficerPolaris Careers
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