• Supervise daily operations of the restaurant, ensuring consistent service quality and adherence to health and safety regulations.
• Train, mentor, and manage restaurant staff, fostering a positive and efficient team atmosphere.
• Handle customer inquiries, concerns, and complaints professionally to ensure satisfaction and repeat business.
• Coordinate with kitchen staff to maintain food quality and timely delivery of orders.
• Monitor inventory levels and assist in ordering supplies to ensure consistency and maintain budgetary goals.

QUALIFICATIONS:

• Bachelor’s degree in HRM or any related field
• Polite, Honest, and Trustworthy
• With at least 6 months of relevant experience (preferred)
• Can work in a fast-paced environment
• Strong attention to detail and accuracy
• Excellent interpersonal and communication skills (for both staff and customer interaction)
• Ability to handle customer inquiries, resolve complaints, and ensure excellent dining experience
• Knowledge of food safety regulations and procedures