Online Customer Service Representative

Metacom Careers

₱25-30K[Mensual]
No - Cidade do QuezonGraduação/Aluno FrescoBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Férias Deixadas

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Description

  • Provide exceptional customer service through various online channels including chat, email, and social media.
  • Resolve customer inquiries and issues efficiently with a focus on customer satisfaction.
  • Maintain up-to-date knowledge of product offerings to provide accurate information and support.
  • Document customer interactions and feedback in the CRM system for future reference.
  • Collaborate with team members to improve service delivery and share best practices.

Requirements

  • Job Title: Online Customer Service Representative
  • Job Function: Online Customer Service
  • Responsibilities and Duties: Ability to multitask effectively while managing multiple customer requests.
  • Qualities and Traits: Strong communication skills with a friendly and professional demeanor.
  • Qualities and Traits: Ability to empathize with customers and address their concerns thoughtfully.
  • Qualities and Traits: Adaptability to learn new tools and technologies quickly.
  • Working Conditions: Comfortable working remotely and managing flexible schedules.
Preview

Jazelle Anne Arquiza

Recruitment AssociateMetacom Careers

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Postado em 24 Jul 2026

Metacom Careers

Pré-Série A

51-100 funcionários

BPO & Centro de Chamadas

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Metacom Careers

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