Customer Service Representative Voice/Non-Voice Account
SMCS Outsourcing
Benefícios
Recompensas e reconhecimento de funcionário
Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês
Saúde e Bem-Estar
HMO
Benefícios de Habilidades
Equipamento da Empresa, Panorâmica de Bem Estado
Desenvolvimento Profissional
Treinamento de Trabalho, Desenvolvimento Profissional
Balanço de Vida
Horas Flexíveis, Trabalho de casa
Description
- Provide exceptional customer service to clients via voice and non-voice communication channels.
- Respond to customer inquiries and resolve issues promptly and effectively.
- Maintain a clear and professional communication style while interacting with customers.
- Document customer interactions and provide feedback to improve service quality.
- Collaborate with team members to enhance overall service delivery.
Requirements
- Educational Qualifications:High school diploma or equivalent preferred.
- Experience Level:1-3 years of experience in a customer service role.
- Skills and Competencies:Strong English language proficiency; excellent customer service skills.
- Qualities and Traits:Empathetic, patient, and problem-solving oriented.
- Working Conditions:Ability to work in a fast-paced environment, both in-office and remotely.
Jeneline Gonzales
HR ManagerSMCS Outsourcing
Responder Hoje 0 Vezes
Local de trabalho
Bridgetowne Central Park. H3VP+PQC, Pasig, 1609 Metro Manila, Philippines
Postado em 28 Jul 2026
SMCS Outsourcing
51-100 funcionários
BPO & Centro de Chamadas
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams.
Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.
- Requests your ID or personal documents unnecessarily
- Asks for money, deposits, guarantees, or property during the hiring process
- Pressures you to invest or raise funds
- Collects illicit benefits. Engages in any other illegal or suspicious activity
- Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for
