Description

• Provide high-quality customer support via phone, email, and chat.
• Assist customers in resolving product or service issues in a timely manner.
• Document customer interactions and maintain detailed records.
• Collaborate with team members to improve customer experience.
• Stay updated on product knowledge and company policies.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication skills, proficiency in English language.
• Qualities and Traits: Patience, empathy, and problem-solving abilities.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Working Conditions: Must be willing to work in shifts, including holidays and weekends.