Associate Service Specialist

Position Overview:

This position will focus heavily on back-end processing and client fulfillment, with responsibilities ranging from filing corporate paperwork to managing client requests and maintaining compliance queues. Training will be provided, and there is significant room for growth and advancement within the company!

Key Responsibilities:

• Submit business filings with Secretary of State offices (formations, qualifications, annual reports, dissolutions).

• Manage corporate document retrievals (e.g., certificates of good standing, certified charters) and process UCC filings.

• Track and fulfill client requests, maintaining accuracy and timeliness across filing queues and deadlines.

• Conduct quality control audits and maintain internal databases to ensure data integrity.

• Accept and process service of process (lawsuit deliveries) and manage intake documentation.

• Support registered agent service operations, including updates to client records and service instructions.

• Communicate with government agencies to resolve filing issues and clarify requirements.

• Assist with onboarding new clients and support internal training as the team expands.

• Contribute to internal reporting, process improvements, and special projects as needed.

• Maintain strict confidentiality and uphold data protection standards at all times.

• Collaborate closely with team members to deliver high-quality client service in a fast-paced environment.

Required Skills & Qualifications:

• Bachelor’s degree required. Preferred management or accounting oriented majors

• Previous experience in legal, corporate services, compliance, or administrative support a plus

• Strong English oral and written communication skills

• Excellent organizational skills and attention to detail

• Dependable attendance, punctuality, and ability to meet deadlines

• Positive attitude and eagerness to learn

• Ability to work efficiently in a busy, high-volume environment

• Quality control mindset; able to work independently behind the scenes

• Commitment to fostering a positive and inclusive team culture

Work Schedule: 8:00 AM - 5:00 PM, Monday to Friday (On-site)

Applicants from Alabang and nearby areas are preferred.