Customer Service Representative

Dynamic Talent Solutions

₱20-25K[Mensual]
No - Cidade do Quezon<1 Yr ExpBacharelTempo Inteiro
Compartilhar

Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Pag-Ibig Fund, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

Descrição:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints efficiently.
  • Document interactions in the customer relationship management system.
  • Collaborate with team members to improve service quality.
  • Maintain a positive attitude and professional demeanor.

Requisito

  • Educational Qualifications: Bachelor’s degree in Business Administration or related field.
  • Experience Level: Less than 1 year of experience in customer service roles.
  • Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Primarily office-based with occasional remote work options.
  • Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.
Idioma InglêsAtendimento ao clienteResolução de ProblemasJogador de equipeHabilidades das pessoas
Preview

Sharmaine Gregorio

Delivery LeadDynamic Talent Solutions

Active today

Local de trabalho

Libis, Libis, Quezon City, 1800 Metro Manila, Philippines

Postado em 30 January 2025

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.