Staffing co. Call center Agent - College graduates

₱20-25K[Mensual]

No - PasigTempo InteiroSem necessidade ExpBacharel

Atendimento ao clienteResolução de ProblemasÉtica de Trabalho ForteIdioma InglêsHabilidades TécnicasJogador de equipeHabilidades das pessoas

Respond to customer inquiries via phone, email, or chat, ensuring a high level of customer satisfaction.
Resolve issues and complaints with an efficient, courteous approach.
Document customer interactions with detail and accuracy.
Meet individual and team performance targets.
Provide feedback on processes to enhance service delivery.
Engage in ongoing training and adapt to dynamic BPO & Call Center industry changes.
Maintain confidentiality of customer information.
Support additional tasks as required by the Staffing co.'s business needs.

Educational Qualifications: Minimum of a Bachelor's degree in a relevant field.
Experience Level: No previous experience required; entry-level position.
Skills and Competencies:
- Exceptional customer service and problem-solving abilities.
- Strong work ethic and ability to learn technical skills.
- Proficient in the English language for effective communication.
- Capability to work collaboratively as a team player.
- Excellent interpersonal and people skills.
Responsibilities and Duties:
- Assist customers with inquiries, issues, and complaints.
- Resolve problems efficiently and provide timely feedback.
- Maintain high customer service standards and satisfaction.
Working Conditions: This role may require shift work in a fast-paced environment.
Qualities and Traits:
- Patience and empathy towards customer needs.
- Adaptability to dynamic situations and challenges.
- Strong communication and listening skills.

Lian Olaes

HR ManagerStaffing co.

Ativar este mês

1, Bridgetowne Pasig. Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, 1605 Metro Manila, Philippines

Recompensas e reconhecimento de funcionário
Bônus de desempenho, Presente de Feriado, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Pag-Ibig Fund, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, HMO
Outros
Eventos Sociais da Empresa
Benefícios de Habilidades
Abrir Workspace, Subsidio de treinamento
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica