PMO Head (IT Solutions)

Project Management

● Implements and delivers projects across multiple client engagements from the Develop phase to the Delivery Phase through project sign off and support in collaboration with the Project Management team and the SOD Head.

● Implements project controls and developments to secure customer satisfaction.

● Manages projects and ensures that projects are delivered on time and on budget. This includes tracking of project hours and expenses on a weekly basis.

● Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.

● Follows up with clients, when necessary, regarding unpaid invoices.

● Coordinates sign-offs on project completion with the Delivery Team

●Analyzes project profitability, revenue, margins, bill rates and utilization.

Executive Reporting

● Generates the following reports on a regular basis:

• Quarterly Business review
• Profit and Loss Generation
• Cost and Utilization Analysis

Internal Work Order Facilitation

● Collaborates with other departments to accomplish internal process requirements.

● Responds to request for support information, meeting attendance and project updates within the agreed SLA

Administrative Duties and Other Tasks

● Drafts and improves existing project management office polices and procedures; ensures proper implementation of finalized policies and processes

● Manage (together with HCD) recruitment, training, retention, and organization of technical team in accordance with the company hiring process, personnel policies, and budget requirements.

● Ensures Delivery and Project Management Team skills, competency and technology certification are adequate, updated and, up to industry and customer standards

● Acts as the ad-hoc manager for handling of team, accounts and opportunities when the Project Manager is not available

EDUCATIONAL BACKGROUND/ KNOWLEDGE

● Graduate of any IT-related course

● Must have Project Management Professional Certification

PREVIOUS WORK EXPERIENCE

● Must have at least ten (10) years of solid experience in software development life cycle

● Must have at least five (5) years of experience in a senior management role, handling a team of no less than ten (10) members

● Must have experience in financial management as well as in handling and managing conflicting interests

● Must have at least five (5) years of experience in project management for an IT services and solutions company