Messenger / Liaison Personnel – Job Scope and Responsibilities

• Pick up and deliver letters, parcels, contracts, and confidential documents to various departments, clients, and partner organizations.

• Deposit, collect, and process documents and items at banks, post offices, and government agencies, including securing permits, licenses, and other official requirements.

• Coordinate with government agencies, banks, clients, and other external parties to inquire about documentary requirements, application procedures, processing status, fees, and other information necessary to facilitate and complete transactions.

• Follow up on submitted applications, permits, licenses, and other transactions to ensure timely processing and completion.

• Plan and utilize the most efficient delivery routes to ensure timely completion of tasks while minimizing delays caused by traffic and other transit conditions.

• Provide support for basic administrative and front-office functions, including photocopying, scanning, document binding, filing, and records organization.

• Maintain accurate delivery logs, tracking sheets, and related records to monitor the movement and receipt of documents and items.

• Obtain signatures, acknowledgments, receipts, and other proof of receipt for important documents, payments, deposits, and official transactions.

• Safeguard confidential and sensitive documents during transport and ensure compliance with company policies and procedures.

• Perform other duties and responsibilities as may be assigned from time to time.