Customer Service Representative

Metacom Careers

₱20-25K[Monthly]
On-site - PampangaFresh Graduate/StudentBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Assist customers with product information, troubleshooting, and order processing.
  • Handle customer complaints and resolve issues promptly to ensure satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Proficient in using customer service software and tools.
  • Qualities and Traits: Positive attitude, patience, and a willingness to learn.
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Jazelle Anne Arquiza

Recruitment AssociateMetacom Careers

Lebih daripada sepuluh balasan hari ini

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Posted on 10 Sep 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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Metacom Careers

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