Customer Service Representative

₱15-25K[Bulanan]
Di lokasi - Bandar QuezonSepenuh-masaTiada Pengalaman DiperlukanSekolah Menengah
Kongsi

Keterangan Kerja

Penyelesaian MasalahKhidmat PelangganBahasa InggerisPusat PanggilanKemahiran Teknikal

Penerangan

  • Provide exceptional customer service via phone, chat, or email.
  • Resolve customer inquiries and complaints efficiently and professionally.
  • Maintain detailed records of interactions and transactions.
  • Collaborate with team members to enhance overall service quality.
  • Stay updated with product knowledge and industry trends.
At Alorica, a leader in BPO and Call Center solutions, we prioritize creating positive customer experiences that drive client success. Join our dynamic team to make a difference!

Syarat-syarat

  • Educational Qualifications: Minimum High/Senior High School degree required.
  • Experience Level: No previous experience required; training will be provided.
  • Skills and Competencies: Strong problem-solving abilities, excellent customer service, proficiency in English, call center experience preferred, and technical skills for system navigation.
  • Responsibilities and Duties: Assist customers via phone, resolve inquiries, provide product information, and escalate issues when necessary.
  • Working Conditions: Office environment; may involve shift work including evenings and weekends.
  • Qualities and Traits: Patience, empathy, strong communication skills, and a positive attitude.

Edilbert Balla

Sourcing AssociateAlorica

Tempat Bertugas

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Disiarkan pada 22 November 2024

Pekerjaan Serupa

Lihat selanjutnya

Alorica

Siri C

>1000 Pekerja

BPO & Pusat Panggilan

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.