Job Overview

Level Up Talent Solutions is looking for a Lean-Pro Legal Virtual Assistant to support a California-based law firm with email management, inbox organization, and basic intake support.

This role is ideal for someone organized, responsive, detail-oriented, and experienced in managing or checking an attorney’s email inbox. The main focus is to monitor incoming emails, sort and forward messages properly, identify potential leads or urgent items, and help ensure that the right team members receive the right information in a timely and professional manner.

Responsibilities

• Check and monitor the firm’s main email inbox during the assigned schedule
• Review incoming emails and sort them into the proper folders, labels, or categories
• Forward emails to the correct team members based on the nature and urgency of each message
• Identify potential leads, intake-related messages, or client inquiries and report them to the intake specialist or assigned team member
• Use Gmail functions and approved AI tools to help organize, process, or summarize email-related tasks when needed
• Assist with basic document-related tasks using Word and Adobe Acrobat
• Monitor text messages from RingCentral when assigned, especially for lead or intake-related messages
• Check assigned social media accounts for possible inquiries or leads when needed
• Respond to selected client emails only when instructed and using a professional tone
• Maintain confidentiality when handling legal, client, case-related, or sensitive firm information
• Communicate clearly with the law firm owner, law firm manager, and internal team through the assigned communication channels
• Stay receptive to feedback and follow established processes, inbox rules, and team instructions

Qualifications

• At least 1 year of experience managing, checking, or organizing an attorney’s email inbox
• Previous experience working with a law firm, preferably a litigation firm
• Advanced understanding of Gmail, including labels, folders, forwarding, search, filters, and inbox organization
• Basic proficiency in Microsoft Word and Adobe Acrobat
• Strong written English skills with the ability to communicate clearly, accurately, and professionally
• High attention to detail and ability to identify urgent, important, or sensitive messages
• Organized, reliable, and able to work consistently during scheduled hours
• Able to follow instructions, accept feedback, and work with accuracy even with minimal supervision
• Comfortable handling confidential legal, client, and case-related information
• Professional, respectful, and service-oriented when communicating with internal team members or clients

Nice to Have

• Familiarity with RingCentral, Google Chat, Claude, or other AI-assisted tools
• Experience supporting personal injury, accident, or litigation law firms
• Experience identifying and routing leads or intake-related inquiries