• Answer inbound calls and respond to customer inquiries in a timely manner.
• Maintain a high level of professionalism and provide exceptional customer service.
• Document all call information according to standard operating procedures.
• Identify customer needs, clarify information, research issues, and provide solutions.
• Meet personal/team qualitative and quantitative targets.

Agency Sales Leader

Join our reputable financial services firm in the Philippines as an Agency Sales Leader at Sun Life of Canada Philippines Inc. and Sun Life Asset Management Company Inc. In this pivotal role, you will drive the sales performance of Client Services Sales Managers and their teams of Client Services Sales Engagement Associates. This position requires a strategic approach to sales management, coaching, and development to achieve revenue targets and client satisfaction.

Sales Strategy and Execution:

1. Develop and implement sales strategies to drive revenue growth.

2. Analyze market trends and client needs to identify business opportunities.

3. Collaborate with Client Services Sales Managers to create actionable sales plans.

4. Provide guidance on sales techniques and client engagement.

5. Monitor sales performance metrics, including conversion rates.

6. Conduct regular sales reviews with Client Services Sales Managers.

Core Leadership and Development:

1. Lead and mentor Client Services Sales Managers to excel in their roles.

2. Provide coaching and performance feedback to enhance capabilities.

3. Set clear performance expectations and KPIs for the team.

4. Foster a culture of collaboration and continuous improvement.

5. Conduct regular meetings and training sessions.

Client Relationship Management:

1. Participate in key client meetings and address escalated inquiries.

2. Identify cross-selling and upselling opportunities.

3. Monitor client satisfaction and enhance retention strategies.

4. Build strong relationships with high-value clients.

Operational Management:

1. Oversee sales operations to ensure compliance with policies.

2. Collaborate with internal departments for seamless operations.

3. Monitor sales budgets and make data-driven decisions.

4. Ensure accurate reporting of sales performance.

Experience:

1. 2 to 5 years in sales management or related roles.

2. Proven success in driving sales performance.

3. Strong understanding of Philippine financial products and regulations.

Skills and Competencies:

1. Exceptional leadership and people management skills.

2. Strong sales acumen and communication skills in English and Filipino.

3. Analytical mindset and customer-centric approach.

• Develop and maintain relationships with new and existing clients.
• Understand customer needs and provide tailored solutions.
• Collaborate with team members to achieve sales targets and improve processes.
• Utilize strong persuasion skills to close sales and overcome objections.
• Identify and resolve client issues promptly and effectively.
• Stay updated on industry trends and product knowledge to better serve clients.

We are seeking a detail-oriented and proactive HR Assistant to join our dynamic team. The HR Assistant will play a key role in supporting the HR department with various administrative tasks and ensuring smooth operations related to human resources functions within our real estate firm.

Responsibilities:

• Assist with the recruitment process by posting job openings, reviewing resumes, scheduling interviews, and conducting initial screenings.
• Coordinate new hire onboarding and orientation activities, including preparing new hire paperwork and conducting orientation sessions.
• Maintain employee records in compliance with company policies and legal requirements.Assist with benefits administration tasks, such as enrollments, terminations, and changes.
• Support employee relations initiatives by responding to employee inquiries and assisting with resolving employee issues or concerns.
• Assist with performance management processes, including tracking performance evaluations and maintaining performance review schedules.
• Coordinate training and development activities, including scheduling training sessions and maintaining training records.
• Prepare HR-related reports and presentations as needed.
• Assist with payroll processing by verifying timesheets and ensuring accuracy of payroll data.
• Maintain confidentiality and handle sensitive information with integrity.

·        With at least 1-2 years of strong applications development experience

·        Strong knowledge of PHP, Laravel, VueJS, and the rest API

·        Strong knowledge of web (PHP, Java, etc) and Oracle development tools

·        Strong knowledge of relational database management systems

·        Basic knowledge of General Insurance software

• Plan and deliver dynamic English lessons that cater to the needs and learning styles of individual students.
• Create a supportive and inclusive learning environment where students feel encouraged to participate and progress.
• Use a variety of teaching materials and resources, including multimedia tools, to enhance the learning experience.
• Assess student progress and provide constructive feedback to help them improve their English language skills.
• Communicate regularly with students and their parents or guardians to discuss progress, goals, and any concerns.
• Collaborate with fellow teachers and academic staff to develop curriculum materials and teaching strategies.
• Stay updated on current trends and best practices in ESL teaching through professional development opportunities.

General Responsibility and Work Scope:

• Responsible on identifying and opening of account based on assigned focus products, market and industry and developing great business relationship leading to sales
• Responsible on managing, expanding the business opportunity on existing accounts
• Responsible on hitting the assigned or given monthly Target/quota

• Develop and implement effective recruitment strategies.
• Manage the full recruitment cycle from sourcing to onboarding.
• Collaborate with hiring managers to determine staffing needs.
• Utilize various platforms to identify potential candidates.
• Conduct interviews and assessments to evaluate applicants.

We are looking for experienced Electricians who want to learn new smart and future technologies in the electrical field. Training is provided.

- Install and Maintain Smart Technologies for Electrical, Room Automation, and Home Automation

- Install and Maintain Intelligent Power Management System

- Install and Maintain all supporting electrical systems such as LV, MV, Lighting, and cabling/piping

- Support clients and partners in their projects

- Follow the schedule as assigned by project and team lead

- Maintain the maintenance of and updates of all electrical and IOT equipment

Handle customer inquiries through various communication channels, providing accurate information and resolving complaints, especially those related to financial matters. Escalate complex issues to the appropriate departments as needed. A background in financial courses or experience in the financial sector is preferred.

• We are seeking a motivated and results-driven Sales Representative to join our team. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to build strong relationships with clients. This role involves identifying potential clients, presenting our products/services, and closing sales to achieve company targets.
• Identify and pursue new sales opportunities through networking, cold calling, and lead generation.
• Build and maintain strong relationships with existing and prospective clients.
• Conduct product presentations and demonstrations to showcase the benefits and features of our offerings.
• Understand customer needs and tailor solutions to meet those needs.
• Meet or exceed sales targets and KPIs on a monthly and quarterly basis.
• Prepare and deliver sales proposals and contracts.
• Collaborate with marketing and product teams to develop effective sales strategies.
• Stay updated on industry trends and competitors to identify new sales opportunities.

• Collecting employee information and entering time-sheet data into the database.
• Preparing cash deposits and processing payroll.
• Attending to and resolving pay-related queries.
• Ensuring that monitoring is balanced.
• Preparing reports for management.

• Respond to customer inquiries via phone, email, and chat with accuracy and professionalism.
• Resolve customer complaints efficiently while maintaining a high level of satisfaction.
• Document interactions and maintain records to track issues and solutions.
• Collaborate with team members to enhance service quality and address frequent concerns.
• Provide feedback to management on process improvements to enhance efficiency.

• Conduct security assessments, including vulnerability scanning, log analysis, and assisting in penetration testing, to identify and mitigate risks across system infrastructures and applications.
• Monitor and analyze security alerts and incidents using tools like SIEM to ensure timely detection and response to threats.
• Develop and maintain strategies for improving the organization’s overall cybersecurity posture, ensuring adherence to industry standards and compliance requirements.
• Perform tasks related to system hardening, access control validation, and implementing mitigation measures for identified vulnerabilities.
• Prepare and deliver security reports and dashboards for management, outlining key findings, risk impacts, and recommendations for improvement.
• Stay informed on emerging cybersecurity threats, vulnerabilities, and industry trends to proactively enhance defensive measures.
• Collaborate with cross-functional teams to remediate vulnerabilities, improve security configurations, and promote security awareness.