• Conducting cold calls to potential clients.
• Maintaining periodic contact with warm leads.
• Demonstrating exceptional phone skills and a great phone manner.
• Ability to read conversations, ask clarifying questions, and build trust with potential clients over the phone.
• Promoting the business and sending information through email/phone to prospective clients.
• Working closely with the NSW Business Development Manager and Business Development team to set and achieve targets. 

ABOUT OUR COMPANY

CVI Clever Venture Inc. specializes more on IT industry, by partnering with the widest variety of trusted brands of Information Technology. We are a certified distributor of the following products: Ninja Graphics Card, Fuzion Computer Monitors, Fuzion Case and Power Supply, Clever Computer Accessories and Jovision CCTV.

JOB RESPONSIBILITIES:

• Cold call people using a given phone directory to sell products

• Answer incoming calls from prospective customers

• Use scripts to provide information about product features, prices etc. and present their benefits/uses

• Ask pertinent questions to understand the customer’s requirements

• Persuade the customer to buy by demonstrating how merchandise or services meet their needs

• Record the customer’s personal information accurately in a computer system

• Deal with complaints or doubts to safeguard the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and record useful information.

• Build positive relationships with customers

OFFICE LOCATION:

23C ZAMBOANGA ST. BRGY. NAYONG KANLURAN, QUEZON CITY.

Key Responsibilities:

• Conduct outbound calls and chat interactions to engage potential customers and promote company products or services.
• Follow telemarketing scripts to handle objections and deliver a clear and persuasive sales pitch.
• Meet or exceed daily/weekly/monthly sales targets and KPIs as set by the company.
• Build rapport and establish positive relationships with customers to drive sales and repeat business.
• Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.
• Collaborate with team members and provide feedback to improve scripts, sales strategies, and overall performance.
• Handle customer inquiries and resolve any issues or concerns in a professional and timely manner.
• Stay updated on product knowledge and company offerings to provide accurate and relevant information to customers.
• Utilize call center technology and tools to enhance productivity and efficiency.

• Persuades customers to purchase products or make follow-up calls
• Serves customers by providing product and service information and resolving product and service issues.
• Must be able to speak BISAYA
• Asks relevant questions to understand the customer's requirements/needs
• Accurately records the customer’s personal information in a computer system
• Maintains records of calls and sales and documents useful information

A telemarketer is a skilled sales professional, who leverages their persuasive abilities to engage potential customers and drive sales through phone interactions. 

• Contact potential customers via phone to promote products or services.
• Generate leads and schedule appointments for sales teams.
• Maintain and update customer databases.
• Provide accurate information and answer customer inquiries.
• Meet daily and weekly call quotas.
• Document feedback and report on customer interactions.

1. passionate about work, responsible for the company, committed to improving the company's service level

2. Work hard to serve our customers, patiently and seriously solve some problems encountered by customers in the use of our products and services.

3. fluent communication, good English reading and writing skills. But Tagalog is okay since its Local Account.

4. have telemarketing work experience, at least half a year

5. have good teamwork ability

6. Contact customers, recall customers, improve customer recognition of the service.

-Responsible for attaining the monthly sales target set by the Management

-Calls prospective clients to promote loan products and convince them to apply for/renew their loan

-Explains loan products and answers questions of clients

-Contacts clients/customers for follow-up on initial interaction/discussion

-Prepares report on total calls per day and submits to the Immediate Superior

-Maintains accurate client and contact data in the database

-Performs other work-related functions and duties that may be assigned from time to time

• Answering incoming calls from clients, First touch point to renewing clients or influencing existing Policy holders to renew Policy.
• A telemarketer is a skilled sales professional, who leverages their persuasive abilities to engage potential customers and drive sales through phone interactions. They answer inquiries, provide detailed information about products and services, and effectively handle orders and transactions.

• Conduct outbound calls to prospective and existing customers to promote products or services.
• Deliver prepared sales scripts to persuade potential customers to purchase or take specific actions.
• Answer questions about products, services, and pricing to address customer needs and objections.
• Record customer information accurately in the CRM system.
• Generate and qualify leads to contribute to sales pipelines.
• Meet or exceed daily/weekly/monthly sales targets and performance metrics.
• Follow up on leads and schedule appointments for the sales team if required.
• Handle customer complaints or concerns with professionalism and escalate when necessary.
• Stay informed about product knowledge, company policies, and industry trends to enhance sales effectiveness.

• Selling products using solid arguments to prospective customers
• Performing cost-­benefit analyses of existing and potential customers
• Maintaining positive business relationships to ensure future sales
• Reach out to customer leads
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve sales targets within schedule
• Coordinate sales effort with team members and other departments
• Analyze the area market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

• Conduct outbound calls to promote and sell Athena Clothing and Trading Corp.'s latest fashion products within the retail industry.
• Manage customer inquiries, provide detailed information about products, and handle objections professionally.
• Track and record call activity in CRM system, ensuring follow-ups and customer satisfaction.
• Achieve sales targets and contribute to the company’s profitability in a dynamic and competitive market.
• Develop an understanding of Athena’s brand values and product offerings to effectively engage shoppers.

• Make outbound calls to prospective customers to promote devices and services.
• Engage potential customers in meaningful conversations to understand their needs and preferences.
• Educate customers about the benefits of the devices offerings and answer any questions they may have.
• Utilize persuasive selling techniques to encourage customers to take action, such as scheduling appointments, attending events, or purchasing products.
• Maintain accurate records of customer interactions and update customer information in the database.
• Meet or exceed weekly and monthly sales targets and objectives.
• Collaborate with team members to share best practices and strategies for success.
• Stay informed about industry trends, competitor offerings, and market developments.
• Provide feedback to management regarding customer concerns, product issues, and sales opportunities.

• Delivery of sales target
• Responsible for assisting homebuyers with product information.
• Assist client viewing and project presentation.
• Answer incoming calls, messages or email inquiries from prospective homebuyers.
• Efficiency in initial screening of loan documents.
• Brokers relationship and accreditation.
• Provides assistance to accredited broker's in presenting the project details to clients.
• Accomplishes and submits daily, weekly, and monthly reports.

ACTUAL SALARY RANGE: PHP 16,000.00 - PHP 19,000.00

• Provide exceptional customer support to clients and candidates in the recruitment process.
• Respond to inquiries via phone, email, and chat promptly and professionally.
• Maintain accurate records of client interactions and feedback.
• Assist in resolving issues and ensuring client satisfaction.
• Collaborate with recruitment teams to enhance service delivery.
• Contribute to the continuous improvement of service processes.