An analyst is an individual who collects, filters, organizes and analyzes data from various platforms and database in order to produce or curate reports that will guide clients/end-users to make informed and strategic decisions. The successful candidate should be able to quickly adapt and master the preferred platform/s to properly evaluate data; comprehend, digest and analyze large volume of data; and provide quick and spot-on analysis within the given timeframe.

• Collect and collate relevant data from various sources and platform.
• Across required languages according to the project brief.
• Group and structure the data based on predefined criteria/topics.
• Assess, analyze, and summarize data into a well-crafted report that complies with project standards and objectives, and the style guide within the allotted turnaround time.
• Stay abreast of current affairs and updates on the industry identified in the project brief.
• Implement changes and edit the report in a timely manner, respond promptly to queries about the curated report and comply to the feedback of Account Supervisors, Project Managers or Project Lead. 
• Provide quick and regular timely updates on the progress of the report curation.
• Collaborate seamlessly with multiple teams across the organization.
• Comply to the predefined SOPs and workflows unique to each project. Efficiently manage tasks and projects using project management tools and Google products.
• Adapt to changing business needs and continuously seek opportunities for learning and growth. Attend briefing sessions, training, re-training, huddle sessions scheduled for each delegated project. 

• Conduct analysis of current business processes and systems to identify areas for improvement.
• Work with cross-functional teams to understand business requirements and translate them into functional system specifications.
• Develop and maintain a deep understanding of our business operations, systems, and processes.
• Collaborate with IT teams to ensure that system designs align with business requirements.
• Conduct user acceptance testing to ensure system designs meet business requirements.
• Develop and maintain detailed documentation of business requirements, system designs, and testing results.
• Communicate effectively with stakeholders across the organization, including senior management, to ensure project objectives are met.
• Proactively identify opportunities for process improvement and provide recommendations to the business.
• Monitor system performance and identify areas for improvement.
• Examine current and new business procedures.
• Identify effective solutions for business software system issues.
• Report common patterns, questions, and other issues to management.
• Recommend solutions for improving and restructuring company procedures.
• Assess company performance, information, and plans by conducting regular tests and analysis.
• Monitor company systems status and report any progress or changes.
• Research and estimate the costs of upgrades and improvements.
• Establish specifications for new projects by developing project goals, phases, and budgets.
• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
• Improves systems by studying current practices; designing modifications.
• Recommends controls by identifying problems; writing improved procedures.
• Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Maintains system protocols by writing and updating procedures.
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
• Maintains user confidence and protects operations by keeping information confidential.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Web 3 accounting and bookkeeping

• Conduct security assessments, including vulnerability scanning, log analysis, and assisting in penetration testing, to identify and mitigate risks across system infrastructures and applications.
• Monitor and analyze security alerts and incidents using tools like SIEM to ensure timely detection and response to threats.
• Develop and maintain strategies for improving the organization’s overall cybersecurity posture, ensuring adherence to industry standards and compliance requirements.
• Perform tasks related to system hardening, access control validation, and implementing mitigation measures for identified vulnerabilities.
• Prepare and deliver security reports and dashboards for management, outlining key findings, risk impacts, and recommendations for improvement.
• Stay informed on emerging cybersecurity threats, vulnerabilities, and industry trends to proactively enhance defensive measures.
• Collaborate with cross-functional teams to remediate vulnerabilities, improve security configurations, and promote security awareness.

Financial Analyst

We are growing and want to add a Financial Analyst member to our team!

• Record, track, and analyze company financial transactions
• Employee Payroll Onboarding
• Documenting, categorizing, and storage of all transaction details
• Creating financial reports & analysis
• Ensure compliance with all applicable legal standards
• Fact-checking accounting data
• Implement new standards, guidelines, and practices
• Report and correct accounting errors
• Record financial transactions
• Tracking payroll data & closely working with payroll team
• Daily accounts reconciliation & balances report

1. Monitor and analyze financial data to identify trends and forecast future results.
2. Develop financial models to guide business decisions and projects.
3. Perform administrative tasks from time-to-time.
4. Financial Planning ( Corporate )

We are seeking a highly motivated and detail-oriented Operations Support (Real Time Analyst) to join our team in the dynamic environment of a Virtual Call Center Campaign. The primary responsibilities of this role involve efficient dialer monitoring, conducting calling audits, real-time monitoring and, reporting and analytics .

Who We Are  

M-Power Solutions is more than just a company – we're a family of innovators, go-getters, and dream-chasers. Our mission? To empower businesses and individuals to reach their full potential through cutting-edge CRM and marketing automation solutions.

Our Core 4 Dedications  

• Dedication to Growth: We believe in being 1% better every day, both personally and professionally.
• Dedication to Showing Up: For our clients, for each other, and for ourselves.
• Dedication to Excellence: We strive for the highest standards in everything we do.
• Dedication to Empowerment: We uplift and enable others to reach their full potential.

Key Responsibilities:

Dialer Monitoring:

• Maintain continuous surveillance of the dialer system throughout the assigned shifts.
• Ensure the seamless functioning of dialer operations to optimize campaign performance.
• Respond promptly to any dialer-related issues and liaise with technical support for quick resolutions.

Real-Time Monitoring:

• Monitor live calls to ensure quality and compliance
• Provide immediate support and guidance to agents as needed
• Identify trends and patterns to improve overall operational efficiency

Calling Audits (10%-20% of the role):

• Conduct comprehensive audits of outbound calls to ensure compliance with campaign protocols and quality standards.
• Provide feedback and reports on calling performance, identifying areas for improvement.

Reporting and Analytics

• Create comprehensive reports on key performance indicators (KPIs)
• Develop and maintain analytics dashboards
• Design and implement complex formulas for data analysis and forecasting
• Present findings and recommendations to management

Work Hours:

• PH Graveyard Shift
• Full time (Fixed 8 hrs/day, Mon-Fri)

Compensation:

• $3/hour
• Performance Evaluation after 4 months for a Salary Increase
• Paid weekly

Benefits:

• PTO (Vacation Leave) that increases every year that you are with us
• Separate PTO for Sick Leave
• Maternity and Paternity Leave
• Bereavement Leave
• Evaluation and opportunity for raises every 4 months from start date.

Opportunity! All our positions have multi-tiered levels so you can get promoted in a matter of months. You get a detailed breakdown of what the qualifications are for every position and their respected levels, as well as the requirements and responsibilities that come with them.

Growth! After graduating training, all employees get a dedicated Grow Plan for the year that breaks down the annual goal into actionable weekly tasks.

Note: This job post is for talent pooling, so you can apply now to be considered when the role opens up soon!

The GIS Analyst will be responsible for analyzing spatial data, developing GIS applications, and creating maps and visualizations to support Telecommunications Engineering and Construction projects. The ideal candidate will have a strong background in GIS technology and data analysis, along with excellent problem-solving skills.

Responsibilities:

• Conduct spatial analysis and modeling to support decision-making.
• Create and maintain GIS databases, ensuring data accuracy and integrity.
• Develop maps and visualizations for reports and presentations.
• Collaborate with cross-functional teams to integrate GIS solutions into projects.
• Assist in the design and implementation of GIS applications and tools.
• Conduct data collection, including field surveys and remote sensing.
• Stay updated on GIS technology trends and best practices.

• Analyze and implement security measures for the protection of computer systems, networks and information.
• Identify and define system security requirements and advise on best practices for Spark Shield Technology's clients.
• Prepare and document standard operating procedures and protocols.
• Conduct regular system tests and ensure continuous monitoring of network security.
• Collaborate with the tech team to manage potential threat analyses and provide strategic resolutions.

KeyTiger, a US-based e-commerce business in the home décor/interior design industry, is seeking highly-motivated and competent individuals to join our dynamic (remote) team. If you have high attention-to-detail, possess excellent English communication skills, and are interested in a full time work from home / online position, apply now!

Position: Business Analyst (Advanced Excel knowledge required) - 20+ POSITIONS OPEN

Work Schedule: 5AM-1PM Manila Time, Tue-Sat

Salary: $500 to $1,300* monthly

Benefits include:

• Holidays: Paid US Public Holidays
• Paid Time Off: 11 accrued personal days off per year
• Growth: Bonus and salary increase depending on performance

Primary Responsibilities

• Supply chain and vendor support
• Full product definition, inventory and price analysis
• Creating purchase orders
• Bookkeeping (quarterly reports, sales tax)
• Digital advertising

Published salary is for starting only. Multiple salary increases within a year are possible in order to match an employee's skill level.

Tell your friends about this job opening for a chance to receive a REFERRAL BONUS of $300! 

**PLEASE READ THE KEY RESPONSIBILITIES BEFORE APPLYING**

**GOOD COMMUNICATION SKILLS IS A MUST**

**PREFERRABLY WITH BPO EXPERIENCE BUT NOT REQUIRED**

Job Description

As an IT Onboarding Analyst 1 professional, you'll usually work with commercial clients, finding the right technological hardware and software products to suit their business needs. In pre-sales, this may involve demonstrating features of a particular product.

One of the primary focus also is to bring new clients into

our VC3 services accurately, thoroughly, and efficiently. Often the client’s initial

experience with a technical role at VC3, the IT Systems Engineer l (Onboarding) must be

able to extract information from the client in order to uncover items about the new

network while communicating in general terms. With that, the IT Systems Engineer l

(Onboarding) must pull up their sleeves and be ready to discover and document this

new-to-us environment.

There will be opportunities for the IT Systems Engineer l (Onboarding) to be working on

Proactive Technical Alignments to ensure our constantly refined best practices are

always being applied to our client networks by both visiting the client site and reviewing

the client environment remotely.

Our People:

Our team members are collaborative, positive, and dedicated to mutual success.

Transparency isn't just a buzzword here; it's a commitment to open communication,

ensuring every voice is heard and valued. Guided by our core values — Passionately

Curious, Own It, Go Beyond, and Serve as One — we’re here to create something

extraordinary together.

Our Core Focus:

Our team members play a pivotal role in our focus: Serving those who serve with

technologies for today and tomorrow that make life safe and simple. With nearly 30

years of specialized expertise, our team goes beyond conventional boundaries,

delivering tailored managed services and cybersecurity solutions to our clients.

Your Growth:

We are a growth minded organization that prioritizes development, offering numerous

opportunities for career advancement. Rooted in our core value of being Passionately

Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences

and formal development programs that celebrate continuous learning to propel your

career forward.

• Work with commercial clients, finding the right technological hardware and software products to suit their business needs

• Understand and follow “The VC3 Way”. This is our set of standards and processes

that produce a predictable result for the client. You must be aware of and

maintain our standards

• Responsible for thorough onsite and remote discovery and documentation of

new standard client networks

• Assist with discovery and documentation of advanced client networks

• Verify tools and internal processes have been deployed and configured to

standards

• Develop and maintain technical knowledge of the client environment and ensure

this information is thoroughly and accurately communicated to internal technical

and non-technical teams

• Responsible for offboarding VC3 tools and services from departing clients

• Analyze standard and advanced client technical environments for alignment with

documented Best Practices and Standards

• Visit client sites to conduct ongoing reviews of their technical environment

• Collaborate closely with internal teams to review network reports and ensure

client’s technology direction is aligned with standards and overall business

objectives

• Provide outstanding delivery of our technical services by leveraging both

analytical and Big Picture thinking to ensure continuous improvement in both

internal processes and client networks

Additional Responsibilities:

• Maintain accurate and real time timesheets, record complete and accurate notes

of troubleshooting and communication with clients

• Receive mentoring and feedback from peers and others

• Where appropriate, escalate complicated issues to a more senior resource or

other appropriate teams

• Review Tickets with Manager

• Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and

any other Team Meetings

• Create and update documentation when changes or occur, or when discoveries

are made

• Attend monthly training & team meetings as required

• Additional duties as required

Online Researcher – 100% Work from Home

Location: Anywhere in the Philippines (Work from Home)

Work Type: Full-Time, Remote

Salary: PHP 30,000 (Day Shift) | PHP 35,000 (Night Shift)

Shifts Available:

• Full-Time Day Shift: Monday to Friday, with an option to work Saturdays
• Full-Time Night Shift: Monday night to Friday night

About the Role

Are you an experienced Online Researcher looking for a career with flexibility and growth? Join a leading organization where you can advance your career, gain international experience, and enjoy the benefits of remote work.

About the Company

Our client is an industry leader committed to exceptional service. They value innovation, efficiency, and client satisfaction, recognizing the vital role this position plays in achieving their goals.

Position Overview

As an Online Researcher, your role will include conducting thorough research using various online sources. You will gather, analyze, and present data to support organizational decision-making. We’re looking for someone with excellent written English, strong analytical skills, and keen attention to detail.

Key Responsibilities

• Information Gathering: Research using online databases, search engines, social media, and industry reports.

• Data Analysis: Identify trends, patterns, and insights to provide actionable recommendations.

• Verification and Validation: Verify the accuracy and credibility of data sources; ensure information is current and reliable.

• Collaboration: Work with team members to align on research goals and present findings.

• Staying Updated: Continuously enhance research skills and stay up-to-date with new tools and trends.

We are seeking a motivated Junior Data Analyst with experience in Power BI and strong Excel skills to join our dynamic team. The ideal candidate will have a passion for data and be capable of creating insightful Power BI reports and dashboards that drive business decisions.

While proficiency in SQL and Amazon QuickSight is a bonus, we are committed to investing in the right candidate by providing training and upskilling opportunities.

The successful candidate must have excellent communication skills in English, the ability to manage their workload independently, and a knack for quickly grasping new concepts. This role offers a fantastic opportunity to grow your data analysis skills in a supportive environment while contributing to impactful projects.

• Conduct penetration testing and vulnerability assessments on web applications to proactively identify and mitigate potential security risks.
• Develop, implement, and maintain penetration testing strategies to ensure comprehensive coverage across various web systems.
• Prepare detailed analysis reports, including vulnerability descriptions, risk impact, and actionable remediation recommendations to improve security posture.
• Stay informed on emerging cybersecurity threats, vulnerabilities, and industry best practices to ensure our systems remain secure and resilient.
• Collaborate with development teams to provide guidance on secure coding practices and vulnerability remediation.

Provide support to the Director of Finance and Business Systems; anything to do with IT, and tech systems. From Excel data spreadsheet analysis, reporting, maintenance on our tech stack.

Solid experience in the following software/program:

• Microsoft 365 for emails/ document storage
• Netsuite for our ERP
• Hubspot
• Umbraco
• Netstock

NetSuite Support:

While we utilize a lot of NetSuite someone that understands the basics of NetSuite through and through so they can provide suggestions and solutions.

Some of the tasks that will be involved:

• Create basic complex saved searches
• Redesign forms
• Generate reports for data analysis
• Small system improvements by new fields
• Other System maintenance.
• Importing data into Netsuite i.e. Price increases, and other customer data updates

Problem Solving Website Integrations

• We have a few things we can check in the integration settings with our integration of NetSuite and Umbraco our CMS. Troubleshooting these integrations and checking all fields are correctly populated to make sure issues are resolved.

Implementing New Systems

• Helping out to implement and integrate systems like WMS, Ask Nicely, Bill Automation, HubSpot Integration, NS Manufacturing module and NetSuite Analytics Warehouse. This will involve a lot of data cleansing, tidying and prepping.

Excel spreadsheets

• Creating spreadsheets from existing data, creating pivot charts, for data analysis for other team members.