• Proficient written and verbal communication skills in English
• Prior experience providing chat support in dating site is an advantage
• Able to do multi-tasking

We are looking for a reliable and detail-oriented Support Specialist to join our team remotely. In this role, you will be responsible for addressing user inquiries, resolving issues, and ensuring a positive experience for our customers. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong commitment to customer satisfaction.

• Provide responsive support to users via email, chat, and phone.
• Troubleshoot and resolve user issues promptly and effectively.
• Collaborate with internal teams to escalate and resolve complex issues.
• Maintain accurate records of user interactions and issues.
• Identify common customer challenges and suggest solutions to improve the user experience.
• Keep updated on product information to assist users accurately.

We’re Hiring: Level 2 Tech Support Specialist

Transform your workspace and your career—join us for a flexible work-from-home role that fits your lifestyle!

We are currently on the lookout for a Level 2 Tech Support Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.

Role: Level 2 Tech Support Specialist

Work Arrangement: Work from home

Schedule: Night shift

Job Summary: We’re looking for someone that has experience with smaller companies and is well rounded in different aspects of IT. Someone that is a problem solver and likes to take the initiative.

The Level 2 Tech Support Specialist is responsible for providing advanced technical support and troubleshooting services to resolve complex issues that cannot be addressed by Level 1 support. This role involves diagnosing and resolving software, hardware, and network-related problems, as well as escalating issues to higher-level support when necessary. The Level 2 Tech Support Specialist plays a crucial role in ensuring the efficient operation of IT systems and providing excellent customer support experience.

1. Technical Support:

- Provide advanced troubleshooting and support for software, hardware, security, network, and server issues.

- Diagnose and resolve technical issues through detailed analysis and problem-solving, and effective use of internal tools.

- Document issues, troubleshooting steps, solutions, reference external resources used/followed, and processes to improve future support efforts.

2. Customer Service:

- Communicate effectively with customers to understand their technical issues and provide timely resolutions.

- Ensure high levels of customer satisfaction by providing professional and friendly support.

- Educate customers on best practices and preventive measures to avoid recurring issues.

3. System Maintenance and Updates:

- Perform regular system maintenance and updates to ensure optimal performance.

- Assist with the deployment of software updates, patches, and configuration changes.

- Monitor system performance and proactively address potential issues.

4. Teamwork, Collaboration, and Escalation:

- Collaborate with other IT team members to resolve complex technical issues.

- Escalate unresolved issues to Level 3 support or specialized teams as necessary.

- Provide detailed information and context to higher-level support to facilitate quicker resolution.

- Meet and exceed the KPI targets set by the client and the Service Manager

5. Training and Documentation:

- Develop and maintain documentation for common issues and solutions.

- Train Level 1 support staff on new technologies and advanced troubleshooting techniques.

- Stay updated with the latest technology trends and advancements in IT support.

6. Adherence to Internal Procedures

- Follow Standard Operating Procedures (SOPs) for daily, weekly, and other recurring tasks

- Full compliance to all our Security Procedures and Keeping a Vigilant Eye for Security Issues

- Full compliance to internal House Rules / Code of conduct

We are seeking a dedicated Technical Support Representative to join our team. This role involves providing expert technical assistance to our clients, troubleshooting software-related issues, and ensuring a smooth customer experience. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for helping customers navigate technical challenges.

• Provide technical support via phone, email, and chat, diagnosing and resolving software issues for customers.
• Document and track support cases, collaborating with development teams to resolve complex technical problems.
• Educate customers on software features, updates, and best practices to improve their experience.
• Stay updated on product knowledge, software releases, and industry trends through training and self-study.
• Contribute to the creation and improvement of support documentation, FAQs, and user guides.

What we Offer:

• Opportunities for growth and advancement
• Competitive compensation package, including Philcare HMO

Work Hours:

• Full-time, Eastern Standard Time business hours, Remote

How to apply:

• Fill out the form using this link:
• Jobcode: TSR-PI-Sep132024

Are you passionate about social media and experienced in creating engaging content? We’re looking for a part-time Social Media Manager to join our team and help us plan, caption, and schedule content that resonates with followers, customers, and prospects. If you have a keen eye for detail, creativity, and a love for content creation, this might be the perfect role for you!

• Develop and execute social media content plans

• Write captions and schedule posts across platforms

• Create content that resonates with and engages followers

• Align content with brand messaging and audience interests

Requirements:

• Strong command of English

• Experience in social media management (especially for content creators) is a plus

• Ability to plan and organize content effectively

• Ability to follow instructions

Rate: $4/hr (Part-Time, 20 hours per week)

• If you’re creative, organized, and ready to make an impact, apply now!

About Us:

Pru Life UK Imperium Blaze Life Insurance Agency Inc. is a forward-thinking insurance agency that specializes in providing innovative life insurance and financial planning solutions. Our mission is to empower clients with the knowledge and tools they need to secure their financial future through tailored insurance products and comprehensive financial strategies. We value excellence, integrity, and client success. Join our growing team and help individuals and families achieve financial security.

Position Overview:

We are looking for driven and client-focused Financial Advisors to join our team at Pru Life UK Imperium Blaze Life Insurance Agency Inc. In this role, you will work directly with clients to provide expert financial advice and personalized life insurance solutions. You will have the opportunity to build relationships, develop financial plans, and offer a range of insurance products that help clients achieve their financial goals and protect their future.

Key Responsibilities:

• Client Consultation: Meet with clients to assess their financial needs, goals, and existing coverage. Provide personalized recommendations to meet those needs.
• Financial Planning: Develop detailed financial plans for clients, covering life insurance, retirement planning, and investment strategies.
• Insurance Solutions: Recommend appropriate life insurance and financial products that align with clients’ financial goals and risk profiles.
• Client Portfolio Management: Regularly review clients’ insurance portfolios and provide ongoing advice to ensure optimal coverage and alignment with their evolving goals.
• Compliance: Ensure that all financial advice and transactions comply with industry regulations and company policies.
• Client Relationship Management: Build long-lasting relationships with clients through regular follow-ups, excellent customer service, and tailored financial strategies.
• Market Awareness: Stay informed on market trends, new insurance products, and industry developments to provide up-to-date advice to clients.

What We Offer:

• Competitive Compensation: Earn Php 20K-40K weekly income, with performance-based bonuses and incentives.
• Career Growth: Opportunities for promotion to leadership roles, such as Sales Manager, with added income potential (extra Php 20K to Php 100K).
• Travel Incentives: Local and international travel opportunities for top performers.
• Comprehensive Benefits: Free HMO coverage and Agent Savings Plan for financial security.
• Flexible Work Arrangements: Open to both part-time and full-time roles, providing flexibility for individuals at different stages of their careers.

Why Join Us?

At Pru Life UK Imperium Blaze Life Insurance Agency Inc., we are committed to your success. We offer the training, support, and resources you need to build a successful career as a Financial Advisor. Whether you’re just starting out or looking to take your career to the next level, we provide a pathway to financial independence, personal growth, and career fulfillment.

Take the first step towards a rewarding career by joining our team of Financial Advisors today!

As a Operations Support Coordinator,  you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Responsibilities:

As a Operations Support Coordinator, you will work closely with the Onsite Plant Engineers to identify and document tasks to deliver the project on time and within the budget.

In addition, you will:

• Assist in tracking and balancing revenues and expenses for each job
• Track internal subcontractor invoices and pass-through revenue
• Manage the progression of invoices
• Conduct progress reviews with team members to ensure timely completion of deliverables to meet overall requirements
• Review and quality control of internal and subcontractor invoicing prior to payment
• Assist leadership with a variety of special projects and reporting
• Meeting weekly and monthly financial goals assigned by leadership
• All other duties within your scope of work assigned by leadership

Social Media Manager at Global Career Connections

Global Career Connections, a leading provider in the BPO & Call Center industry, is seeking a dynamic Social Media Manager. The ideal candidate will enhance our online presence and engagement across various platforms.

• Develop and implement social media strategies to increase brand awareness.
• Create and curate engaging content tailored for diverse audiences.
• Monitor social media channels and respond to customer inquiries.
• Analyze performance metrics to optimize campaigns.
• Collaborate with cross-functional teams to align messaging.
• A good working knowledge of Go High Level is an asset.

Must be able to work 9am to 4pm or 2am to 9pm est

Salary is in Canadian dollars and will be based on experience Range is $600 to $1200 per month plus bonuses.

Message on whatsapp for faster response. 1 (437) 539-5314

As a Social media manager, we expect you to be up to date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. 

Ultimately, you should be able to handle our social media presence, ensuring high levels of web traffic and customer engagement.

Position: Business Support Specialist

Number of hours: 20 hours/week

Schedule: CET

• Assist in developing and executing sales strategies.
• Manage and maintain client databases, ensuring data is up to date.
• Generate leads and support the sales team in nurturing client relationships.
• Maintain a basic understanding of UAE accounting standards to coordinate with the accounting team.
• Assist with invoice processing, expense tracking, and preparation of financial reports.
• Manage daily schedules, organize meetings, and handle correspondence.
• Prepare presentations, reports, and other documentation as required.
• Support project management efforts by tracking tasks and deadlines.
• Coordinate with various departments to ensure seamless communication and task execution.
• Other ad hoc tasks that would be assigned

*Please send your portfolio if you'd like to apply for this role*

We’re launching an exciting new media and tech company focused on the wonderful world of cooking! We’re now looking for someone to join as our first social media manager.

This is perfect for you if you already spend hours each week on social media, and you keep up to date with the latest relevant trends.

Responsibilities

• Plan, create and manage social media strategies across Instagram, TikTok, YouTube, and Facebook to build audience, boost brand awareness and increase sign ups
• Lead content creation efforts, including developing and featuring in content that engages, educates and entertains the audience
• Create and manage social content calendar
• Identify and collaborate with influencers who align with our brand values. Build and maintain authentic relationships with influencers to build a loyal community around the brand
• Film, edit, and produce high-quality video content that helps to build the audience
• Partner with key experts to create educational content and enhance our credibility in the industry
• Track and analyse the effectiveness of social media activity, using insights to inform future strategies and improve performance
• Stay up to date on relevant trends

You’re a visionary with a flair for storytelling. You excel at crafting and executing innovative social media campaigns that captivate audiences and drive engagement. Your expertise in content creation and management makes you an invaluable asset. With a keen eye for detail, you’re adept at producing and refining content across various platforms, ensuring consistency and quality.

You have a strong command of content creation and social media management. You appreciate the nuances of different content formats and know how to leverage them to achieve the desired impact. Whether it’s producing footage, editing with in-platform tools to add text and sound, or posting across social channels, your expertise ensures that every piece aligns with strategic goals and resonates with the target audience.

You are tech-savvy and up-to-date with social media trends. You’re proficient in using tools and platforms like Instagram, TikTok, Facebook, Pinterest, and Twitter (X). Your deep understanding of US market trends, memes, English language/slang, hashtag strategy, and cross-commenting strategies ensures your content remains relevant and engaging.

You communicate with clarity and inspire collaboration. Your excellent communication skills allow you to articulate ideas clearly and work seamlessly with team members and stakeholders. You’re proactive, solution-oriented, and dedicated to delivering top-notch content that meets high standards of excellence.

• Develop and implement comprehensive content strategies that align with organizational goals and target audience needs.
• Ideate, create and run organic social media campaigns for platforms including Instagram, TikTok, Facebook, Pinterest, and Twitter (X).
• Produce, edit, and manage a variety of content formats including footage, text, and sound, and post across social channels.
• Utilize in-platform tools to add text and sound to videos, ensuring they are engaging and professional-looking.
• Convey creative concepts as instructive creative briefs for content creators and review returned creative for adherence to briefs and brand guidelines.
• Issue edit directions to creators as needed and ensure high volume of creative concept developments and briefs.
• Collaborate with team members and stakeholders to gather insights, feedback, and ensure content meets strategic objectives.
• Analyze content performance metrics to optimize strategies and improve engagement.
• Stay current with industry trends and best practices to incorporate innovative techniques into your content approach.

We are looking for a hands-on Project Manager who will act as an integrator for the CEO, helping streamline day-to-day operations, manage product launches, and execute marketing campaigns. The ideal candidate will have a passion for fitness, experience in project management, and a track record of bringing products to market. You will be responsible for coordinating with internal teams, external vendors, and partners, including managing trade show logistics. 

Benefits: 

• Competitive salary 
• Strong support system 
• Salary increase starting on your first year of employment (based on performance) 
• Monthly Performance Incentive (only for full-time roles | based on given metrics |can range from $40 - $50) 
• Health benefit ($30/month) 
• No computer activity monitoring 
• Training materials for upskilling provided 
• Paid holiday leaves (depending on the holidays that the client observes) 
• Paid sick leaves (sick leave convertible to cash if perfect attendance) 
• Paid planned leaves 
• 13th month pay 
• Allowance for SSS and Pag-ibig contribution ($20/month) 

Key Responsibilities: 

• Integrator for CEO: Act as a key support for the CEO, taking ownership of various tasks and projects to help streamline operations and free up leadership focus. 
• Product Launches: Lead the project management of new product launches, coordinating with internal teams, marketing, and external vendors to ensure timely and successful product rollouts. 
• Marketing Campaigns: Oversee and execute marketing campaigns, working closely with marketing teams and external partners to ensure all promotional activities are aligned with company’s brand strategy. 
• Vendor & Event Management: Manage logistics for events like trade shows, liaising with vendors for printing, signage, and coordinating PR and marketing efforts. 
• Use of Microsoft Suite: Utilize Microsoft Suite, including Planner, to track, organize, and manage project tasks and timelines across departments. 
• Cross-Functional Collaboration: Work closely with internal departments (e.g., marketing, sales, product development) and external partners (e.g., contractors, vendors) to ensure seamless execution of projects. 
• Event Planning: Coordinate the company’s participation in events, including tradeshows, ensuring that the company is well-represented and that marketing campaigns support these events. 
• Ad Hoc Tasks: Assist leadership with other related tasks as needed to support ongoing projects and operations. 

• Identify and engage potential clients to offer tailored insurance solutions.
• Conduct needs analysis to determine the best coverage options.
• Maintain strong client relationships through regular follow-ups and support.
• Drive sales targets while adhering to ethical practices.
• Participate in training sessions to enhance product knowledge.

As a Talent Acquisition Officer, you will be responsible for attracting and identifying top 

talent for our National Disability Insurance Scheme (NDIS) registered company. You will 

manage the end-to-end recruitment process from job posting to offer letter, while building 

strong relationships with hiring managers and candidates. Additionally, you will be 

responsible for developing and implementing recruitment strategies to attract diverse 

candidates, ensuring compliance with all relevant laws and regulation. This role involves working closely with internal stakeholders to understand staffing needs, sourcing candidates, and ensuring that all hires meet NDIS standards and requirements. The Talent Acquisition Officer will also ensure a smooth onboarding process and promote the organization’s employer brand within the NDIS space

Key Responsibilities:

• End-to-End Recruitment:
• Manage the entire recruitment process, including job posting, sourcing, screening, interviewing, and extending offers to candidates for various roles, such as support workers, care coordinators, and allied health professionals.
• Ensure candidates meet the specific requirements of NDIS participant care plans, such as necessary qualifications and experience with disability support.
• Sourcing and Attracting Talent:
• Develop and implement sourcing strategies to attract qualified candidates, including using online job boards, social media platforms, and industry-specific networking channels.
• Build and maintain a talent pool for ongoing NDIS-related staffing needs, with a focus on hard-to-fill positions such as specialist disability support roles.
• Compliance and Documentation:
• Ensure all candidates undergo the necessary pre-employment checks, including NDIS Worker Screening Checks, Working with Children Checks, First Aid certifications, and other relevant background checks.
• Maintain accurate records of all recruitment activities in compliance with NDIS standards and internal company policies.
• Candidate Screening and Interviewing:
• Conduct initial screening and interviews, evaluating candidates based on their qualifications, experience, and alignment with the organization’s values.
• Ensure that candidates are empathetic, culturally sensitive, and committed to providing high-quality care to NDIS participants.
• Collaboration with Internal Teams:
• Work closely with hiring managers and NDIS service coordinators to understand specific staffing needs and participant requirements.
• Provide expert advice on market trends, talent availability, and recruitment best practices in the disability support sector.
• Onboarding and Support:
• Coordinate the onboarding process for new hires, ensuring they have the necessary training and clearances to start their roles.
• Ensure new employees understand the NDIS participant care plans and are familiar with the organization’s processes, policies, and values.
• Employer Branding and Networking:
• Promote the organization as an employer of choice within the NDIS industry, enhancing the company’s reputation through positive candidate experiences and engagement in industry events.
• Reporting and Analytics:
• Track key recruitment metrics, such as time-to-fill, quality of hire, and retention rates, to continuously improve the recruitment process.
• Provide regular reports on hiring progress, recruitment challenges, and market trends to HR leadership and department heads.