• Oversee Training Delivery: Collaborate closely with the Training Delivery Manager to ensure the smooth delivery of training sessions.
• Manage Training Resources & Financial Planning: Handle training personnel management, participate in financial planning, and manage forecasting.
• Oversee Indirect Delivery Management: Manage partnerships with indirect delivery channels and reseller partners to expand training delivery reach and efficiency.
• Trainer Recruitment & Cross-Functional Coordination: Recruit and manage trainers/instructors, and coordinate with marketing staff (e.g., marketing manager, content/SEO writer, graphic designer) on website development and promotional activities.
• Collaborate with the Marketing and Sales Teams to develop promotional offers to attract clients.
• Strategize the marketability of courses when delivery resources are available at reasonable costs. Collaborate with the Marketing Team to drive interest through newsletters and social media.
• Monitor and report on new market trends and technologies in training, providing actionable recommendations.
• Expand Core Business & Identify Opportunities: Build on core strengths to identify new business opportunities, manage vendor relationships, and communicate with vendors effectively. Strengthen and maintain relationships with Insoft’s learning partners and clients.
• Coordinate with Training Sales & Delivery Teams: Work with the Training Sales Manager and Training Delivery Manager to match clients with courses across Insoft’s learning partner network.
• Vendor Communication: Introduce Insoft to vendors, establish communication, and discuss contract-related matters to understand alignment with their processes.
• Regular Reporting: Prepare and send daily, weekly, and monthly reports to the CEO as required.
• Participate in Operational and Development Initiatives: Engage in organization development and initiatives aimed at operational excellence.
• Perform Ad Hoc Tasks: Complete tasks as assigned by the CEO or their delegated representatives.

• Responsible for the company's daily operations management and process optimization to ensure the smooth operation of the company's business
• Formulate and implement the company's strategic planning, operational goals and promotion
• Lead the team, coordinate cross-departmental cooperation, promote business growth and team collaboration;
• Manage company resources, optimize resource allocation, and ensure efficient use of resources;

We’re Hiring: Administrative Manager!

Transform your workspace and your career—join us for a flexible work-from-home role that fits your lifestyle!

We are currently on the lookout for an Administrative Manager to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.

Role: Administrative Manager

Work Arrangement: Work from Home

Schedule: Night Shift

Job Description:

Operations Management

- Oversee the company’s daily administrative functions to ensure efficiency and smooth operation.

- Assist with facility management, coordinating repairs and maintenance when needed.

- Order supplies when requested, ensuring proper procedures for approval are followed.

- Act as the primary point of contact between the CEO and the rest of the organization, communicating priorities and managing tasks.

- Collaborate with department heads to streamline processes, troubleshoot operational challenges, and optimize internal workflows.

HR & People Management

- Support hiring processes, including job postings, screening, scheduling interviews, and onboarding new employees.

- Manage employee scheduling, attendance, and benefits administration.

- Maintain a positive work culture by addressing employee concerns, coordinating team events, and fostering open communication.

Vendor Management

- Serve as the liaison between the company and third-party vendors, managing all aspects of vendor relations.

- Negotiate contracts, ensure timely and clear communication, and troubleshoot issues with existing vendors.

- Identify and establish relationships with new vendors to support the company’s growth and operational needs.

Project Management

- Assist in managing company projects from planning to execution, ensuring alignment with business objectives.

- Follow up with department managers to ensure monthly reporting is completed and received on time.

- Track progress, prioritize tasks, and report updates to the CEO.

Administrative Support

- Prepare monthly business reports to provide insights on key metrics.

- Schedule business-related expense payments and set reminders for timely completion.

- Coordinate business insurance, tax filings, and ensure licensing requirements are met.

- Maintain key company records, including contracts, personnel files, and internal policies.

- Assist in preparing reports, presentations, and other executive materials.

- Handle various ad hoc requests and initiatives from the CEO.

1. Receives training and performs duties in various departments such as Finance, Client Services, Sales, and Operations.

2. Learns line and staff functions, operations, management perspectives, and company policies and practices that influence each phase of business.

3. Establishes performance goals and objectives with senior management.

4. Monitors progress towards performance goals in collaboration with management and key trainers.

5. Observes experienced employees to acquire knowledge of methods, procedures, and standards necessary for the performance of departmental duties.

6. Receives training in the functions and operations of related departments to facilitate future transferability between departments and to enhance promotional opportunities.

Other Duties:

While this job description is intended to accurately reflect the requirements of the position, management reserves the right to add or remove duties as circumstances require.

• Oversee daily store operations and ensure smooth workflow
• Supervise, train, and motivate store staff
• Monitor inventory levels and assist with stock management
• Ensure excellent customer service and resolve issues promptly
• Handle cash register, sales reports, and store documentation
• Enforce company policies and maintain store cleanliness
• Assist in scheduling and performance evaluations

• Oversee daily operations to ensure efficiency and effectiveness.
• Manage and train staff to achieve operational goals.
• Implement process improvements and enforce safety regulations.
• Monitor performance metrics and prepare reports for management.
• Collaborate with other departments to optimize workflow.
• Address employee and customer concerns promptly.

Want to be part of the country's leading brand in terms of grooming and pampering?

Join us now!

Customer Service

• Focus on customer relations
• Effectively handle and resolve customer complaints

Sales and Cash Management

• Work with Area Sales and Operations Manager(s) to achieve monthly sales target and performance metrics.
• Safekeeping of cash sales.
• Establishes clean and challenging sales objective by conducting daily huddle.

Local Store Marketing

• Oversees local store marketing (LSM) activities as designated by the Head of Marketing
• Ensures that all in-mall and in-store marketing collaterals should be displayed at the appropriate locations andmonitored as to expiration of display.

People Management

• Communicate information about new products, services and company promotions, training his team to offer the same to the clients
• Performs coaching and mentoring sessions with team members to achieve performance standards
• Manage training schedule of team members to ensure they undergo required corporate training.
• Promote culture of discipline in the store

Quality Store Operations

• Maintain salon organization and sanitation, inventory control, security and asset protection

What's in it for you?

• Direct hiring
• Allowance
• Incentives
• Commission
• Tips
• Complete government benefits
• Positions are subject for regularization and promotions

The Supervisor oversees daily operations, ensuring tasks are completed efficiently and according to company standards. They provide guidance and support to team members, monitor performance, and resolve issues as they arise. The Supervisor also ensures adherence to safety protocols and maintains a positive and productive work environment.

Responsibilities:

A Supervisor’s main goal is to manage a team of employees by providing constant feedback and communicating the company’s goals. Some of their primary day-to-day responsibilities include:

- Managing the workflow of their employees, creating team schedules and delegating tasks

- Assessing the work performance of their employees and identifying areas that need improvement

- Ensuring that business goals, deadlines and performance standards are met

- Training and onboarding new hires to make sure they understand their roles

- Setting goals for workers and making sure they comply with the company’s plans and vision

- Recommend new employees to the human resources team based on an assessment of their performance

- Reporting performance records and evaluations to HR and senior management

• Team Management: Oversee and train team members to ensure efficient operations and high-quality service.
• Performance Monitoring: Monitor staff performance, providing guidance and support to achieve sales targets.
• Customer Engagement: Address customer inquiries and resolve issues to enhance client satisfaction.
• Inventory Control: Manage stock levels and ensure proper merchandising of products.
• Reporting: Prepare regular reports on sales performance and operational activities for management.

• Staff Management: Supervise, train, and schedule store employees; conduct performance evaluations.
• Customer Service: Ensure high standards of customer service; resolve inquiries and complaints.
• Inventory Management: Monitor stock levels, conduct audits, and manage orders with suppliers.
• Sales Performance: Assist in achieving sales targets; analyze reports and implement improvement strategies.
• Store Operations: Maintain a clean and organized store; ensure compliance with health and safety regulations.
• Reporting: Prepare sales and operational reports for management.

The Selling Supervisor is responsible for overseeing the day-to-day operations of a designated store department, section, or category. The primary focus is on achieving sales and profitability targets by implementing effective sales strategies, managing operations, and leading a high-performance team. This role involves market analysis, inventory management, and ensuring exceptional customer service.

• Sales and Profitability Management

o Develop and implement sales plans and strategies to meet department sales and profitability goals.

o Monitor and analyze sales performance data to identify trends and areas for improvement, making data-driven decisions to optimize outcomes.

o Oversee inventory management, pricing, and product placement to maximize sales potential.

o Ensure adherence to store policies, procedures, and merchandising standards to maintain operational efficiency.

• Customer Service Excellence

o Foster a customer-centric culture within the department, ensuring that team members prioritize customer satisfaction.

o Resolve customer complaints and inquiries promptly and professionally, ensuring a positive shopping experience.

o Identify customer needs and preferences, using insights to improve service delivery and enhance the overall shopping experience.

• Team Leadership and Development

o Provide leadership, guidance, and motivation to the sales team, ensuring they are well-trained to meet sales and service expectations.

o Conduct ongoing training, coaching, and mentoring to improve team performance and ensure alignment with department objectives.

o Cultivate a positive, supportive work environment that encourages teamwork, collaboration, and high performance.

• Market Research and Analysis

o Conduct regular market research and analysis to identify trends, opportunities, and competitive threats in the industry.

o Develop and execute strategies to capitalize on market opportunities and mitigate competitive risks.

• Administrative and Reporting Tasks

o Prepare and submit reports related to sales performance, inventory management, price events, and other relevant selling operations.

o Ensure compliance with company policies, procedures, and regulatory requirements.

o Manage department budgets and expenses to optimize resource allocation and profitability.

o Execute inventory processes during physical counts, including preparing inventory count sheets and drafting requests for adjustments.

SUPERVISES:          Operators and/or Bench workers of        (i) Milling Machine Section

                                                                                            (ii) Lathe Machine Section

                                                                                           (iii) Fabrication Section

JOB SUMMARY:

• Conducts activities relative to production, fabrication, scheduling, and deliberation of work instructions, maintenance, implementation and improvement of procedures. The supervisor also oversees the status and condition of the production area.

MAIN DUTIES AND RESPONSIBILITIES:

• Responsible for the effective control and operation of the department / such as:
• Maintaining the utmost conditions of the organization for the purpose of achieving organizational goals.
• Submitting a re-organization proposal to the ADMINISTRATION, which should be reviewed by the QMR, if re-structure of personnel, scope of work or processes is deemed necessary for the system’s continuous improvement.
• Supervises operational procedures and monitors each process taken.
• Supports the PPC to implement the effectiveness of schedules.
• Provides production records of status in monitoring sheet.
• Reviews and analyze the specifications endorsed by the PPC.
• Approves material requests to be requested by operators from warehouse.
• Performs inspection at critical production stages and final inspection (as required).
• Trains PRODUCTION TRAINEES.
• Ensures that each product complies to the requirements of the customers.
• Creates immediate alternative for operational breakdown.
• Reports any discrepancies found in production area.
• Determines the need for additional manpower and accomplishes a personnel requisition form if needed.
• Facilitates trade tests for applicants applying as machine operators in line 1
• Conducts employee performance evaluation needed for annual appraisal and regularization

Human Resource Manager is responsible for ensuring that the overall administration, coordination, and evaluation of human resources plans and programs are realized.

• Lead the development and execution of marketing strategies for Cosmetix Unlimited, Inc., enhancing brand recognition and market share within the Manufacturing & Industrial Supplies & Services sector.
• Manage cross-functional teams to innovate and launch successful new products, ensuring branding consistency across all platforms.
• Analyze market trends and competitor activity to position our brand effectively.
• Oversee marketing budgets and optimize ROI through strategic campaigns and partnerships.
• Collaborate with Sales and Product Development to meet consumer demands and drive brand growth.