The Housekeeping Attendant is responsible for maintaining a clean, sanitary, comfortable, and tidy environment for the hotel guests. The attendant ensures guest rooms and common areas are cleaned to the highest standards to enhance guest satisfaction and contribute to a positive experience.

Room Cleaning

• Clean and tidy guest rooms according to the hotel standards.
• Make beds, change linens, and replace towels.
• Dust and polish furniture and fixtures.
• Clean windows, mirrors, and other glass surfaces.
• Clean and disinfect bathrooms, including toilets, sinks, showers, tubs and sweep/mop floors.
• Replenish guest room supplies such as toiletries

Common Areas Maintenance

• Clean and maintain common areas including lobbies, hallways, and restrooms.
• Empty trash receptacles and dispose of waste properly.
• Ensure the cleanliness and organization of housekeeping carts and storage areas.

Guest Interaction

• Provide courteous and professional service to guests.
• Respond promptly to guest requests and inquiries.
• Report any guest complaints or concerns to the supervisor for resolution.

Equipment and Supplies Management

• Use and maintain cleaning equipment and supplies properly.
• Report any maintenance issues or equipment malfunctions to the supervisor.
• Monitor inventory levels and request replenishments when necessary.
• Assist with laundry duties as needed.
• Perform additional tasks as assigned by the supervisor.

Safety and Compliance

• Follow all health and safety regulations.
• Adhere to company policies and procedures.
• Report any suspicious activities or safety hazards to the supervisor.
• Participate in training and development programs.

Room Cleaning:

• Clean and prepare guest rooms for new arrivals, including making beds, dusting, vacuuming, and sanitizing bathrooms.
• Replace used linens and towels with fresh ones and ensure that all amenities are replenished.

Maintenance Reporting:

• Inspect rooms for any maintenance issues (e.g., broken fixtures, leaks) and report them to the appropriate department.
• Ensure that all room furnishings and equipment are in good condition.

Guest Interaction:

• Respond to guest requests and inquiries in a friendly and professional manner.
• Report any guest feedback or special requests to the housekeeping supervisor.

Supplies Management:

• Maintain inventory of cleaning supplies and linen, reporting any shortages to the supervisor.
• Ensure that cleaning carts are stocked and organized.

Safety and Compliance:

• Adhere to safety and sanitation policies to ensure a safe environment for guests and staff.
• Follow proper procedures for handling cleaning chemicals and equipment.

Common Area Maintenance:

• Assist in maintaining cleanliness in common areas, such as hallways, lobbies, and restrooms.
• Help with deep cleaning projects as assigned.

• Clean and maintain guest rooms, bathrooms, and common areas.
• Change bed linens and replenish towels and toiletries.
• Report maintenance issues to the supervisor.
• Provide exceptional customer service to guests.
• Adhere to safety and hygiene standards.
• Ensure all supplies are stocked and ready for use.

• Ensure cleanliness and organization of guest rooms and common areas.
• Change linens, dust furniture, and restock supplies as needed.
• Inspect rooms for maintenance issues and report to management.
• Provide exceptional customer service and respond to guest requests.
• Follow safety and sanitation guidelines at all times.
• Work collaboratively with housekeeping team to maintain efficiency.

Job Title: Room Attendant

Reports to:* Housekeeping Supervisor/Manager

Job Summary:

Responsible for maintaining the cleanliness and organization of guest rooms, ensuring exceptional customer service and exceeding guest expectations.

• Clean and maintain guest rooms, including:
• Dusting, vacuuming, and polishing furniture and fixtures
• Making beds and changing linens
• Cleaning bathrooms and replenishing amenities
• Restocking towels and toiletries
• Ensure rooms are prepared for arrival and meet hotel standards
• Provide turndown service and prepare rooms for departure
• Respond promptly to guest requests and resolve issues
• Maintain confidentiality and security of guest information
• Report maintenance issues and damages to management
• Maintain cleanliness and organization of housekeeping areas
• Follow hotel policies, procedures, and safety protocols

Specific Tasks:

1. Clean and inspect rooms daily
2. Replenish linens, towels, and amenities
3. Empty trash and recyclables
4. Dust and polish furniture and fixtures
5. Vacuum and mop floors
6. Clean mirrors and windows
7. Restock toiletries and towels
8. Prepare rooms for special requests (e.g., extra towels, pillows)

Duties and Responsibilities

• Enters and prepares the room for cleaning.
• Makes bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Checks and secures the rooms.
• Replenish amenities according to the operational standards.
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
• Cleans guest bathroom/bed room/floor hallways.
• Responsible for the cleanliness and maintenance of his work area.
• Responsible for the Hotel property in the work area.
• Attends to guest calls, guest requests /guest complaints in the area assigned to him.
• Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
• Responsible for following the standard operating procedures.
• Responsible for achieving and exceeding the guest satisfaction score.

Skills and Specifications:

• Proactive and flexible attitude in swiftly changing environment
• Fluent in Tagalog and English
• Ability to manage multiple projects, set priorities and meet deadlines
• Service minded
• Attention to detail
• Ability to work effectively under pressure, react quickly, and meet tight deadlines
• Determination, diplomacy, and excellent interpersonal skills

Education and Qualifications

• College Level
• Demonstrates attention to detail
• Must have good interpersonal skills
• Requires excellent customer service skills to enable them to deal politely and effectively with customers
• Willing to be assigned in Pasig City or Makati City

Job Type: Full-time

Pay: Php15,000.00 - Php16,000.00 per month

Benefits:

• Paid training

Schedule:

• Shift system

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Makati City: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Housekeeper: 1 year (Preferred)

• Clean and maintain guest rooms and public areas to high standards.
• Replace linens and toiletries as needed.
• Report maintenance issues and safety hazards to management.
• Ensure confidentiality and respect guest privacy.
• Assist in achieving a delightful guest experience.

• Maintain cleanliness and organization of guest rooms and common areas.
• Restock supplies and amenities to enhance guest experience.
• Adhere to hotel standards for safety and hygiene protocols.
• Assist with guest inquiries and report maintenance issues promptly.
• Collaborate with the housekeeping team to ensure efficient operations.

At Karl's Hotel in Bulan, Sorsogon, we foster a welcoming environment in the Hospitality & Tourism industry, aiming to provide exceptional service and unforgettable experiences for guests.

Job Title: Room Attendant

Responsible for cleaning and preparing guest rooms to ensure a high standard of comfort and hygiene. Tasks include changing linens, replenishing supplies, dusting, vacuuming, and maintaining room appearance.

Job Title: Room Attendant

Responsible for cleaning and maintaining guest rooms to ensure a high standard of comfort and hygiene. Duties include making beds, replenishing supplies, cleaning bathrooms, and reporting maintenance issues.

We are seeking a reliable and detail-oriented Room Attendant to maintain cleanliness and order in guest rooms. The role includes making beds, cleaning bathrooms, replenishing supplies, and ensuring rooms meet quality standards.

• Maintain cleanliness and organization in office spaces and communal areas.
• Perform regular sweeping, mopping, and disinfecting surfaces.
• Restock bathroom supplies and manage waste disposal.
• Follow environmentally-friendly cleaning practices.
• Cooperate with the rest of the staff and manage time efficiently.
• Ensure compliance with sanitation and safety regulations.
• Report to facilities manager regarding repairs or needs.

Join TDEVS Services Incorporated in the dynamic Human Resources & Recruitment industry and help us create a welcoming and clean environment for both employees and clients.

• Cleaning: Sweeping, mopping, vacuuming, dusting, and polishing floors, furniture, and fixtures 
• Sanitizing: Disinfecting and cleaning bathrooms, showers, toilets, countertops, and sinks 
• Laundry: Washing, drying, ironing, and folding laundry 
• Bedmaking: Making beds and changing sheets and towels 
• Stocking: Replenishing toiletries, soap, and other supplies 
• Trash: Emptying and cleaning trash cans 
• Maintenance: Reporting maintenance issues and changing light bulbs 
• Organization: Tidying and organizing personal items, drawers, closets, and storage spaces 
• Lost and found: Reporting, turning in, and logging lost and found items 
• Guest service: Responding to guests' requests for extra supplies and providing basic information on facilities 

• Performing a variety of cleaning activities such as sweeping, mopping, dusting collect garbage from time to time.
• Ensuring all Office are cared for and inspected according to standards
• Ability to work with little supervision and maintain a high level of performance

They are responsible for maintaining a clean and healthy facility of HOTEL by completing various tasks. This can include mopping & vacuuming floors, disinfecting surfaces , restrooms, hallways, and emptying trash and recycle cans.