We are seeking a highly organized and detail-oriented individual to join our team as an AU Accounts Admin. In this role, you will be responsible for managing the financial records and accounts of our Australian branch. This is a crucial position that ensures accurate and timely financial data, which is essential for effective decision-making and business operations. If you are a detail-oriented individual with exceptional organizational skills and a passion for numbers, we would love to hear from you.

• Manage the accounts payable and accounts receivable processes for our Australian branch.
• Maintain accurate and up-to-date financial records, ensuring compliance with company policies and Australian accounting standards.
• Process and reconcile vendor invoices, ensuring accuracy and timeliness of payments.
• Prepare and distribute customer invoices, monitor accounts receivable, and follow up on outstanding payments.
• Assist with month-end and year-end financial close activities, including journal entries and reconciliations.
• Assist in the preparation of financial reports and analysis, providing insights and recommendations to improve financial performance

• Collect paymentd from clients
• Process Legal Procedings
• Handle communications and assist with correspondence
• Maintain the effectiveness of administrative processes and systems
• Provide customer service as the first point of contact

The Reservation Executive is responsible for managing and processing all hotel bookings and reservations. This role requires excellent customer service skills, attention to detail, and a thorough understanding of the hotel’s offerings to ensure a seamless booking experience for guests.

Key Responsibilities:

1. Reservation Management:

• Process and confirm guest reservations via phone, email, and online platforms.
• Ensure accurate entry of guest details and preferences into the reservation system.
• Update and maintain the reservation database.

1. Customer Service:

• Provide exceptional service by responding to inquiries and resolving issues promptly.
• Assist guests with special requests, including room preferences and packages.
• Follow up with guests post-booking to confirm details and enhance customer satisfaction.

1. Collaboration:

• Work closely with the front desk and housekeeping teams to ensure room availability and readiness.
• Coordinate with sales and marketing to promote special offers and packages.

1. Reporting:

• Generate and analyze reports related to reservations, cancellations, and occupancy rates.
• Monitor booking trends and suggest improvements to enhance occupancy and revenue.

1. Financial Duties:

• Process payments and maintain accurate records of transactions.
• Handle cancellations and modifications according to hotel policies.

1. Training and Development:

• Stay updated on hotel services, amenities, and local attractions to provide informed recommendations to guests.
• Participate in training programs to enhance skills and knowledge.

Qualifications:

• High school diploma or equivalent; degree in hospitality or related field preferred.
• Previous experience in hotel reservations or customer service is an advantage.
• Proficient in reservation software and Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Attention to detail and excellent organizational abilities.
• Ability to work flexible hours, including weekends and holidays.

Working Conditions:

• Fast-paced hotel environment.
• Requires sitting for extended periods and occasional lifting of office supplies.

• Assist the sales team with administrative tasks and coordination
• Monitor sales orders and track shipments
• Prepare reports and maintain customer database
• Collaborate with other departments to ensure smooth operations
• Handle customer inquiries and provide exceptional support
• Support sales campaigns and marketing initiatives

Castwide Inc. is a leader in the consumer products industry, dedicated to delivering innovative solutions. We value teamwork and are looking for a Sales Admin Assistant to enhance our operational efficiency. MUST BE LIVING IN QUEZON CITY

• Process online orders from facebook, viber and phone/email
• Perform basic customer service functions, such as responding to inquiries and after-sales.
• Manage order delivery timeliness; and process payments
• Communicate shipments, and/or return/refund

• Proven experience in administrative or customer support roles, preferably in a healthcare or clinic environment.
• Strong communication skills, both verbal and written.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of medical terminology and products (preferred but not required).
• Bachelor’s degree in Business Administration, Healthcare Administration, or related field 

22-28 YEARS OLD -GRADUATE OF CRIMINOLOGY

Security Management:

• Develop and implement security policies and procedures.
• Conduct risk assessments and security audits to identify vulnerabilities.

Monitoring and Surveillance:

• Oversee security systems (CCTV, alarms) and ensure they are functioning properly.
• Monitor premises for suspicious activities or breaches.

Incident Response:

• Act as the first point of contact for security incidents, coordinating responses and investigations.
• Prepare incident reports and documentation.

Staff Training:

• Train employees on security protocols and emergency response procedures.
• Conduct drills for emergency situations (fire, evacuation, etc.).

Liaison:

• Work with law enforcement and emergency services when necessary.
• Collaborate with other departments to ensure comprehensive security measures.

Compliance:

• Ensure compliance with legal regulations and industry standards related to security.
• Maintain records and reports related to security operations.

Administrative Duties:

• Manage budgets related to security operations and resources.
• Oversee security personnel and coordinate their activities.

Emergency Preparedness:

• Develop and maintain emergency response plans.
• Conduct regular reviews and updates of safety protocols.

Public Relations:

• Foster a culture of security awareness among staff and visitors.
• Communicate security updates and policies effectively.

Research and Analysis:

• Stay informed about the latest security trends, technologies, and threats.
• Analyze data to identify patterns and improve security measures.

• Prepare, review, and manage foreclosure documents, including notices, filings, and legal correspondence.
• Track and monitor foreclosure case statuses, ensuring deadlines are met and files are updated accordingly.
• Coordinate with internal departments, legal teams, and external agencies to gather necessary documents and information.
• Assist with filing and maintaining accurate records in both physical and digital formats.
• Update case management systems and ensure data accuracy for foreclosure cases.
• Prepare reports and summaries related to foreclosure activity for management review.
• Communicate with clients, banks, and external parties regarding foreclosure proceedings.
• Assist in scheduling meetings, court hearings, and other foreclosure-related events.
• Maintain compliance with state and federal foreclosure laws and regulations.
• Support other foreclosure team members with administrative tasks as needed.

1. Office Administration

• Ensure that help desks staff perform and complete necessary administrative tasks such as (but not limited to) billing summary creation, budget monitoring, office supplies inventory, materials requisition, etc.
• Ensure that all operational trackers are updated regularly
• Management of maintenance and documentary processing of all vehicles assigned.
• Manage Housekeeping and Landscaping Operations on the facilities assigned
• Take lead on office related operations: Office Planning, Implementation of House rules, Office environment improvement and upkeep.
• Find & suggest ways to improve general administrative processes

2. Insurance and Permits Monitoring and Management

3. Asset Management

4.Reports and Others

• Perform such other related duties as directed by his/her superiors or agreed upon from time to time.
• Submission of Incident Report within 24-hours from the occurrence of the incident and initiating discussion until the report was closed.
• Provide assistance to properly accomplish Special Projects assigned to the Team.

The Human Resources and Administrative Officer (HRAO) Shall be responsible for the following supervisorial responsibilities which are necessary for the over-all success of XP Ventures, OPC and its brands:

• Recruitment: Writing job descriptions, advertising vacancies, conducting interviews, and onboarding new employees.
• Employee Relations: Handling grievances, mediating disputes, and implementing disciplinary procedures.
• Performance Management: Developing appraisal systems, providing feedback, and implementing capacity building programs.
• Compensation, Benefits, and Regulations: Administering payroll and ensuring compliance through implementing government and company policies, and certifications.
• Staff Supervision – Supervise staff and other contractors to ensure efficient Human Resources services.
• HR Administration: Maintaining records, handling documentation, and managing HR systems.
• Administrative Assistance: Perform administrative, customer service and financial roles to assist the current administrative office in its roles and responsibilities.

As a Front Desk Associate, you will be the first point of contact for guests and visitors, ensuring a welcoming, professional, and efficient experience. You will manage front desk operations, handle customer inquiries, and assist with administrative tasks while maintaining the highest standards of service.

Key Responsibilities:

Guest Services:

• Greet guests and visitors in a friendly, professional manner.
• Check guests in and out, verify identification, and assign rooms or direct them to the correct area.
• Respond to guest inquiries, requests, and complaints in a timely and efficient manner.
• Provide guests with relevant information about the property, amenities, and local area.

Phone and Email Management:

• Answer incoming calls, redirect calls to appropriate departments, and take accurate messages.
• Handle email correspondence and ensure timely responses to inquiries.

Administrative Duties:

• Maintain accurate guest records and process payments.
• Update and monitor booking systems for reservations and cancellations.
• Process guest requests for services like transportation, room service, or concierge assistance.
• Perform general office tasks, including filing, faxing, and preparing documents as needed.

Safety & Security:

• Ensure the safety and security of guests by following established protocols for emergency situations.
• Monitor surveillance systems and report any suspicious activity to security personnel.

Collaborate with Team Members:

• Work with housekeeping, maintenance, and other departments to ensure a seamless guest experience.
• Assist colleagues with tasks as needed during busy periods.

• Complying with the establishment’s regulations and best practices to ensure customer satisfaction;
• Maintaining a positive workplace environment;
• Aligning with “The Globe Way” culture;
• Catering to guests’ needs by anticipating and responding to their requests in a timely manner;
• Handling outgoing and incoming correspondence accurately and promptly;
• Delivering as promised, providing situational updates if there are dependencies as soon as the information is available, to avoid further issues and escalation;
• Ensuring guests' or customers' queries or concerns reach the appropriate party within the day.

Communicating with the Guest / Service Orientation:

• Acting as the liaison between the guest and the site premises;
• Responding to guests’ questions and inquiries;
• Ensuring all information provided to the guest is current and accurate;
• Offering warm and sincere greetings, personalized if possible;
• Consistently confirming guests' or visitors’ identification (ID) via phone;
• Consistently capturing and storing visitors' profiles;
• Promptly confirming the meeting or visit with the host employee;
• Issuing guest badges for confirmed and valid meetings or visits;
• Directing guests to the appropriate waiting area or straight to the meeting venue, as agreed with the host employee;
• Efficiently handling customer complaints to prevent escalation;
• Consistently implementing the existing building access house rules in coordination with the monthly reports;
• Achieving 100% utilization of the existing visitor management system.

Facilitating Guest Traffic:

• Consistently monitoring and ensuring orderliness of the reception desk transactions and lobby waiting area;
• Identifying and processing legitimate visitors or guests for official meetings;
• Identifying and processing reception desk transactions that need to be diverted to the official;
• Identifying and processing special material receiving transactions such as senior leadership teams and local government;
• Identifying and processing contractual employees that require issuance of Security OD due to frequent or regular visits;
• Identifying and processing guests or visitors of vendors or business partners, and confirming with immediate monthly reports.

A Reservation Specialist is responsible for assisting clients with booking travel arrangements, including flights, hotels, car rentals, and vacation packages. They handle inquiries, provide expert advice on travel destinations, and ensure that reservations are accurate and aligned with customer preferences. Additionally, they manage cancellations, changes, and special requests, while maintaining a high level of customer service. The Reservation Specialist also stays updated on travel trends, promotions, and offers to provide clients with the best travel options at competitive rates. Strong communication skills and attention to detail are essential in this role.

• Manage and coordinate ticketing operations for domestic and international travel.
• Assist clients with booking inquiries and resolve ticketing issues efficiently.
• Maintain accurate records of ticket sales and customer interactions.
• Collaborate with travel agents and airlines to ensure optimal travel solutions.
• Stay updated on industry trends and regulations to enhance service delivery.

A Reservation Specialist is responsible for assisting clients with booking travel arrangements, including flights, hotels, car rentals, and vacation packages. They handle inquiries, provide expert advice on travel destinations, and ensure that reservations are accurate and aligned with customer preferences. Additionally, they manage cancellations, changes, and special requests, while maintaining a high level of customer service. The Reservation Specialist also stays updated on travel trends, promotions, and offers to provide clients with the best travel options at competitive rates. Strong communication skills and attention to detail are essential in this role.