Remote

Administrative Specialist/Assistant

$5-10[Hourly]
Remote
1-3 Yrs Exp
Edu not required
Part-time
Donna Herrera · Executive Assistant/ HR
The VA Plug
Others
<50 Employees
Unfinanced / Angel
MS Office | Support | Data Analysis | Scheduling | Time Management | Data Entry | Written Communication | Analytical Skills | Discretion | English Language
Administrative Specialist/Assistant
Donna Herrera · Executive Assistant/ HR
Description

Executive Virtual Assistant Needed!


Are you an experienced administrative professional with 2+ years in the field?

We're hiring! The ideal candidate is an expert in spreadsheets, excels at research, drafts excellent emails, and is proficient with ChatGPT and Claude.


You must be a leader with a take-charge personality who can work independently after receiving instructions.


If you’re ready to take charge, apply today!

Remote

Virtual Assistant - Specialist

$800-1.4K[Monthly]
Remote
1-3 Yrs Exp
High/Senior High School
Full-time
Ruddi Matta · IPL Country Head of Training and Sales
Chubb Philippines
Insurance & Superannuation
101-500 Employees
Unfinanced / Angel
MS Office | Time Management | Support | Written Communication | Organizational Skills
Virtual Assistant - Specialist
Ruddi Matta · IPL Country Head of Training and Sales
Description
  • Conduct online assistance to partners during office hours from Monday to Friday -Daytime
  • Provides technical and creative assistance to Hiring Manager
  • Schedule meetings and appointments
  • Prepare presentation and reports
  • Assist with social media management as needed
  • Perform other duties to help the Partner's Companies to grow revenue
Remote

Leads Generation Specialist

$400-600[Monthly]
Remote
Fresh Graduate/Student
Diploma
Full-time
Mirko Kersten · CEO
Wyvin Holding B.V.
Information & Communication Technology
<50 Employees
Unfinanced / Angel
Sales Management | English Language | Communication | Teamwork | Analytical Skills | Lead Generation | Excel
Paid Time Off, Paid Holidays, Paid Illness Leave
Leads Generation Specialist
Mirko Kersten · CEO
Description
  • Identify and cultivate potential leads through market research and digital outreach for our dynamic ICT company, Bizolve B.V.
  • Implement lead generation strategies to funnel prospective clients to our cutting-edge technology solutions.
  • Use analytics to track effectiveness and optimize campaigns for our industry-leading ICT services.
  • Collaborate with our sales team to ensure a seamless transition of high-quality leads, directly impacting business growth.
Remote

Recruitment Specialist

₱30-50K[Monthly]
Remote
1-3 Yrs Exp
Bachelor
Full-time
Ged Santos · HR Officer
Select Virtual LLC
Real Estate & Property Management
<50 Employees
Unfinanced / Angel
Recruiting | Recruitment Specialist | Communication | Human Resource Planning | Recruitment Allocation | Social Recruitment | Candidate Screening Skills | Interpersonal Skills
Recruitment Specialist
Ged Santos · HR Officer
Description

Hi there! I'm Ged from Select Virtual LLC. We recently came across your impressive profile and believe that your skills and experience align perfectly with an exciting opportunity we have available.


We are currently looking for talented individuals to join our dynamic team, and we think you could be a great fit.

I would love to discuss this opportunity with you in more detail and learn more about your career aspirations. Please let me know a convenient time for us to connect.


Company: Select Virtual LLC

Job Title: Recruiter

Location: Remote

Salary: $735 per month (Full-time)


Job Summary: We are seeking an experienced Recruiter with a background in hiring for outsourcing companies. The ideal candidate will have a proven track record in full-cycle recruiting, from talent sourcing and attracting candidates to interviewing and hiring exceptional employees.


  • Design and implement overall recruiting strategy.
  • Develop and update job descriptions and job specifications.
  • Perform job and task analysis to document job requirements and objectives.
  • Prepare recruitment materials and post jobs to appropriate job boards, newspapers, colleges, etc.
  • Source and recruit candidates using databases, social media, and other platforms.
  • Screen candidates’ resumes and job applications.
  • Conduct interviews using various reliable recruiting and selection tools/methods.
  • Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes.
  • Onboard new employees to ensure they are fully integrated.
  • Monitor and apply HR recruiting best practices.
  • Provide analytical and well-documented recruiting reports to the rest of the team.
  • Act as a point of contact and build influential candidate relationships during the selection process.
  • Promote the company’s reputation as “best place to work".


Please let us know if this opportunity aligns with your expertise.

Remote

Marketing Specialist

$200-400[Monthly]
Remote
Fresh Graduate/Student
Edu not required
Part-time
JQ Sim · Pengurus HR
Online
Socrates Global
DApp
101-500 Employees
Unfinanced / Angel
Networking
Paid Time Off
Marketing Specialist
JQ Sim · Pengurus HR
Description

Ambassador role is about to share and promote our Brand

Remote

Sales Operations Specialist

$2-4K[Monthly]
Remote
3-5 Yrs Exp
Bachelor
Contract
Max Miller · Founder
Online
UAB "Amonra"
Banking & Financial Services
101-500 Employees
Unfinanced / Angel
Attention to Details | Communication Skills | Written and Verbal Communication Skills | Interpersonal Skills | Coordination Skills
No Monitoring System, No Politics at Work, Pay in Crypto, Profit Sharing
Sales Operations Specialist
Max Miller · Founder
Description

We are looking for a proactive Business Development Specialist to identify new business opportunities, reach out to potential clients, and foster collaborations.


Key Responsibilities:

  • Identify Opportunities: Research potential clients and markets.
  • Client Outreach: Initiate contact through calls, emails, and meetings.
  • Relationship Building: Maintain strong client relationships and follow up regularly.
  • Collaboration: Develop partnerships and coordinate with internal teams.
  • Sales Growth: Achieve sales targets and prepare proposals.
  • Market Analysis: Conduct competitive analysis and provide strategy insights.
Remote

Customer Experience Specialist

₱40-50K[Monthly]
Remote
1-3 Yrs Exp
Edu not required
Full-time
Heather Stickle · Recruiter
Pela & Lomi
Consumer Products
51-100 Employees
English Language | Customer Service | Problem Solving | Team Player | Strong Work Ethic | Zendesk or Gorgias | Sales Skills | Empathetic listening | Written Communication
Health Insurance, Paid Time Off
Customer Experience Specialist
Heather Stickle · Recruiter
Description

Wanted: Passionate Customer Experience Specialist  

Are you looking for the chance to make a positive impact on the planet? Do you have a passion for exceptional service and the ability to wow customers? If so, we’re looking for you! 


You:

  • Love to tell stories
  • Appreciate a good debate even with your boss
  • Figure out how to fix it instead of who is to blame.
  • Aren't afraid to jump into the deep end.
  • Are excited about building empowered teams.
  • Have pulled recyclables out of the trash.

We:

  • Believe we do not inherit the earth from our ancestors; we borrow it from our children.
  • Work to protect and restore the environment.
  • Aren't afraid to make mistakes as long as we learn.
  • Care more about your values and intelligence than your experience.
  • Are committed to creating team dynamics that create empowerment vs. entitlement


 Our Core Values

  1. Commit to a culture that builds a strong COMMUNITY.
  2. Foster CREATIVITY to inspire fresh innovation.
  3. Embrace COURAGE by taking action despite uncertainty.
  4. Live with Awareness and CONSCIOUSNESS of our choices.


The Opportunity:

Spend your day connecting directly with the Lomi community; surprise and delight our customers with positivity and integrity. Reporting to the Lead Customer Advocate, you will engage with our customer base and elevate our service levels. As a CX Agent, you will play a pivotal role in providing the highest caliber customer service across various channels, including (but not limited to) email, live chat, and social media. You will be the front line of communication addressing inquiries about our products, memberships, subscriptions, and overall business, while embodying our core values and brand ethos.


  • Provide the highest caliber customer service via email, live chat, and social media in a considerate, accurate, and timely manner.
  • Be the first line of communication for customers inquiring about our products, brand, founders, and business.
  • Be an ambassador and advocate of our brand and product lines.
  • Problem-solving to ensure that our customers can have the highest quality experience possible. You will take matters into your own hands to ensure deliveries, transactions, and experiences are never neglected.
  • Work directly with the marketing and management teams to improve the customer experience by providing your insight and knowledge.
Remote

IT Specialist

₱15-20K[Monthly]
Remote
1-3 Yrs Exp
Bachelor
Full-time
Lheo Lacostales · Lead Gen Specialist
LegalSight LLC
Legal
<50 Employees
Unfinanced / Angel
Information Technology
IT Specialist
Lheo Lacostales · Lead Gen Specialist
Description

Lealsight LLC is seeking a proactive IT Specialist to support our technology infrastructure and ensure optimal system performance. The successful candidate will be responsible for troubleshooting, maintaining, and implementing IT solutions.


Key Responsibilities:

  • Monitor and maintain IT systems and networks.
  • Provide technical support to staff and resolve IT issues promptly.
  • Install and configure hardware and software.
  • Assist in IT projects, system upgrades, and documentation.
  • Ensure data security and implement backup procedures.
Remote

Seo Specialist

$600-1K[Monthly]
Remote
1-3 Yrs Exp
Diploma
Full-time
Ana Maria Balint · HR Manager
Digital Aesthetics
Advertising & Arts & Media
<50 Employees
Unfinanced / Angel
Writing | Relationship Building | Business Analysis | Data Analysis | Brand Marketing | Digital Marketing | Advertising | Semrush | Google Analytics | Bing Analytics
Paid Holidays, Career Development
Seo Specialist
Ana Maria Balint · HR Manager
Description

At Digital Aesthetics, we are passionate about providing results to our clients. Our mission is to blend cutting-edge technology with creativity to enhance brand visibility and engagement. As we continue to grow, we seek a talented SEO Manager who is an expert in search engine optimisation and possesses strong content creation skills.

The ideal candidate will have a proven track record in improving search rankings, driving organic traffic, and producing high-quality written content. This role requires a strategic thinker who can analyse data, develop comprehensive SEO strategies, and write engaging, optimise content that aligns with our brand voice.

If you are a highly motivated and experienced SEO specialist passionate about driving results, we encourage you to apply today!


Responsibilities

As an SEO Manager, you'll need to:

  • Create and implement effective SEO strategies to improve organic search rankings and drive targeted traffic to our website.
  • Write and produce high-quality articles, blog posts, and other content optimised for search engines that resonate with our audience.
  • Conduct thorough keyword research to identify opportunities for content optimisation and new content development.
  • Oversee and implement on-page SEO strategies, including meta tags, headers, internal linking, and content optimisation.
  • Work with the development team to optimise the website for speed, mobile-friendliness, and search engine indexing.
  • Monitor, analyse, and report on key SEO metrics, using tools like Google Analytics, Google Search Console, and others to track progress and identify areas for improvement.
  • Regularly analyse competitor strategies to identify gaps and opportunities in our SEO efforts
  • Develop and implement link-building strategies

Benefits

  • Work from home
  • Monday to Friday
  • Annual pay rises
  • Bonuses based on performance
  • Paid holidays
Remote

(Remote-SG) Rock-Star Sales Development Specialist | High Commission |

₱25-50K[Monthly]
Remote
3-5 Yrs Exp
Bachelor
Full-time
Joshua Tan · HR Manager
AllForU Pte Ltd
Advertising & Arts & Media
<50 Employees
Other
Sales Support | Negotiation | Sales Management | Outside Sales | Lead Generation | Cold Calling | outbound sales | account retention
Paid Holidays, Career Development
(Remote-SG) Rock-Star Sales Development Specialist | High Commission |
Joshua Tan · HR Manager
Description

AllForU is a Singapore-based youth marketing tech company. We are looking to expand the team in Philippines. We are hiring vibrant Rock-Star Sales Development Specialist who are confident of aggressively securing corporate clients through great interpersonal and communication skills, and are proficient in both spoken and written English which will be used on a daily basis.


We are looking for professionals with at least 3 years of sales experience. However, Final-year university student and fresh graduate are welcome to apply as well.


Salary - Negotiable.


Benefits:


  • Work from home role
  • Full time - Monday to Friday, 9am-6.30pm ; Sat & Sun: 5 hours shift each day
  • We honor Philippine's Holidays
  • High Commission and Tier Incentives
  • Direct report to CEO


Your main responsibilities may include but are not limited to:

  • Industry Focus: Selling Marketing Packages ; Selling Apparel & Corporate Gifting
  • Outbound Sales: Organization lead generation and outreach; Appointment setting and research of prospect; negotiate business transactions with demanding customers through zoom. (exceptional written and spoken english needed)
  • Client Management: Creation of SOPs, follow-ups, account management of clients (upsell, cross-sell, collation of report and work done for submission to client).
  • World-Class Customer Service: provide immediate support and response to prospect/client’s request via email/text. Response within 30 seconds
  • Working closely with a cross-functional global team across Singapore, Philippines and Malaysia. Reporting directly to Manager and CEO.


Requirements:

  • Experienced in using Canva design, Instagram, Tiktok, Telegram, Zoom, Google sheet 
  • (Knowing Notion and Adobe Illustrator is a plus)
  • Proficient and confident in both spoken and written English. 
  • Experienced in Outbound lead generation (Instagram, email, telegram)
  • Experienced in creating email sequence
  • Experienced in client negotiation.
  • At least 2 years in managing clients and performing customer recovery.
  • Full-time commitment. No Moonlighting (Immediate termination)


Personality:

  • Must be vibrant and highly self-motivated.
  • Able to handle a stressful work environment.
  • A good team player as we work as a tight-knitted team.
  • Confidence in managing multiple projects and deadlines effectively.


You Should Not Join Us If You Are:

1. If you have the mindset that embraces a relax and sheltered working environment

2. Not curious and just waiting to be spoon-fed

3. Not willing to go the extra mile to get a project completed with quality

4. Looking just to achieve mediocrity



If you believe you have what it takes, complete this job application form and we will get back to you asap. Failure to complete the form, your message will be regarded as spam and will be deleted.


USE JOB CODE : 101024


Only shortlisted candidates will be contacted.


Resources


Website: afu.sg


Instagram: allforu_sg

Remote

Seo Specialist

$600-1K[Monthly]
Remote
3-5 Yrs Exp
Bachelor
Full-time
Jacky Kok · Owner
Zest Media Co. Pte Ltd
Advertising & Arts & Media
<50 Employees
Unfinanced / Angel
Google Analytics | E-Commerce | Technical SEO | SEO tools | Content Optimization | Technical Optimization | Quality Link Building | Project Management | KPI Performance | SEO Strategy
Seo Specialist
Jacky Kok · Owner
Description

Zest Media Co. Pte Ltd is a new digital agency in Singapore providing expertise around SEM, SEO, SMM, Programmatic & Web Development. We are seeking an experienced SEO Specialist/Manager to join our team, with a strong focus on technical SEO, content writing, and backlink strategy to boost our online presence and search engine rankings.


  1. SEO Strategy Development:
  • Create and implement comprehensive SEO strategies that align with overall business objectives.
  • Conduct in-depth keyword research to identify target keywords and content optimization opportunities.
  1. Technical SEO Optimization:
  • Ensure websites are technically optimized for search engines, including improving site speed, mobile responsiveness, crawlability, and indexability.
  • Perform regular technical audits and work with developers to resolve issues related to site architecture, structured data, and canonicalization.
  • Optimize robots.txt, XML sitemaps, and ensure proper internal linking strategies.
  1. On-Page SEO:
  • Optimize on-page elements such as meta tags, headers, URLs, and images to enhance search engine visibility.
  • Implement schema markup to improve search engine understanding of the content.
  1. Content Writing & Optimization:
  • Develop and optimize high-quality, SEO-friendly content, including blog posts, landing pages, and product descriptions.
  • Curate contents to ensure all content adheres to SEO best practices.
  1. Backlink Strategy & Execution:
  • Develop and execute a robust backlink strategy to increase domain authority and improve rankings.
  • Identify and secure high-quality backlink opportunities through outreach and relationship building.
  1. Analytics & Reporting:
  • Monitor, analyze, and report on SEO performance using tools like Google Analytics, Google Search Console, and other SEO software.
  • Provide regular reports on rankings, traffic, and conversions, offering data-driven recommendations for continuous improvement.
  1. Competitor Analysis:
  • Conduct thorough competitor analysis to identify strengths, weaknesses, and new opportunities.
  • Stay up-to-date with the latest SEO trends, algorithm changes, and best practices.
  1. Collaboration:
  • Work closely with the account manager & stakeholders to ensure smooth execution of SEO strategies.
  • Offer SEO training and guidance to other team members as needed.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and collaboratively within a team.
Remote

Customer Care Specialist

₱35-45K[Monthly]
Remote
1-3 Yrs Exp
Diploma
Full-time
GREGORY SANTULLI · Recruiter
Rx Valet
Healthcare & Medical Care
51-100 Employees
Unfinanced / Angel
English Language | Customer Service | Problem Solving | Team Player | Account Management | Strong Work Ethic | Interpersonal Skills | Organizational Skills | People Skills
Performance Bonus, Paid Time Off, Paid Holidays, Paid Illness Leave
Customer Care Specialist
GREGORY SANTULLI · Recruiter
Description

Rx Valet is an early stage us based company revolutionizing the way people pay for prescription medicine. Our product provides users complete pricing transparency on their medications, and can save them up to 90% at any pharmacy nationwide with a few taps in our app, web, or customer service center.


Our core mission is to delight our customers and turn them into Raving fans. You are our customer's advocate and Rx Valet's champion. You will field calls from pharmacies, providers, and customers, and in each case, we are looking to you to ensure each interaction is a positive experience. We understand that in order to do this, we must work closely with pharmacies to ensure claims can be processed quickly and effectively so our customers receive the best experience. You are Rx Valet's champion with the pharmacy. You will field calls from pharmacies and assist with any pharmacy processing questions that may arise. We are looking to you to be an expert on how Rx Valet is processed and create positive relationships with our pharmacies by assisting them in filling our customers medications.


  • Intimately learn all aspects of our product, business and process and become a subject matter expert.
  • Willingness to help solve problems with a positive attitude.
  • Field calls from a variety of sources, from doctors to pharmacies to patients
  • Obtain a fundamental understanding of the Rx Valet drug database for quick patient and pharmacy assistance.
  • Work closely with pharmacists and patients to process claims and resolve errors that may occur during processing.
  • Solve issues independently when they fall outside of script.
  • Intimately learn all aspects of our product, business and process and become subject matter expert.


Job Type and Working Hours:

Full Time

Monday-Friday, 7:00 am-10:00 pm EST (U.S. Eastern Standard Time) and some weekends. (a 40 hour workweek)

Remote

US AP and AR Specialist

₱35-45K[Monthly]
Remote
1-3 Yrs Exp
Bachelor
Full-time
Wellconnect Solutions, Inc · HR Manager
Wellconnect Solutions, Inc.
Healthcare & Medical Care
<50 Employees
Unfinanced / Angel
Accounting | Accounts Payable | Accounts Payable/Receivable
Health Insurance, Paid Time Off, Paid Holidays, Government Mandated Leave, Performance Bonus
US AP and AR Specialist
Wellconnect Solutions, Inc · HR Manager
Description

We are seeking a detail-oriented Accounts Payable and Accounts Receivable Specialist to manage and oversee our company’s financial transactions. The ideal candidate will be responsible for processing invoices, handling payments, managing customer accounts, and ensuring accuracy in financial records.


Accounts Payable:

  • Process and review incoming invoices for accuracy and compliance with company policies.
  • Prepare invoices for the clients.
  • Maintain vendor files and ensure timely payment of invoices.
  • Reconcile accounts payable transactions and resolve discrepancies.
  • Assist in month-end closing processes related to accounts payable.


Accounts Receivable:

  • Generate and send customer invoices and statements in a timely manner.
  • Monitor accounts receivable aging reports and follow up on overdue accounts.
  • Record financial transactions and maintain accurate records of payments.
  • Collaborate with the team and clients to resolve billing issues.


Added Task:

  • Offshore Payroll as needed.
  • Perform other ad-hoc/accounting tasks as assigned.
Remote

Customer Service Specialist

₱35-45K[Monthly]
Remote
3-5 Yrs Exp
Bachelor
Full-time
Cristina Piano · Manager, Human Resources
On Spot Global Corporation
BPO & Call Center
<50 Employees
Unfinanced / Angel
Knowledgeable in global shipping solutions.
Health Insurance, Life Insurance, Paid Time Off, Paid Holidays, Career Development, Government Mandated Leave
Customer Service Specialist
Cristina Piano · Manager, Human Resources
Description

Company Overview

OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry. While our core expertise lies in logistics, we are also well-equipped to cater to the diverse outsourcing needs of businesses across various sectors.

We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Customer Service Specialist to join our team and contribute to our growth.


Position Overview

  • As a Customer Service Specialist at OnSpot Global, you will be responsible for providing top-tier customer support services for our clients. This role plays a pivotal part in ensuring client satisfaction, resolving customer issues, and maintaining a positive brand image. In this position, you will have the chance to work with various clients and contribute to their success.


About the Role

  • As a Customer Service Specialist, you will be the driving force behind our customers' journey with our innovative tech platform. You will own the entire customer experience from initial sales lead to successful customer conversion and beyond. This role is a dynamic blend of sales, customer support, and technical expertise. You will be responsible for nurturing leads, guiding them through their first booking, addressing inquiries, and ensuring their continued satisfaction with our services. Your ability to understand customer needs, communicate effectively, and navigate our platform will be crucial to your success.


Responsibilities:

Sales Performance:

  • AAA Sales Skills is a must!
  • Consistently meet and exceed individual and team sales and booking targets.
  • Contribute to overall customer acquisition and revenue growth goals.

Lead Conversion:

  • Actively contact qualified sales leads through various channels (phone, email, etc.).
  • Conduct consultative conversations to understand their small to medium-sized business (SMB) needs and logistics challenges.
  • Craft and present tailored shipping solutions using our Ship4wd platform.
  • Assist customers in placing their first booking and completing online payments.

Customer Support and Retention:

  • Respond promptly to inquiries from both potential and existing customers.
  • Troubleshoot issues, provide technical assistance, and address concerns effectively.
  • Identify upsell and cross-sell opportunities to maximize customer value.
  • Manage customer complaints with a focus on resolution and satisfaction.

Platform Expertise:

  • Develop a deep understanding of our Ship4wd platform, its features, and benefits.
  • Stay informed about industry trends, logistics best practices, and competitor offerings.

Continuous Improvement:

  • Collect and analyze customer feedback to identify areas for platform and process enhancements.
  • Collaborate with product and operations teams to implement improvements.
  • Proactively suggest strategies to enhance customer satisfaction and loyalty.

CRM and Systems Management:

  • Utilize our CRM system to track customer interactions, manage leads, and document progress.
  • Maintain accurate and up-to-date customer data within our systems.
Remote

JR-14589: Level 2 Tech Support Specialist | WFH

₱50-60K[Monthly]
Remote
5-10 Yrs Exp
Bachelor
Full-time
Eunice Narciso · Talent Sourcing Associate
Online
Cloudstaff
BPO & Call Center
>1000 Employees
Unfinanced / Angel
Technical | networking concepts and troubleshooting | problem-solving and analytical skills | Windows and Mac operating systems | Microsoft 365 adminstration
Family/Dependent Health, Career Development, Telecommunication Allowance
JR-14589: Level 2 Tech Support Specialist | WFH
Eunice Narciso · Talent Sourcing Associate
Description

We’re Hiring: Level 2 Tech Support Specialist


Transform your workspace and your career—join us for a flexible work-from-home role that fits your lifestyle!


We are currently on the lookout for a Level 2 Tech Support Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.


Role: Level 2 Tech Support Specialist

Work Arrangement: Work from home

Schedule: Night shift


Job Summary: We’re looking for someone that has experience with smaller companies and is well rounded in different aspects of IT. Someone that is a problem solver and likes to take the initiative.

The Level 2 Tech Support Specialist is responsible for providing advanced technical support and troubleshooting services to resolve complex issues that cannot be addressed by Level 1 support. This role involves diagnosing and resolving software, hardware, and network-related problems, as well as escalating issues to higher-level support when necessary. The Level 2 Tech Support Specialist plays a crucial role in ensuring the efficient operation of IT systems and providing excellent customer support experience.


1. Technical Support:

- Provide advanced troubleshooting and support for software, hardware, security, network, and server issues.

- Diagnose and resolve technical issues through detailed analysis and problem-solving, and effective use of internal tools.

- Document issues, troubleshooting steps, solutions, reference external resources used/followed, and processes to improve future support efforts.

2. Customer Service:

- Communicate effectively with customers to understand their technical issues and provide timely resolutions.

- Ensure high levels of customer satisfaction by providing professional and friendly support.

- Educate customers on best practices and preventive measures to avoid recurring issues.

3. System Maintenance and Updates:

- Perform regular system maintenance and updates to ensure optimal performance.

- Assist with the deployment of software updates, patches, and configuration changes.

- Monitor system performance and proactively address potential issues.

4. Teamwork, Collaboration, and Escalation:

- Collaborate with other IT team members to resolve complex technical issues.

- Escalate unresolved issues to Level 3 support or specialized teams as necessary.

- Provide detailed information and context to higher-level support to facilitate quicker resolution.

- Meet and exceed the KPI targets set by the client and the Service Manager

5. Training and Documentation:

- Develop and maintain documentation for common issues and solutions.

- Train Level 1 support staff on new technologies and advanced troubleshooting techniques.

- Stay updated with the latest technology trends and advancements in IT support.

6. Adherence to Internal Procedures

- Follow Standard Operating Procedures (SOPs) for daily, weekly, and other recurring tasks

- Full compliance to all our Security Procedures and Keeping a Vigilant Eye for Security Issues

- Full compliance to internal House Rules / Code of conduct

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Go further with Foundever

 

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

 

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

 

APPLY NOW AND GET INTERVIEWED VIA ZOOM!

Remote

Remote Entry Level Recruiter

₱10-20K[Monthly]
Remote
No Exp Required
Edu not required
Zazrow Corporation · Recruiter
Zazrow Corporation
Human Resources & Recruitment
<50 Employees
English Language
Remote Entry Level Recruiter
Zazrow Corporation · Recruiter
Description

Our company is looking for a remote entry level recruiter to join our team! We are looking for someone that enjoys working with people and is looking for growth and a career opportunity in the Human Resources and Recruitment industry. This is a full-time work from home position!


Main responsibilities are:

  • Interview scheduling, managing calls, email and text campaigns
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  • Conduct pre-screening phone interviews with potential candidates.
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Prior experience in recruiting, customer service or sales is preferred but not required. We are looking for someone to start as soon as possible, we provide full training and growth opportunities.

Remote

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Unfinanced / Angel
Writing,Tutoring,Sciences,Math,Accounting,Business,Engineering,Statistics & Probability,Management
Freelance Text-based Tutors (Non-Voice)
Faldas Sab · Recruiter
Description

Course Hero is growing our global team of tutors! Course Hero is hiring experts in a wide variety of subjects who want to leverage their knowledge to answer text-based questions and support our community of 20+ million students.


As a tutor on Course Hero, you will choose the subjects in which you want to answer questions. You will then select questions and provide text-based answers and explanations to students who need help better understanding the questions, topics, and subjects they are studying.


The benefits of being a tutor on Course Hero include:

  • Earn $$$: Tutors earn $2-$15 per question and top tutors can earn $1,500+ per month (earnings vary depending on the number of questions answered, subject category, question difficulty, answer quality, and other factors).
  • Work when you want: All questions and answers are text-based, so no audio or video is required. This means tutors can answer questions anytime and from anywhere. Tutors can also choose how many questions they want to answer.
  • Help students learn: By sharing guidance and expertise, tutors empower students to learn more effectively, and by doing so, feel more confident and prepared both in school and after graduation.
  • Build your resume: Tutors can feature their tutoring experience on their resume. Whether you’re looking for your first job or your next job, tutoring is a great way to show that you’re growing and developing your knowledge.
  • Sharpen your expertise: Whether you’re a professional, recent graduate, or current student, being a tutor and answering questions will sharpen your expertise and strengthen your skill set.


We are currently looking for experts from these Subjects:

  • [Science] Biology, Chemistry, Physics, Health Science, Nursing
  • [Math] Algebra, Calculus, Math, Trigonometry, Statistics and Probability
  • [Engineering and Technology] Computer Science, Electrical Engineering, Mechanical Engineering
  • [Business and Management] Financial Accounting, General Accounting, Business Law, Communications, General Business, General Economics, General Finance, General Management, Human Resource Management
  • [Arts and Humanities] Law, Sociology, Writing

Encoder

₱15-20K[Monthly]
Quezon City
<1 Yr Exp
Bachelor
Jhanine Sambajon · HR Manager
WhistlerFoods Corporation
Shopping & Retail
51-100 Employees
Unfinanced / Angel
Data Entry,Support,Analytical Skills,Written Communication,Scheduling,MS Office,Data Analysis,Time Management,English Language
Encoder
Jhanine Sambajon · HR Manager
Description

A Data Encoder is another name for a data entry clerk. Typically, a data encoder is responsible for compiling, sorting and processing data. Encoders may also need to do filing and organizing as part of their job duties. This career is suitable for a highly organized individual with solid computer and typing skills and keen attention to detail.

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Remote
Fresh Graduate/Student
Bachelor
Faldas Sab · Recruiter
Encoder
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Quezon City
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