• Report to the relevant Risk and Control Managers.
• Cultivate and maintain excellent relationships with management and staff in the business, external auditors, and R&C colleagues.
• Involvement in the day-to-day execution of the operational effectiveness risk control in a quality manner including timely work paper completion and review. This will include liaising and working with other key individuals responsible for related operational effectiveness risk control work as well as business representatives across various offices, and locations working with your Assistant Manager / Manager.
• Involvement in the preparation of reports to senior management on operational effectiveness activities. Reporting performed includes project-scoping documents, periodic management reporting, and ad hoc reporting.
• Involvement in the execution of control effectiveness reviews including responsibility for work paper completion, identification of risk issues, and escalation of relevant matters identified in the review process to R&C management.
• Foster risk and control awareness across the organization by working with management and first and second line of defense functions.
• Maintain expertise and pursue training to keep abreast of new and proposed developments in Risk Management and auditing fields and considering the impact on the company through various industry organizations.

A Governance, Risk and Compliance Analyst is responsible for assessing and documenting all requirements of the organization for realignment with certain standards, performing risk and posture assessments, and maintaining and updating the I.T and Cybersecurity policy of the organization.

• Assist in managing and maintaining IT infrastructure for 9 Dynasty Group Inc.
• Collaborate with cross-functional teams in the entertainment industry to implement tech solutions.
• Support end-users with hardware and software issues.
• Ensure data security and system efficiency while assisting with project management.
• Stay updated with technological advancements to enhance company operations.

• Assist-end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence.
• Provides technical onsite support to customers availing of Epson Maintenance Agreement for RIPS2 (WF-C869R) and LIJ.
• Consistently achieve the two hours onsite response time at the customer site.
• Explains and discuss with customer the unit repair activities, findings, and applicable recommendations.
• Prepares report as required.
• Conducts preventive Maintenance at the customer site.
• Performs Monthly Meter Reading at the customer site.
• Prepares and submit the RRCS form signed, dated, and accepted by the customer.
• Conform with CS Escalation Process and Timing
• Adhere to the established processes and policies of the client.
• Timely update of repair activities in Epson Service System
• Timely return of defective and unused EPSON parts
• Conducts Operator’s Training during installation.
• Achievement of Business Index
• Maintain a high level of program and service knowledge to provide the best value-based technical solution to the customer.
• Take full responsibility and the required action for the assigned tasks.
• Meet and adhere to attendance requirements based on Service Level Agreement
• Meet and exceeds KPI targets set by the client.
• Delivers quality, productivity, and compliance KPI/ SLA reports on daily, weekly, and monthly reports.
• Responsible for maintaining an acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-workers.

• Develop existing and custom applications within ServiceNow including integrations with other applications 

• Create and use update sets to move customizations between ServiceNow instances 

• Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis 

• Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform and its SDLC 

• Overarching understanding of ServiceNow Enterprise product suite 

• Ability to create reports using the standard reporting engine, plus metrics and SLAs 

•Report to the relevant Risk and Control Managers. Cultivate and maintain excellent relationships with management and staff in the business, external auditors, and R&C colleagues.

• Involvement in the day-to-day execution of the operational effectiveness risk control in a quality manner including timely work paper completion and review. This will include liaising and working with other key individuals responsible for related operational effectiveness risk control work, business representatives across various offices, and locations working with your Assistant Manager / Manager.

• Involvement in preparing reports to senior management on operational effectiveness activities. Reporting performed includes project-scoping documents, periodic management reporting, and ad hoc reporting.

• Involvement in the execution of control effectiveness reviews including responsibility for work paper completion, identification of risk issues, and escalation of relevant matters identified in the review process to R&C management.

• Foster risk and control awareness across the organization by working with management and first and second line of defense functions.

• Maintain expertise and pursue training to keep abreast of new and proposed developments in Risk Management and auditing fields and consider the impact on the company through various industry organizations.

We are seeking a Vicidial Expert with specialized experience in installing Vicidial on servers and setting up the backend infrastructure. The candidate will be responsible for creating and configuring our own dialer system, which will be used internally and offered to clients as a service. This role focuses on backend setup and server management, as our team already handles frontend configuration.

Who We Are  

M-Power Solutions is more than just a company – we're a family of innovators, go-getters, and dream-chasers. Our mission? To empower businesses and individuals to reach their full potential through cutting-edge CRM and marketing automation solutions.

Our Core 4 Dedications  

• Dedication to Growth: We believe in being 1% better every day, both personally and professionally.
• Dedication to Showing Up: For our clients, for each other, and for ourselves.
• Dedication to Excellence: We strive for the highest standards in everything we do.
• Dedication to Empowerment: We uplift and enable others to reach their full potential.

Key Responsibilities

• Install and configure Vicidial on servers, ensuring a robust and secure setup.
• Handle backend infrastructure, including database management, network setup, and security protocols.
• Optimize the system for performance, scalability, and reliability.
• Provide technical support and troubleshooting for any server or backend issues.
• Collaborate with our team to ensure seamless integration with existing systems.
• Assist in setting up accounts for clients and providing ongoing technical support.

• Update the Backlog of Billing in Sap Business One System
• Responsible for correctly and accurately encoding transaction in SAP Business One
• Confirms that the data entered is accurate and aligns with the original documents

IT/ISMS MANAGEMENT SYSTEM AUDITOR

Primary Responsibility:

• Responsible for performing and completing the third-party audit cycle, and conducting specific training programs. Also responsible for providing assistance in marketing the division’s services to clients and coaching auditors under training or supervision

Secondary Responsibility:

• Conducts and completes the whole audit cycle, either as a team member or team leader in accordance with KNOWLEDGE Global Procedures, ISO 17021-3 (QMS), ISO 17021-2 (EMS) ISO 19011, and company documented procedures.
• Conducts a desk study of the client’s quality management system
• Prepares a checklist and itinerary as a guide during the audit.
• Conducts audit on site according to procedures.
• Prepares and completes audit package.
• Communicates with or attends to client inquiries related to the system standard where they had been qualified to audit.
• Reviews and customizes training materials, when needed, and conducts training on specific programs as determined by the Division Manager.
• Maintain and expand business with assigned accounts.
• Assists sales executives during client visits or calls, as appropriate.
• Provides coaching and performance feedback for auditors under training or supervision.
• Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Raises non-conformances or findings during the closing meeting subject to review of the lead auditor.
• Completes audit reports and updates client’s files i.e. kick sheet, etc. 
• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System.
• Operating to the highest standards of ethics, in accordance with the Company Code of Integrity

We are in search of an Integrations Engineer!

Aside from your established skills and expertise, we are also looking for someone who has excellent problem-solving skills and attention to detail and has the ability to work independently and communicate effectively in a remote environment.

Responsibilities

We are looking for a skilled Integrations Engineer to join our team. The successful candidate will have experience with React, NodeJS, and Typescript, and will be responsible for maintaining and adding new API, CSV, and blockchain integrations. This will involve working with various exchanges and blockchains, as well as collaborating closely with the product team to discover new ways to improve our integrations.

· Maintaining and enhancing existing API, CSV, and blockchain integrations

· Developing new integrations with a variety of exchanges and blockchains

· Collaborating with the product team to identify opportunities for improving existing integrations

· Troubleshooting and debugging integration issues as they arise

Why RecruitGo?

RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities.

● Salary Range: Negotiable depending on experience

● Work Schedule: Monday through Friday from 09:00 - 18:00 AEST with 1 hour of lunch break

● Work Setup: Work-from-home

● Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.

● Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.

● Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.

1. Manage and oversee the risk control operation team, responsible for daily attendance tracking

2. Conduct regular market monitoring according to SOP (Standard Operating Procedures)

3. Notify relevant personnel based on alarms

Work Set up: 100% WFH

Work Shift: 8:30 AM - 5:30 AM MNL Time

Our Client is an internationally recognized Petroleum Consulting Group specializing in all aspects of technical petroleum engineering. Our team has extensive experience using state-of-the-art engineering software which enables us to deliver enhanced efficiency and productivity performance for our partners.

We draw on the deep, international experience and proven track record of our team to deliver specialist results for our partners.

• Develop engineering solutions using MATLAB and MATLAB modules
• Provide support/enhancements for existing MATLAB modules developed by the company
• Develop and optimize MATLAB code for high-performance applications.
• Collaborate with cross-functional teams to understand project requirements and deliver custom solutions.
• Create, test, and deploy algorithms, simulations, and applications in MATLAB.
• Troubleshoot and improve existing MATLAB applications, enhancing performance, scalability, and reliability.
• Implement best practices for code management, including documentation, version control, and debugging.
• Perform data analysis, visualization, and statistical analysis as required.
• Stay updated with the latest MATLAB features, toolboxes, and industry trends to continuously improve solutions.

• Report to the relevant Risk and Control Managers. Cultivate and maintain excellent relationships with management and staff in the business, external auditors and R&C colleagues.
• Involvement in the day-to-day execution of the operational effectiveness risk contral in a quality manner including timely work paper completion and review. This will include liaising and working with other key individuals responsible on related operational effectiveness risk control work as well as business representatives across various offices, locations working with your Assistant Manager / Manager.
• Involvement in the preparation of reports to senior management on operational effectiveness activities. Reporting performed includes project-scoping documents, periodic management reporting and ad hoc reporting.
• Involvement in the execution of control effectiveness reviews including responsibility for work paper completion, identification of risk issues, and escalation of relevant matters identified in the review process to R&C management.
• Foster risk and control awareness across the organization by working with management and first and second line of defence functions.
• Maintain expertise and pursue training to keep abreast of new and proposed developments in Risk Management and auditing fields and consider the impact on the company through various industry organizations.

• Design and implement custom Salesforce solutions using Apex, Visualforce, Lightning Components, and other Salesforce technologies.

• Troubleshoot issues, optimize performance, and ensure system stability.

• Document technical specifications, processes, and procedures related to Salesforce development and configuration.

• Develop, test, and deploy high-quality code in accordance with best practices and coding standards.

• Ensure successful integration of Salesforce with other applications and platforms through APIs and middleware.

• Communicate effectively with members of software development and other project related groups to ensure processes and project objectives are met.

• Provide guidance and tutoring as necessary to other team members in best practices, tool use, and principles.

• Conduct risk assessments, identifying potential risks within the company's consultancy and management services operations.
• Coordinate with teams to ensure compliance with industry regulations and internal standards.
• Monitor and report on the effectiveness of risk control measures.
• Provide risk management training to staff and stakeholders.