Graphic Artist
Entry Level Helpdesk Associate (Hybrid - BGC - Fresh Graduate)
As an IT Service Desk Agent, you will serve as the first point of contact for resolving IT system related issues. Your goal will be to achieve first-call resolution, escalating issues to second-line support when necessary. You will also provide follow-up feedback to ensure complete
resolution, contributing to seamless IT operations. This role requires readiness for 24/7 support to ensure continuous IT service availability.
Skills and Qualifications
1. Above-average verbal and written communication skills to eƯectively interact with internal
and external clients.
2. Strong commitment to customer satisfaction, with the ability to professionally handle
diƯicult situations.
3. Basic understanding of telecommunication products and services, including mobile
networks, load and promo, and OTT/A2P services.
4. High accuracy in documenting issues, resolutions, and following processes to ensure
accuracy.
5. Ability to manage multiple tasks eƯiciently and prioritize eƯectively in a fast-paced
environment.
6. Capability to work eƯectively within a team and coordinate with other departments to
resolve issues.
7. Ability to analyze issues, identify patterns, and provide eƯective solutions.
8. Competence in maintaining accurate records of all customer interactions, issues, and
resolutions.
9. Strict adherence to established procedures and guidelines to ensure consistent service
delivery.
10. Quick adaptability to new processes, technologies, and environments.
Key Responsibilities
1. IT System Problem Handling and Resolution: Respond to or resolve IT system problems.
Aim for first-call resolution and escalate to second-line support for unresolved issues at the
service desk level. Provide follow-up feedback to ensure complete resolution.
2. IT Equipment Problem Solving: Coordinate the service desk's unified scheduling and
transfer the issue to the appropriate maintenance personnel based on the problem type.
3. IT-Related Complaint Handling: Manage IT-related customer complaints received from the
Customer Service Center. Collect, summarize, and report them promptly to ensure smooth
communication, timely processing, accurate statistics, and genuine feedback, ensuring
thorough resolution.
4. IT Fault/Alarm Management: Oversee IT fault/alarm scheduling and distribution of fault
tickets. Notify and dispatch second-line support. Conduct reasonable interception,
centralized scheduling, and unified communication, especially for crossprofessional/departmental/regional issues for widespread issues. Escalate fault handling
processes and communicate fault resolution progress to relevant departments promptly.
5. Ticket and Task Management: Ensure timely follow-up on tickets and tasks related to
operation metrics assessment.
6. Evaluation Responsibilities: Evaluate the performance of operations and maintenance
personnel.
7. Morning and Evening Inspections: Conduct daily inspections as per schedule, providing
detailed reports after each inspection.
8. Knowledge Summary and Documentation: Summarize daily service request knowledge,
document valuable information, and submit it to the knowledge base administrator.
9. 24/7 Support Compliance: Maintain readiness for 24/7 support. Leaving the workstation
without proper notification and endorsement is prohibited.
IT Field Support
Virtual Assistant
We are seeking a proactive and organized Virtual Assistant to support our team with various administrative tasks. The ideal candidate will possess strong communication skills and be able to manage multiple priorities efficiently.
Key Responsibilities:
Virtual Assistant
About Us:
Outsourced Doers is one of the fastest-growing outsourcing agencies, connecting skilled Virtual Assistants with Founders worldwide. We specialize in pairing our clients, who we call ‘Founders’, with hand-picked, highly motivated, and self-driven Virtual Assistants who we specifically train to meet their needs, enabling our online community to succeed in their passions.
The Position:
This role involves working full-time for one of our awesome Founders as their primary contact for all marketing and virtual assistant tasks. This typically includes various forms of online advertising, such as email marketing, social media marketing, websites, marketing funnelsblogs, and other digital channels.
You will work one-on-one with your Founder, and have the opportunity to build a great working relationship and bond with them!
Work Hours:
Our Founders are primarily based in North America, so you must be willing and able to work either the graveyard shift (with a 10% pay premium).
Tasks:
Your tasks with the client may include, but are not limited to:
The best part is that we provide training for all of the tasks, and we also provide a training allowance during the training period, which typically goes for 1 month.
Note: Doers do not make or receive phone calls.
We offer training allowances to our vibrant, growing team of Filipino Virtual Assistants, covering hundreds of tasks in digital marketing, product creation, customer success, and more.
The Perks:
Junior IT Technical Support (SAP) - Makati, BGC, Ortigas
• Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
• Experience in Windows & non-Windows Operating environment
• Recommend and apply solutions, including on-site repair for remote users
• Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
• Determine and execute system reconfiguration needs.
• Establish end user service level agreements.
• Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
• Supervise complaint ticketing system and follow timely resolution of all work orders.
• Demonstrated ability to provide user support by means of remote access tools.
• Provide status update to the ticketing tools in a timely manner.
• Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
• Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.
Remote Bookkeeper + ADP Payroll Processing
Payroll
Accounts Payable
Other/Administrative
ADDITIONAL FUNCTIONS AND DUTIES
Completes all other duties as assigned and apparent.
US AP and AR Specialist
We are seeking a detail-oriented Accounts Payable and Accounts Receivable Specialist to manage and oversee our company’s financial transactions. The ideal candidate will be responsible for processing invoices, handling payments, managing customer accounts, and ensuring accuracy in financial records.
Accounts Payable:
Accounts Receivable:
Added Task:
Outpatient Medical Coder
We are hiring for Outpatient Coders for one of our clients in Taguig
The OP Coder is responsible for assigning diagnostic and procedural codes (outpatient surgery, observation, infusion services, and interventional procedure records) to patient charts, of moderate to high complexity, using: ICD-10-CM, CPT and HCPCS or any other designated coding classification system in accordance with coding rules and regulations. They abide by the Standards of Ethical Coding as set forth by AHIMA. Abstracting required clinical information from the medical record.
Working Conditions
• Hybrid/WFH depending on the position.
• Shifting
• Taguig
Salary and Benefits
• Competitive salary commensurate with experience.
• HMO with FREE 3 dependents
• Group life insurance
• Annual Performance Incentive
• Annual Appraisal
• 20 Paid Time Off (PTO) per year
Dealer Manager
CAD Operator
Digital Marketing Manager for a Mental Health Services & Allied Health Professional
Building Maintenance Technician
UI/UX Designer
Job Title
UI/UX Designer
Job Brief
We are looking for an experienced UI/UX Designer with 3-5 years of working experience to join our dynamic team at Mayan Solutions Inc. In this role, you will play a key part in designing user-friendly and aesthetically appealing digital products. You will collaborate with cross-functional teams to create intuitive, effective designs for both client projects and internal tools. This position is ideal for a professional seeking to apply their creativity, design expertise, and problem-solving skills to innovative tech solutions in a fast-growing startup environment.
Core Responsibilities
Day-to-day Activities
Job Type
POS Engineer
Remote Entry Level Recruiter
Our company is looking for a remote entry level recruiter to join our team! We are looking for someone that enjoys working with people and is looking for growth and a career opportunity in the Human Resources and Recruitment industry. This is a full-time work from home position!
Main responsibilities are:
Prior experience in recruiting, customer service or sales is preferred but not required. We are looking for someone to start as soon as possible, we provide full training and growth opportunities.
Customer Service Support | Non Voice / Back Office | Bacolod | up to P17K*
Job Description:
As a Customer Support Representative at Ubiquity Bacolod, you will play a crucial role in ensuring customer satisfaction and success. You will be responsible for providing exceptional support, troubleshooting technical issues, and assisting customers in adopting our products.
Perks & Benefits:
Online Customer Service Representative
Go further with Foundever
Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
APPLY NOW AND GET INTERVIEWED VIA ZOOM!
Freelance Text-based Tutors (Non-Voice)
Course Hero is growing our global team of tutors! Course Hero is hiring experts in a wide variety of subjects who want to leverage their knowledge to answer text-based questions and support our community of 20+ million students.
As a tutor on Course Hero, you will choose the subjects in which you want to answer questions. You will then select questions and provide text-based answers and explanations to students who need help better understanding the questions, topics, and subjects they are studying.
The benefits of being a tutor on Course Hero include:
We are currently looking for experts from these Subjects:
Encoder
A Data Encoder is another name for a data entry clerk. Typically, a data encoder is responsible for compiling, sorting and processing data. Encoders may also need to do filing and organizing as part of their job duties. This career is suitable for a highly organized individual with solid computer and typing skills and keen attention to detail.
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Ubiquity Global Services, Inc.
Foundever™
Course Hero
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