As a Chat admin, you will be responsible for providing exceptional customer service through various social media platforms including TikTok, Shopee, Facebook, and Lazada. You will engage with customers, manage social media communities, coordinate with third-party support groups for order management, attend meetings and coaching sessions, and contribute innovative ideas to improve chat support and other business systems. Additionally, you will handle administrative tasks, including file management, utilizing Google Suite as the primary tool for the job.

JOB RESPONSIBILITY

Responsibilities:

• Chat Support: Respond promptly to customer inquiries and messages across social media platforms, providing product information, addressing concerns, and facilitating sales transactions.
• Social Media Community Management: Monitor and manage comments, messages, and feedback on our social media channels, ensuring a positive brand image and enhancing customer engagement.
• Order Management Coordination: Collaborate with third-party support groups to oversee order processing, shipment tracking, and resolution of order-related issues.
• Meeting Attendance: Attend monthly meetings to discuss performance metrics, customer feedback, and strategies for improving sales and customer service.
• Coaching Sessions: Participate in weekly coaching sessions to enhance communication skills, product knowledge, and customer service techniques.
• Innovation and Knowledge Sharing: Proactively share insights and innovative ideas to improve chat support efficiency, customer satisfaction, and overall business operations.
• Administrative Tasks: Manage files and documentation related to chat support operations using Google Suite, ensuring organization and accessibility.
• Accountability and communication: Ensure to escalate immediate concerns to your supervisor or manager. 

• Proficient written and verbal communication skills in English
• Prior experience providing chat support in dating site is an advantage
• Able to do multi-tasking

We are seeking an Entry-Level IT Helpdesk Technician to provide level 1-2 IT support for a fast-paced and growing organization. This role is ideal for someone who is motivated, eager to learn, and capable of working independently. No prior experience is required, as comprehensive training will be provided for the right candidate. If you are a self-starter looking to begin a rewarding career in IT, we want to hear from you!

Responsibilities:

• Provide level 1-2 IT helpdesk support, including troubleshooting hardware and software issues.
• Respond to client inquiries promptly and professionally, resolving technical problems efficiently.
• Assist in setting up, configuring, and maintaining IT systems and equipment.
• Document and track technical issues and resolutions in the ticketing system.
• Communicate effectively with team members and escalate complex issues when needed.

Experience and Knowledge of Windows Server, Linux, Networking, AWS and Azure will be plus.

This role is for 16 -20 Hours Per Week @ 4 USD PH

You need strong English skills

Prior Experience is IT support is required

We are looking for a reliable and detail-oriented Support Specialist to join our team remotely. In this role, you will be responsible for addressing user inquiries, resolving issues, and ensuring a positive experience for our customers. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong commitment to customer satisfaction.

• Provide responsive support to users via email, chat, and phone.
• Troubleshoot and resolve user issues promptly and effectively.
• Collaborate with internal teams to escalate and resolve complex issues.
• Maintain accurate records of user interactions and issues.
• Identify common customer challenges and suggest solutions to improve the user experience.
• Keep updated on product information to assist users accurately.

CYBERBACKER

The concept of Cyberbacker originally started and was first implemented in The Good Life Group, a real estate company of our CEO Craig Goodliffe. Craig believes that equal opportunities should be given and that great talents can be found anywhere globally.

Responsibilities:

• Set-up social media Business Pages (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc).
• Community Management.
• Scheduling posts.
• Responding to messages and comments.
• Content planning.
• Create content plans or calendar to drive engagement and promote online brand awareness.
• Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc).
• Interpret and create social media reports and analytics.
• Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc).

• Remediate alerts from the company’s monitoring platforms, security vulnerabilities, missing patches and updates presented by the company’s centralized service team.
• Assist with remote deployment tasks such as installing applications, system configuration, etc., before physical deployment.
• Perform remote troubleshooting of hardware and software issues submitted by end-users.
• Perform system and appliance updates such as server OS upgrades, network device firmware updates, and other hardware updates.
• Troubleshoot and upgrade Hyper-V and VMware hypervisors.
• Assist with after-hours configuration changes submitted by the company engineers.
• Engage with the client, vendor, or company contacts during emergency outages as defined by escalation plans unique to each client.
• Document problem resolution and the entire process within the company’s ticketing platform.
• Create technical documentation for client processes, systems, and software tools, monitoring servers and desktops. Communicate with vendors of company tools to remediate issues immediately.
• Recommend improvements to the support process.

As a Operations Support Coordinator,  you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Responsibilities:

As a Operations Support Coordinator, you will work closely with the Onsite Plant Engineers to identify and document tasks to deliver the project on time and within the budget.

In addition, you will:

• Assist in tracking and balancing revenues and expenses for each job
• Track internal subcontractor invoices and pass-through revenue
• Manage the progression of invoices
• Conduct progress reviews with team members to ensure timely completion of deliverables to meet overall requirements
• Review and quality control of internal and subcontractor invoicing prior to payment
• Assist leadership with a variety of special projects and reporting
• Meeting weekly and monthly financial goals assigned by leadership
• All other duties within your scope of work assigned by leadership

IT Technical Support Engineer is responsible in providing support for the company client nationwide.

• To provide on-site support.
• To assist clients in solving complex technical issues.
• To respond to all client queries. may require working after hours as well as a presence on-site as required.
• To document all relevant departmental and field activities and resolve the complexities.
• To perform basic network troubleshooting and maintenance.
• To ensure that client machines operate consistently and efficiently, keeping the machines up and running, consistent up-time of routers, servers, networks, PCs, POS, printer and other office devices.
• To perform printer, POS, laptop and desktop troubleshooting and debugging.
• To communicate with customers in initial deployment troubleshooting, as well as in initial debugging of new hardware and software.
• To offer guidance and training to the client personnel.
• To educate client about the product operation and maintenance procedures.
• To analyze issues and prepare service report in a timely manner.

About EmpowerU, Inc.:

EmpowerU, Inc. Is not just a company; it's a movement. Born from the core of a global powerhouse in October 2019, we've soared on the wings of our team's resilience and excellence. Our work-life blending culture, unwavering teamwork, and commitment to results are what make us unique. At EmpowerU, you're not just an employee; you're an integral part of a community that thrives on the 4Cs: Care, Communication, Camaraderie, and Commitment. Join us and be a part of a company that not only cares for its clients but also its team members, fostering a nurturing environment that encourages growth and satisfaction.

Core Values:

EmpowerU, Inc. is anchored in four fundamental values, known as the 4Cs: Care, Communication, Camaraderie, and Commitment. These principles guide our interactions with clients and among team members, ensuring a cohesive and supportive work environment.

Job Overview:

We are seeking a detail-oriented and highly organised Marketing Support Specialist to assist our marketing team with a variety of administrative and operational tasks. The role involves supporting daily marketing operations, managing reports, tracking event sales, and handling special data requests to ensure smooth and efficient marketing activities.

Essential Functions:

Data Reporting & Analysis:

• Extract and update daily event registrants, attendees, and sales data using relevant systems (Salesforce, Webinarfuel, etc.).
• Maintain and update reports such as sales per supplier, event performance, and lead tracking.
• Cross-check data for accuracy and consistency, ensuring correct recording in various systems.

Event Support:

• Assist in tracking event attendance, sales, and performance metrics.
• Manage the tracking and updating of event-related information across different reports and systems.

Communication & Coordination:

• Manage communication tasks related to events, including preparing registrants' lists and sending WhatsApp invitations and/or email reminders.
• Handle administrative tasks, including updating contact information, managing schedules, and ensuring proper follow-up with event leads.

Data Management & Clean-Up:

• Monitor and manage databases to ensure all contact information is up-to-date and accurate.
• Perform regular clean-up tasks, including merging duplicates and checking for data integrity.

Special Projects & Ad-Hoc Tasks:

• Provide support for various marketing initiatives, including report generation, system updates, and special data requests.
• Manage additional tasks as required, such as scheduling broadcasts and managing website waitlist details.

Collaboration:

• Work closely with cross-functional teams such as sales and client services teams to ensure marketing objectives are met.
• Assist in internal and external communication related to marketing initiatives.

Empower Your Future:

Join EmpowerU, Inc., and be part of a dynamic team that's reshaping the way we connect with our clients. If you're passionate about engaging with people, love the thrill of the chase, and are looking for a career that's both challenging and rewarding, we want to hear from you. Apply now and start your journey with EmpowerU, where your potential is limitless, and your impact is profound.

If you are a detail-oriented Marketing Support Specialist who values integrity, thrives in a fast-paced environment, we want to hear from you!

We're looking to hire an accounts manager to grow our team of passionate change champions, so if you're a lifelong learner with a heart for service, don't hesitate to apply. Let's build a better world together.

• Collaborate with the Pushpin team on activities that lead to new clients and retain existing clients
• Oversee the smooth execution of client projects, ensuring that all tasks and deliverables are completed on time and within the agreed-upon budget
• Deeply understand the client's advocacy or goals and provide strategic guidance to ensure that the project delivers the intended impact
• Communicate project updates on a consistent basis to various stakeholders about strategy, adjustments, feedback, and progress
• Anticipate potential issues, proactively offer solutions, and quickly resolve roadblocks that may hinder the project’s success
• Provide post-project reports on outcomes, performance metrics, and areas for improvement.

Key Roles

• Serve as primary point of contact between the client and the company, building and nurturing strong relationships to ensure client satisfaction and success
• Oversee the successful planning and execution of client projects
• Provide strategic insights to help clients achieve their broader objectives and enhance the value of services provided

We are seeking a dedicated Technical Support Representative to join our team. This role involves providing expert technical assistance to our clients, troubleshooting software-related issues, and ensuring a smooth customer experience. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for helping customers navigate technical challenges.

• Provide technical support via phone, email, and chat, diagnosing and resolving software issues for customers.
• Document and track support cases, collaborating with development teams to resolve complex technical problems.
• Educate customers on software features, updates, and best practices to improve their experience.
• Stay updated on product knowledge, software releases, and industry trends through training and self-study.
• Contribute to the creation and improvement of support documentation, FAQs, and user guides.

What we Offer:

• Opportunities for growth and advancement
• Competitive compensation package, including Philcare HMO

Work Hours:

• Full-time, Eastern Standard Time business hours, Remote

How to apply:

• Fill out the form using this link:
• Jobcode: TSR-PI-Sep132024

You’re a visionary with a flair for storytelling. You excel at crafting and executing innovative social media campaigns that captivate audiences and drive engagement. Your expertise in content creation and management makes you an invaluable asset. With a keen eye for detail, you’re adept at producing and refining content across various platforms, ensuring consistency and quality.

You have a strong command of content creation and social media management. You appreciate the nuances of different content formats and know how to leverage them to achieve the desired impact. Whether it’s producing footage, editing with in-platform tools to add text and sound, or posting across social channels, your expertise ensures that every piece aligns with strategic goals and resonates with the target audience.

You are tech-savvy and up-to-date with social media trends. You’re proficient in using tools and platforms like Instagram, TikTok, Facebook, Pinterest, and Twitter (X). Your deep understanding of US market trends, memes, English language/slang, hashtag strategy, and cross-commenting strategies ensures your content remains relevant and engaging.

You communicate with clarity and inspire collaboration. Your excellent communication skills allow you to articulate ideas clearly and work seamlessly with team members and stakeholders. You’re proactive, solution-oriented, and dedicated to delivering top-notch content that meets high standards of excellence.

• Develop and implement comprehensive content strategies that align with organizational goals and target audience needs.
• Ideate, create and run organic social media campaigns for platforms including Instagram, TikTok, Facebook, Pinterest, and Twitter (X).
• Produce, edit, and manage a variety of content formats including footage, text, and sound, and post across social channels.
• Utilize in-platform tools to add text and sound to videos, ensuring they are engaging and professional-looking.
• Convey creative concepts as instructive creative briefs for content creators and review returned creative for adherence to briefs and brand guidelines.
• Issue edit directions to creators as needed and ensure high volume of creative concept developments and briefs.
• Collaborate with team members and stakeholders to gather insights, feedback, and ensure content meets strategic objectives.
• Analyze content performance metrics to optimize strategies and improve engagement.
• Stay current with industry trends and best practices to incorporate innovative techniques into your content approach.

We’re Hiring: Sales Support

Transform your workspace and your career—join us for a flexible work-from-home role that fits your lifestyle!

We are currently on the lookout for a Sales Support to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.

Role: Sales Support

Work Arrangement: Work from home

Schedule: Night shift

Job Description:

Responsibilities:

- Assist the sales team in managing and processing inquiries from potential clients.

- Provide administrative support by preparing sales presentations and proposals.

- Maintain and update the customer relationship management (CRM) system.

- Monitor sales performance metrics and prepare reports for management review.

- Coordinate communication between clients and the sales team to ensure timely follow-up and resolution of issues.

- Participate in client meetings and take accurate notes regarding client requirements and feedback.

- Support the marketing team with promotional activities and market research to identify potential leads.

Social Media Manager at Global Career Connections

Global Career Connections, a leading provider in the BPO & Call Center industry, is seeking a dynamic Social Media Manager. The ideal candidate will enhance our online presence and engagement across various platforms.

• Develop and implement social media strategies to increase brand awareness.
• Create and curate engaging content tailored for diverse audiences.
• Monitor social media channels and respond to customer inquiries.
• Analyze performance metrics to optimize campaigns.
• Collaborate with cross-functional teams to align messaging.
• A good working knowledge of Go High Level is an asset.

Must be able to work 9am to 4pm or 2am to 9pm est

Salary is in Canadian dollars and will be based on experience Range is $600 to $1200 per month plus bonuses.

Message on whatsapp for faster response. 1 (437) 539-5314

• Ensures that all doctor’s orders are being implemented with 100% compliance with the treatment protocols / SOPs
• To resolve all uncompleted orders and all existing patient concerns
• Primary Medical Representative’s responsibility includes; educating and offering general support to patients and their family members about the diagnostic and treatment services offered at the NeuroCognitive Institute.
• Medical record responsibilities include processing, requesting, faxing, mailing, printing and archiving all medical records.