• Manage due accounts, negotiate payments, and ensure legal compliance while working with customers to resolve balances and minimize risk.
• Ensuring timely remittance to cashier and maintaining positive relationships with customers. They are responsible for contacting customers who have outstanding accounts or unpaid bills and working towards resolving any outstanding balances.

• Represent the company in submission and collection of billings.
• Submit the Sales Invoice to customers with all the necessary attachments.
• Assist the Accounts Receivable Staff in processing all requirements of collected and uncollected billings.
• Files all records and supporting documents of all billings chronologically and per customer.
• Updates the customer’s files if payments have already been received.
• Files all vouchers.Follow up all creditable tax withheld certificates from clients. 
• Does the other official errand works ask by Accounting Personnel and other office employees with the approval of the Credit and Collection Officer.
• Represents the company in bank deposits and withdrawals.
• Undertakes other assigned task by the superiors.

Responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt.

A Collection Specialist is responsible for overseeing the collection process, contacting borrowers who have overdue payments, and negotiating payment arrangements to resolve outstanding debts. They work closely with borrowers to find mutually agreeable solutions while adhering to company policies and regulations.

A Collection Specialist in a lending company plays a crucial role in managing and recovering outstanding debts from borrowers. The job description, duties, and responsibilities of a Collection Specialist typically include the following:

Duties and Responsibilities:

Contacting Delinquent Accounts: Reach out to borrowers with overdue payments through phone calls, emails, letters, or other communication channels. Maintain a professional and respectful demeanor while discussing payment options.

Negotiating Payment Arrangements: Assess borrowers' financial situations and negotiate payment plans or settlements that are feasible for both parties. Explain the terms and conditions of repayment agreements and ensure compliance with company policies.

Monitoring Payment Activities: Keep track of payment schedules, follow up on missed payments, and update payment records accurately in the system. Document all communication and actions taken regarding debt collection efforts.

Providing Customer Support: Address borrowers' inquiries, concerns, and requests for assistance regarding their accounts. Offer guidance and support to help borrowers understand their financial obligations and options for resolving their debts.

Compliance with Regulations: Adhere to relevant laws, regulations, and industry standards governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA) and company policies. Maintain confidentiality and handle sensitive financial information with discretion.

Reporting and Analysis: Prepare regular reports on collection activities, payment trends, and account statuses. Analyze data to identify areas for improvement in collection strategies and recommend changes as needed.

Collaborating with Team Members: Work closely with other departments, such as customer service, legal, and credit risk management, to coordinate efforts and achieve collection goals effectively. Participate in team meetings and training sessions to stay updated on best practices and industry developments.

Escalating Complex Cases: Escalate difficult or unresolved cases to senior collection specialists, supervisors, or legal teams as necessary. Provide detailed documentation and background information to support escalation decisions.

Overall, a Collection Specialist plays a vital role in maintaining the financial health of the lending company by managing overdue accounts, fostering positive borrower relationships, and ensuring compliance with regulatory requirements.

The Core Objectives:

1. Timely collection to reduce outstanding receivables

2. Timely and accurate settlement and payment adjustments

3. Bad debt and write offs reduction

4. Resolving disputes

5. Maintaining good customer relations.

• Monitor overdue accounts and initiate collection efforts
• Communicate with clients regarding payment discrepancies
• Prepare and maintain accurate accounts receivable reports
• Collaborate with internal teams to resolve payment issues
• Maintain compliance with collection regulations

• Manage and recover delinquent accounts effectively.
• Negotiate repayment plans with debtors and monitor adherence.
• Maintain accurate records and reports on collection activities.
• Collaborate with the legal department for escalated cases.
• Ensure compliance with relevant laws & regulations.
• Provide excellent customer service and foster borrower relationships.
• Philippines Consumer Lending Corporation specializes in accessible loan services.
• Join our Banking & Financial Services team to support financial stability.

• Monitor outstanding debts and initiate collections processes to reduce delinquency.
• Negotiate payment plans and settlements with debtors.
• Keep accurate records of collection activity and communications.
• Collaborate with legal counsel or third-party collection agencies when necessary.
• Maintain compliance with industry regulations, specifically within the Banking & Financial Services sector.
• Contribute to a culture of continuous improvement at Armcollections Inc. by suggesting efficiency enhancements.

• Contact customers to collect overdue payments.
• Negotiate payment arrangements and resolve disputes.
• Maintain accurate records of collection activities.
• Report on collection progress to management.
• Adhere to legal and ethical collection practices.

• Serve as a liaison between the company and external parties.
• Deliver documents, materials, and messages efficiently.
• Support logistics and coordination efforts.
• Maintain clear communication with team members and clients.
• Perform errands and handle various administrative tasks as needed.

Sample Collector collects samples in site, demolds samples on siteand at plant, responsible for curing samples, maintains cleanliness at the curing area, helps clean and maintain the molder in good conditions.

RESPONSIBILITIES

1. Collects samples on site and plant
2. Demold samples on site and plant
3. Making sure that the samples and demolded and collected on time (if possible)
4. Making sure that the molds are clear and maintaing in good conditions
5. Helps in any QC related matters (if needed)
6. Helps on site during puring (if needed)

• Responsible for counter and collections.
• Submit all necessary reports to the immediate superior as needed especially to those related to collections, remit all collections promptly and it must be fully documented.
• Run general errands, such as but not limited to, bank transactions, pick up and/or deliver packages or documents.

Job Description:

• Route Management: Follow specific routes and schedules, making adjustments as necessary to ensure timely collection.
• Vehicle Maintenance: Perform routine checks and maintenance on the vehicle, including refueling, checking oil levels, and reporting any mechanical issues.
• Safety Compliance: Adhere to all safety regulations and company policies to ensure a safe working environment.
• Customer Interaction: Provide courteous and professional service to customers, addressing any concerns or questions they may have.
• Record Keeping: Maintain accurate records of collections, vehicle maintenance, and any incidents that occur during the shift.

BRANCH COLLECTOR

• Monitors and collect customer's accounts.
• Maintains collection efficiency passing rate performance in the assigned area of responsibility
• Markets the company's loan facilities in accordance with prescribed polices and guidelines
• Performs other related duties that may be assigned by the Branch Manager.
• Responsible for marketing the company’s services, managing and collecting outstanding debts from borrowers, maintaining positive customer relationships while effectively negotiating repayment, and loan disbursement arrangements. Collector’s main objective is to reduce the amount of delinquency and minimize financial losses.

A Field Collector visits clients' residences to collect payments and provide options for settling their Home Credit account dues.