• Plan and deliver dynamic English lessons that cater to the needs and learning styles of individual students.
• Create a supportive and inclusive learning environment where students feel encouraged to participate and progress.
• Use a variety of teaching materials and resources, including multimedia tools, to enhance the learning experience.
• Assess student progress and provide constructive feedback to help them improve their English language skills.
• Communicate regularly with students and their parents or guardians to discuss progress, goals, and any concerns.
• Collaborate with fellow teachers and academic staff to develop curriculum materials and teaching strategies.
• Stay updated on current trends and best practices in ESL teaching through professional development opportunities.

• Respond to customer inquiries via phone, email, and chat with accuracy and professionalism.
• Resolve customer complaints efficiently while maintaining a high level of satisfaction.
• Document interactions and maintain records to track issues and solutions.
• Collaborate with team members to enhance service quality and address frequent concerns.
• Provide feedback to management on process improvements to enhance efficiency.

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary:

We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.

Responsibilities:

• Answer inbound calls and greet customers with energy and enthusiasm.
• Place outbound calls and communicate with energy and enthusiasm to customers.
• Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
• Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
• Meet department productivity and quality standards.
• Strive for first call resolution and take true ownership of customer needs and issues.
• Communicate and follow instructions for one call customer resolution.
• Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
• Take an active role in educating customers about our client's products and services.

Agency Sales Leader

Join our reputable financial services firm in the Philippines as an Agency Sales Leader at Sun Life of Canada Philippines Inc. and Sun Life Asset Management Company Inc. In this pivotal role, you will drive the sales performance of Client Services Sales Managers and their teams of Client Services Sales Engagement Associates. This position requires a strategic approach to sales management, coaching, and development to achieve revenue targets and client satisfaction.

Sales Strategy and Execution:

1. Develop and implement sales strategies to drive revenue growth.

2. Analyze market trends and client needs to identify business opportunities.

3. Collaborate with Client Services Sales Managers to create actionable sales plans.

4. Provide guidance on sales techniques and client engagement.

5. Monitor sales performance metrics, including conversion rates.

6. Conduct regular sales reviews with Client Services Sales Managers.

Core Leadership and Development:

1. Lead and mentor Client Services Sales Managers to excel in their roles.

2. Provide coaching and performance feedback to enhance capabilities.

3. Set clear performance expectations and KPIs for the team.

4. Foster a culture of collaboration and continuous improvement.

5. Conduct regular meetings and training sessions.

Client Relationship Management:

1. Participate in key client meetings and address escalated inquiries.

2. Identify cross-selling and upselling opportunities.

3. Monitor client satisfaction and enhance retention strategies.

4. Build strong relationships with high-value clients.

Operational Management:

1. Oversee sales operations to ensure compliance with policies.

2. Collaborate with internal departments for seamless operations.

3. Monitor sales budgets and make data-driven decisions.

4. Ensure accurate reporting of sales performance.

Experience:

1. 2 to 5 years in sales management or related roles.

2. Proven success in driving sales performance.

3. Strong understanding of Philippine financial products and regulations.

Skills and Competencies:

1. Exceptional leadership and people management skills.

2. Strong sales acumen and communication skills in English and Filipino.

3. Analytical mindset and customer-centric approach.

• Manage daily financial transactions and bookkeeping for LongBon Philippines Corporation, a leader in the manufacturing and industrial supplies and services sector.
• Ensure accurate financial records and compliance with accounting regulations.
• Coordinate monthly closing processes and financial statement preparation.
• Assist in auditing activities by providing necessary information and preparing requested documentations.
• Collaborate with the finance team to improve financial procedures and systems.

• Identify upcoming events that would enhance the promotion of the company.
• Negotiate and coordinate with all stakeholders, partners, and suppliers involved for each online and offline activation.
• Analyze the effectiveness of the outreach of each event.
• Manage all event set-up, tear down, and follow-up processes.
• Maintain budgets for events management.
• Establish and maintain business relationships with vendors and partners of events.
• Conduct final inspections on the day of the event to ensure everything adheres to the company’s standards.
• Create post-event evaluation and analysis.
• Other tasks assigned by the direct manager.

• Serve food and beverages to guests
• Maintain cleanliness and organization in dining areas
• Assist with food preparation and setup

We are seeking Bilingual Customer Service Sales Representatives fluent in Spanish/English or Arabic/English to provide top-notch service and assist our customers with their inquiries, product information, and sales-related needs. The ideal candidate will be a motivated communicator who can handle customer inquiries in a professional, friendly, and effective manner while helping to drive sales and customer satisfaction.

Customer Service: Respond to customer inquiries and assist with product-related questions, order issues, and general concerns via phone, email, and chat in both Spanish and English or Arabic and English.

Sales Support: Identify opportunities to promote and upsell products/services during customer interactions, contributing to sales targets and customer satisfaction.

Problem Solving: Efficiently resolve customer complaints or challenges with a focus on providing positive, solutions-oriented outcomes.

Open Position: Sales and Customer Service Representative

Company: Spruce Cleaning Services

Location: DPC Place, Chino Roces Avenue, Makati City

Employment Type: Full-time and On-site

About the Company:

Spruce is one of the leading providers of professional cleaning services, specializing in residential and commercial properties. Our mission is to deliver top quality and value-for-money cleaning services while providing a sustainable future for our community and environment.

Spruce is seeking a dynamic and results-driven Sales and Customer Service Representative to manage online and traditional sales channels.

The ideal candidate will be responsible for identifying and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction. This role encompasses a wide range of tasks, including generating leads, making sales calls, updating databases, and achieving sales targets.

1. Drafting, reviewing, and negotiating various commercial contracts and agreements

2. Ensuring compliance with all laws and regulations that apply to the business locally and internationally

3. Communicating with and managing any third-party bodies such as external counsel or auditors

4. Designing and delivering legal training to the business

5. Staying up-to-date with changes to legislation, particularly about laws, rules, and regulations that directly affect our business and specific industry

6. Liaising with senior members of staff

7. Promoting legal, compliance, and risk management best practices throughout the company

• Installing and connecting electrical wiring, outlets, switches, and lighting fixtures.
• Setting up and installing electrical panels, circuit breakers, and fuse boxes.
• Installing and connecting electrical appliances and equipment.
• Installing and grounding electrical systems for new construction or renovations.
• Inspecting and troubleshooting electrical systems to identify faults or malfunctions.
• Repairing or replacing faulty electrical components, such as wiring, switches, outlets, or circuit breakers.
• Testing and diagnosing electrical systems using specialized equipment.
• Performing preventive maintenance on electrical systems to ensure their reliability and safety.
• Inspecting and troubleshooting electrical systems to identify faults or malfunctions.
• Repairing or replacing faulty electrical components, such as wiring, switches, outlets, or circuit breakers.
• Testing and diagnosing electrical systems using specialized equipment.
• Performing preventive maintenance on electrical systems to ensure their reliability and safety.
• Assisting admin housekeeping in their daily task
• Reviewing electrical blueprints, schematics, and diagrams to understand wiring layouts and connections.
• Planning and executing electrical installations based on the provided specifications.
• Troubleshooting electrical issues using diagrams and schematics.
• Reviewing electrical blueprints, schematics, and diagrams to understand wiring layouts and connections.
• Planning and executing electrical installations based on the provided specifications.
• Troubleshooting electrical issues using diagrams and schematics.
• Replacing light bulbs, fuses, and other common electrical components.
• Assisting with paperwork, documentation, and record-keeping related to electrical projects.
• Running errands and procuring necessary supplies or materials as instructed.
• Communicating effectively with the electrician and other team members to facilitate smooth workflow.

• Answer inbound calls and assist with customer inquiries within a fast-paced BPO and Call Center environment.
• Possess strong communication and problem-solving skills.
• Document interactions, process orders, and escalate unresolved issues to appropriate resources.
• Commit to continuous improvement and deliver high-quality customer service.
• Maintain a professional demeanor and adhere to company policies and industry regulations.

We are looking for experienced Electricians who want to learn new smart and future technologies in the electrical field. Training is provided.

- Install and Maintain Smart Technologies for Electrical, Room Automation, and Home Automation

- Install and Maintain Intelligent Power Management System

- Install and Maintain all supporting electrical systems such as LV, MV, Lighting, and cabling/piping

- Support clients and partners in their projects

- Follow the schedule as assigned by project and team lead

- Maintain the maintenance of and updates of all electrical and IOT equipment