FOR DAVAO CITY ASSIGNMENT!!!

• Serves as first point of contact with customers regarding their machine issues after installation.
• Provides prompt and accurate feedback to customers.
• Provides initial diagnoses, analyses, and troubleshoots machine issues.
• Asks customers targeted questions to quickly understand the root of the problem.
• Guides customers through a series of actions by phone, email or other communication channels until issue is addressed or solved.
• Coordinates, escalates, monitors, and follows up unresolved or open issues to/with appropriate colleagues locally and in the head office.
• Ensures all issues and communications with customers are properly logged and updated in the internal CRM system.
• Follows up with customers to ensure that their machines are fully functional after troubleshooting.
• Provides technical support to Service Engineers during installation, service visits and trainings.
• Prepares and submits accurate and timely reports.
• Documents technical knowledge, including findings, analyses, solutions, recommendations, and learnings in the form of notes and manuals.
• Performs other tasks that may be assigned from time to time.

HGG PROFILING SPECIALISTS PHILIPPINES, INC. is a subsidiary of HGG Profiling Equipment B.V. based in the Netherlands. It has been in the business for more than 30 years and is the first to design and develop a special high-precision mobile CNC (Computerized Numerical Control) pipe cutting machines. After several innovative solutions, HGG Profiling Equipment has grown to a leading company in the market of pipe cutting.

• Report to the relevant Risk and Control Managers.
• Cultivate and maintain excellent relationships with management and staff in the business, external auditors, and R&C colleagues.
• Involvement in the day-to-day execution of the operational effectiveness risk control in a quality manner including timely work paper completion and review. This will include liaising and working with other key individuals responsible for related operational effectiveness risk control work as well as business representatives across various offices, and locations working with your Assistant Manager / Manager.
• Involvement in the preparation of reports to senior management on operational effectiveness activities. Reporting performed includes project-scoping documents, periodic management reporting, and ad hoc reporting.
• Involvement in the execution of control effectiveness reviews including responsibility for work paper completion, identification of risk issues, and escalation of relevant matters identified in the review process to R&C management.
• Foster risk and control awareness across the organization by working with management and first and second line of defense functions.
• Maintain expertise and pursue training to keep abreast of new and proposed developments in Risk Management and auditing fields and considering the impact on the company through various industry organizations.

The IT Officer is responsible for the end-to-end management of the company’s IT infrastructure, ensuring smooth day-to-day operations by providing technical support, managing data security, and maintaining all IT equipment. This role also involves monitoring and inventorying IT assets, troubleshooting hardware and software issues, and ensuring the secure and efficient functioning of the company's network and internet services.

Key Responsibilities:

IT Infrastructure Management

• Oversee the company’s entire IT infrastructure, including servers, workstations, network devices, printers, and telecommunication systems.
• Ensure the optimal performance and uptime of the network and internet services, troubleshooting any connectivity issues as they arise.
• Maintain, configure, and update software and hardware systems, ensuring all are functioning efficiently.

Data Security & Management

• Implement and monitor security protocols to safeguard sensitive company data from internal and external threats (e.g., malware, phishing attacks).
• Conduct regular data backups and ensure disaster recovery plans are in place.
• Manage user access rights and permissions, ensuring compliance with data protection regulations and internal policies.

Technical Support

• Provide first-level and second-level technical support to employees, troubleshooting and resolving issues related to computers, printers, software applications, and network connectivity.
• Assist with setting up and configuring workstations, laptops, and other IT equipment for new employees.
• Support users remotely and on-site to resolve IT issues in a timely and efficient manner.

Hardware & Software Maintenance

• Regularly perform preventive maintenance of IT hardware, ensuring the proper functioning of workstations, servers, routers, and other peripherals.
• Install and configure operating systems, software applications, and security updates as needed.
• Maintain and troubleshoot office hardware such as printers, scanners, and network equipment.

Inventory Management of IT Equipment

• Track and maintain an up-to-date inventory of all IT equipment, including laptops, desktops, servers, and networking hardware.
• Monitor the lifecycle of IT equipment, planning for upgrades, replacements, or decommissioning of outdated assets.
• Ensure the proper disposal of old or malfunctioning IT equipment following company policy and environmental guidelines.

Network Administration

• Monitor the company’s LAN, WAN, and internet connections to ensure stable and efficient operation.
• Configure and maintain routers, switches, and firewalls to optimize network performance and security.
• Work with service providers to resolve any external connectivity issues or outages.

End-to-End IT Procedures

• Develop and implement IT procedures for various operations, including troubleshooting, security management, backup processes, and equipment maintenance.
• Ensure compliance with company policies and best practices in all IT-related activities.

System Upgrades & Development

• Propose and implement upgrades to IT infrastructure to meet the growing needs of the business.
• Recommend new software, hardware, and systems that can improve business processes and operational efficiency.
• Test and deploy new IT solutions that align with business goals.

Vendor & Service Provider Management

• Coordinate with external IT vendors and service providers for purchasing, maintenance, and support of IT hardware and software.
• Evaluate and manage third-party IT service providers, ensuring the quality and reliability of their services.

Training & Development

• Provide training to staff on the effective use of hardware and software systems, including security awareness and best practices.
• Develop documentation and user guides for commonly used software and hardware setups.

Your Perfect Job Awaits! Data Cleansing / Data Formatting – 100% Work From Home, Day Shift!

Work Schedule:

• Hours: Day shift! Part-time (minimum 2 hours per day)
• Pay: PhP 200 per hour
• Location: Anywhere in the Philippines – work from home, remote, or province
• Work Type: 100% Work From Home

About the Work:

Are you an experienced Data Cleansing / Data Formatting specialist looking for an exciting new career opportunity with a work-from-home lifestyle? Join a leading data science organization and take advantage of this excellent opportunity. We connect top talent with top companies, and this role is perfect for individuals passionate about advancing their careers, gaining international experience, delighting our client, and enjoying the benefits of working from home.

About the Company:

Our client is a leader in their field, dedicated to providing exceptional services to their clients. They value innovation, efficiency, and client satisfaction and understand the crucial role this position plays in achieving their objectives.

Duties and Responsibilities:

• Data Review and Validation: Examine data for accuracy, consistency, and completeness. Identify and correct errors or inconsistencies.
• Data Cleansing: Remove duplicate records, standardize data formats, and rectify inaccuracies in datasets.
• Data Formatting: Convert data into a standard format suitable for analysis or reporting. Ensure data is organized and structured according to project requirements.
• Data Integration: Merge data from various sources into a unified format and ensure compatibility.
• Documentation: Maintain detailed records of data cleansing processes, methodologies, and changes made.
• Quality Assurance: Implement and follow data quality standards and practices. Conduct regular audits to ensure data accuracy.
• Collaboration: Work with other teams, such as data analysts, data scientists, or IT departments, to understand data requirements and address issues.
• Reporting: Generate and present reports on data quality, cleansing progress, and formatting results.
• Troubleshooting: Identify and resolve data-related issues or anomalies. Provide solutions to improve data quality.

•  Accurately and efficiently encode all data that needs organizing and recording
• Confirm that entered data accurately aligns with original documentation
• Organize and maintain original paper evidence
• Assure files are properly prepared and saved to backup drives
• Transcribe, scan or photocopy hard copy documents and forms as needed
• Self-audit your work checking for errors or duplication
• Organize files in a logical and manageable fashion
• Adhere to and meet set schedules and deadlines
• Input, track, and maintain all encoded data and records
• Perform any other office tasks that management requires assistance with (sending emails, answering phones, etc.)
• Report any major errors or inconsistencies to upper management
• Maintain report logs of in-progress and/or completed work
• Other task may be given

Schedule:

• 8 hour shift
• Overtime

Supplemental pay types:

• 13th month salary
• Overtime pay

Ability to commute/relocate:

• San Juan: Reliably commute or planning to relocate before starting work (Required)
• Will be working onsite

This is a full-time on-site role for a Database Administrator at Philippine Bank of Communications (PBCOM) in Makati. The Database Administrator will be responsible for database administration, design, troubleshooting, and replication tasks to ensure optimal database performance and reliability.

• Design, develop, and maintain user-friendly websites for Company
• Collaborate with UX/UI designers to enhance site functionality and aesthetics.
• Ensure optimal performance and responsiveness across various devices.
• Implement SEO best practices to improve online visibility.
• Stay updated on industry trends and technologies to innovate business procedures.

The Technical Operations Officer is responsible for overseeing the daily operations of the technical team, providing hands-on leadership, guidance, and support to ensure the efficient execution of all technical tasks and projects. This supervisory role is pivotal in managing and leading Technical Specialists, ensuring adherence to company procedures, coordinating with clients and other departments, and troubleshooting any issues that arise in technical operations.

Work Schedule - Monday to Friday, 8 AM to 5 PM

Office Location - DMG Center, Domingo M. Guevara St. Brgy. Mauway Mandaluyong City

1. Supervision and Leadership:

• Provide coaching and hands-on leadership to Technical Specialists, guiding them in their duties and helping them meet project objectives.
• Ensure that all team members follow established procedures and best practices, maintaining high operational standards.
• Monitor the performance and productivity of the technical team, providing feedback and taking corrective action when necessary.

2. Project Management:

• Oversee and assist in monitoring the progress of technical projects to ensure timely delivery and quality outcomes.
• Facilitate resource allocation and task prioritization to meet project deadlines.

3. Issue Resolution and Problem-Solving:

• Analyze errors and technical issues reported by the team or clients and take appropriate actions to resolve them effectively.
• Identify recurring issues, propose solutions, and implement improvements to prevent future occurrences.

4. Client and Stakeholder Communication:

• Act as the main point of contact for technical issues and concerns from clients and other departments.
• Coordinate with clients to ensure their technical requirements are met and their concerns addressed promptly.

5. Reporting and Documentation:

• Prepare and submit detailed reports on technical operations, issues encountered, and resolutions provided.
• Maintain accurate documentation of technical procedures, changes, and projects.

• Meeting with clients and catering to their issues. 
• Attend to customer issues: 
• Troubleshooting, investigation, bug checking, replication of issues. 
• Communicate and inform customers on the details, status, and progress of the issue. 
• Communicate with the Dev team for bugs and log it into Jira. 
• Training customers in best practices with system usage.  
• Create training documents for Driver App and Web App of Final Mile. 
• Configurations: driver profile, user profile, and setting the level of access required. 
• Setting up the customer environment before the go-live. 
• Creates Project documentation 
• Participating in Project Meetings like (kick-off, project frame, lessons learned) 

•  Design of the overall architecture of the web application

•  Implementation of a robust set of services and APIs to power the web application

•  Building reusable code and libraries for future use

•  Optimization of the application for maximum speed and scalability

•  Implementation of security and data protection

•  Translation of UI/UX wireframes to visual elements

•  Integration of the front-end and back-end aspects of the web application

• Primary responsibilities are focused on the Design, Development, and Testing of Spring/Spring Boot and AWS Elastic Beanstalk/Lambda/S3 based solutions.
• Utilize your collaborative skills to work with business partners, IT managers/staff, to ensure high reliability, availability, and performance of applications.
• Improve platform to take on additional load, address recommendations on fixes or backlog.
• Leverage your analytical skills to create technical solutions for business processes.

Things are a little different here because we aren’t just another company. There’s more to Global BrainForce than our innovative technology and agile methodology. We are a Global BrainForce of talented, passionate developers – and together is what makes us who we are as a company.

We care about what we are doing.

Does that sound like somewhere you would fit in? Keep reading to find out more about life at Global BrainForce.

What You'll Do

• Develop and maintain mobile applications using React Native.
• Collaborate with team members to design, build, and ship new features.
• Assist with implementing and managing data storage solutions using MongoDB and MySQL
• Integrate applications with AWS and Stripe for cloud storage and
• payment processing.
• Utilize Node.js for backend services and contribute to full-stack development tasks.
• Run tests as needed to ensure application stability and functionality.

About Us:

At Narra Labs, we are dedicated to turning ideas into reality through innovation and data-driven insights. We specialize in building cutting-edge websites, apps, and digital products that meet real-world needs. As an MVP Engineer, you will play a critical role in shaping early-stage product development, helping us bring concepts to life quickly and efficiently.

About the role:

We are seeking a highly skilled MVP Engineer to join our team. In this role, you will be responsible for developing, testing, and deploying the minimum viable version of digital products, ensuring they are functional, scalable, and ready for market feedback. The ideal candidate is someone who thrives in fast-paced environments, is a problem-solver, and can balance rapid development with product quality.

Responsibility

• Collaborate with product managers, designers, and stakeholders to define product features and scope.
• Develop and implement the MVP using technologies such as Ruby on Rails, React JS, Ember JS, PostgreSQL, and AWS.
• Iterate on the MVP based on user feedback and data analysis.
• Build and integrate APIs, third-party services, and other external tools to support the MVP.
• Write clean, maintainable, and scalable code to ensure the MVP is ready for future iterations and enhancements.

1. Supports RMU Heads in initiating and coordinating the development of appropriate methods for obtaining relevant official statistical data from day-to-day transactions, platforms, surveys, internal tracking tools, and from ERP and other system records.

2. Collects, cleans, and validates data to ensure accuracy and reliability.

3. Structures data with the project end goal in mind, and ensures the quality of collected data for accuracy, consistency, and comparability.

4. Designs different options for data visualization and reports.

5. Contributes to the development of relevant databases of official statistics, web publishing tools and other software for collection, storage, and distribution of statistical data.

6. Prepares technical documents, dashboards and contributes to relevant unit with RMU.

7. Develops, updates, and maintains RMU reports both from ERP and other data sources.

8. Prepares RMU periodic and ad hoc analytical reports.

9. Develops and maintains a strong business working knowledge of all RMU ERP implemented modules’ capabilities in order to effectively utilize all capabilities and mitigate downstream impacts.

10. Provides support in response to MAC initiative activities led by SRMO, such as process and system improvements, ongoing system configuration, and system upgrades, testing, troubleshoot and support in resolving errors in data analytics, etc.

11. Supports and participates in data maintenance activities (i.e., manage inactive, duplicate and missing records, etc.) as required.

12. Processes requests for creation, maintenance and/or deletion of codes in the Data in the ERP and integrated systems, in coordination with relevant units/departments and users.

13. Documents commonly asked questions and providing input to the knowledge database.

14. Contributes to key RMU initiatives on continuous improvement process such as data management tool and collaborate with internal stakeholders as necessary.

15. Undertakes other duties that may be assigned from time to time which are commensurate to the position.

**PLEASE READ THE KEY RESPONSIBILITIES BEFORE APPLYING**

**GOOD COMMUNICATION SKILLS IS A MUST**

**PREFERRABLY WITH BPO EXPERIENCE BUT NOT REQUIRED**

Job Description

As an IT Onboarding Analyst 1 professional, you'll usually work with commercial clients, finding the right technological hardware and software products to suit their business needs. In pre-sales, this may involve demonstrating features of a particular product.

One of the primary focus also is to bring new clients into

our VC3 services accurately, thoroughly, and efficiently. Often the client’s initial

experience with a technical role at VC3, the IT Systems Engineer l (Onboarding) must be

able to extract information from the client in order to uncover items about the new

network while communicating in general terms. With that, the IT Systems Engineer l

(Onboarding) must pull up their sleeves and be ready to discover and document this

new-to-us environment.

There will be opportunities for the IT Systems Engineer l (Onboarding) to be working on

Proactive Technical Alignments to ensure our constantly refined best practices are

always being applied to our client networks by both visiting the client site and reviewing

the client environment remotely.

Our People:

Our team members are collaborative, positive, and dedicated to mutual success.

Transparency isn't just a buzzword here; it's a commitment to open communication,

ensuring every voice is heard and valued. Guided by our core values — Passionately

Curious, Own It, Go Beyond, and Serve as One — we’re here to create something

extraordinary together.

Our Core Focus:

Our team members play a pivotal role in our focus: Serving those who serve with

technologies for today and tomorrow that make life safe and simple. With nearly 30

years of specialized expertise, our team goes beyond conventional boundaries,

delivering tailored managed services and cybersecurity solutions to our clients.

Your Growth:

We are a growth minded organization that prioritizes development, offering numerous

opportunities for career advancement. Rooted in our core value of being Passionately

Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences

and formal development programs that celebrate continuous learning to propel your

career forward.

• Work with commercial clients, finding the right technological hardware and software products to suit their business needs

• Understand and follow “The VC3 Way”. This is our set of standards and processes

that produce a predictable result for the client. You must be aware of and

maintain our standards

• Responsible for thorough onsite and remote discovery and documentation of

new standard client networks

• Assist with discovery and documentation of advanced client networks

• Verify tools and internal processes have been deployed and configured to

standards

• Develop and maintain technical knowledge of the client environment and ensure

this information is thoroughly and accurately communicated to internal technical

and non-technical teams

• Responsible for offboarding VC3 tools and services from departing clients

• Analyze standard and advanced client technical environments for alignment with

documented Best Practices and Standards

• Visit client sites to conduct ongoing reviews of their technical environment

• Collaborate closely with internal teams to review network reports and ensure

client’s technology direction is aligned with standards and overall business

objectives

• Provide outstanding delivery of our technical services by leveraging both

analytical and Big Picture thinking to ensure continuous improvement in both

internal processes and client networks

Additional Responsibilities:

• Maintain accurate and real time timesheets, record complete and accurate notes

of troubleshooting and communication with clients

• Receive mentoring and feedback from peers and others

• Where appropriate, escalate complicated issues to a more senior resource or

other appropriate teams

• Review Tickets with Manager

• Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and

any other Team Meetings

• Create and update documentation when changes or occur, or when discoveries

are made

• Attend monthly training & team meetings as required

• Additional duties as required