Customer Service Specialist
Company Overview
OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry. While our core expertise lies in logistics, we are also well-equipped to cater to the diverse outsourcing needs of businesses across various sectors.
We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Customer Service Specialist to join our team and contribute to our growth.
Position Overview
About the Role
Responsibilities:
Sales Performance:
Lead Conversion:
Customer Support and Retention:
Platform Expertise:
Continuous Improvement:
CRM and Systems Management:
Amazon E-commerce Specialist (CL - 09042024 - FTAES)
Costumer Success Consultant
Position Overview
RecruitGo is in search of a Customer Success Consultant who will be working with our client based in Germany (Singapore Office). In this role, you will be responsible for providing professional consultancy services for our upselling programs to our partners.
Aside from your established skills and expertise, we are also looking for someone innovative, empathic and community-oriented, adaptable and flexible, detail-oriented, a self-starter, and possess impeccable communication skills in both written and verbal using the English language.
Responsibilities:
Why RecruitGo?
RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities.
Merchant Acquisition Manager
Service Desk Team Leader
客服主管
1) 监督并领导客服团队,提供指导、支持和培训,以确保高效的工作表现。
2) 制定并实施客服政策、程序和标准,以提升用户体验。
3) 监控和评估客服代表的表现,提供反馈和指导。
4) 处理升级的客户查询和投诉,及时并专业地解决问题。
5) 分析客服指标和用户反馈,识别改进领域并实施纠正措施。
6) 确保客服团队对我们的产品、服务和行业发展有足够的了解。
7) 与业务团队对接,收集用户、渠道对平台交易体验的反馈尤其是对客服工作结果的评价,
找出改进的机会,持续提升用户体验。
8) 及时将用户问题、在线交易异常情况第一时间向各关联部门进行反馈并跟踪直至问题解决
任职资格:
运营经理/主管
Operations Manager/Supervisor
The Ops Manager with PEO/EOR background will oversee operational activities related to the Professional Employer Organization (PEO) and Employer of Record (EOR) functions. This role will ensure compliance with labor laws, optimize workforce management, and enhance client satisfaction.
Key Responsibilities:
- Manage daily operations of PEO/EOR services, ensuring compliance with local labor laws and regulations.
- Collaborate with HR to implement effective onboarding, payroll, and benefits administration.
- Develop and maintain relationships with clients to ensure service satisfaction and address any operational issues
- Analyze operational metrics and implement improvements to enhance efficiency and effectiveness.
- Provide training and support to staff on PEO/EOR processes and policies.
- Monitor industry trends and compliance updates to inform strategic planning.
Operations Manager/Supervisor
The Operations Manager plays a critical role in ensuring the smooth running of a company's operations. The individual in this position will plan, direct, and coordinate the organization's operations to improve efficiency, performance, and profitability. This includes managing daily operations, monitoring processes, implementing strategies, and ensuring that all departments work together cohesively.
Key Responsibilities:
Team Leader
Customer Service Supervisor
Operations Manager/Supervisor
Team Management
Data Analysis&Report
Cooperate crossing departments
Quality Management
Scheduler
Scheduler is responsible for managing and optimizing the scheduling of call center agents to ensure adequate coverage and efficiency. This role involves creating and maintaining work schedules, monitoring call volume trends, and adjusting schedules as needed to meet operational demands.
Food Auditor
FOOD AUDITOR
PRIMARY RESPONSIBILITIES:
SPECIFIC RESPONSIBILITIES:
Technical Inspector
1.) Fills out Checklist of Tools and Equipment to be used prior to project deployment.
2.) Prepares tools and equipment to be used during inspection.
3.) Assists inspection team lead in testing/inspection activities.
4.) Fills out Checklist of Personal Protective Equipment to be worn during inspection.
5.) Submits After-inspection report to Document Analyst for reports, certificates and other documents preparation.
6.) Follows organization’s guidelines and policy on Quality, Environment, Safety and Health (QESH).
7.) Commitment to responsibility and participation in the Quality, Environment, Safety & Health, and CSR programs and activities of the organization.
8.) Performs other job-related duties as maybe assigned from time to time.
Customer Service Support | Non Voice / Back Office | Bacolod | up to P17K*
As a Customer Support Representative at Ubiquity Bacolod, you will play a crucial role in ensuring customer satisfaction and success. You will be responsible for providing exceptional support, troubleshooting technical issues, and assisting customers in adopting our products.
Perks & Benefits:
Travel Experience Planner
NOTE: TAGUIG RESIDENTS ONLY.
Thank you for your interest. Our office is located in Taguig City, and we prefer applicants living within an hour's commute and preferably with an experience in the same role. If this suits you, please email us your resume
Remote Entry Level Recruiter
Our company is looking for a remote entry level recruiter to join our team! We are looking for someone that enjoys working with people and is looking for growth and a career opportunity in the Human Resources and Recruitment industry. This is a full-time work from home position!
Main responsibilities are:
Prior experience in recruiting, customer service or sales is preferred but not required. We are looking for someone to start as soon as possible, we provide full training and growth opportunities.
Freelance Text-based Tutors (Non-Voice)
Course Hero is growing our global team of tutors! Course Hero is hiring experts in a wide variety of subjects who want to leverage their knowledge to answer text-based questions and support our community of 20+ million students.
As a tutor on Course Hero, you will choose the subjects in which you want to answer questions. You will then select questions and provide text-based answers and explanations to students who need help better understanding the questions, topics, and subjects they are studying.
The benefits of being a tutor on Course Hero include:
We are currently looking for experts from these Subjects:
Encoder
A Data Encoder is another name for a data entry clerk. Typically, a data encoder is responsible for compiling, sorting and processing data. Encoders may also need to do filing and organizing as part of their job duties. This career is suitable for a highly organized individual with solid computer and typing skills and keen attention to detail.
Ubiquity Global Services, Inc.
Travbest Travel & Tours Co.
Zazrow Corporation
Course Hero
WhistlerFoods Corporation