Job Description: - Responsible for on-site testing of mobile communication modules, capturing bug logs, writing daily test reports, organizing and uploading test logs, etc.

A Data Encoder is another name for a data entry clerk. Typically, a data encoder is responsible for compiling, sorting and processing data. Encoders may also need to do filing and organizing as part of their job duties. This career is suitable for a highly organized individual with solid computer and typing skills and keen attention to detail.

• Data encoding, on site management

• Act as a first point of contact (inbound and outbound calls) for all customers’ queries related to other technical concerns. 
• Assisting end-user over the phone or remote via CMRC, Remote Desktop Connection and Microsoft Teams
• Provides troubleshooting and isolation assistance before escalating calls with dependencies to respective towers or group to resolve the concern of the end-user.
• Must be able to escalate Level 2 concerns with dependencies to the respective tower/ groups to resolve the concerns of the customer.
• Creation of tickets and ensuring that the ticket details are complete and has been verified.
• Provides ticket updates or status to end-user related to the raised concern. 
• Monitoring and resolving tickets raised by users via ticketing portal (Dynamics365) 
• Password reset and checking of the SAP account status.
• Creation of account through KOLAH, CSO Freegoods, OCP and AR portals.
• Application installation via remote. 
• Provide solutions that help excellent customer experience.
• Provide timely responses to customer issues.
• Maintain a high level of program and service knowledge to provide the best value-based technical solution to the customer.
• Take full responsibility and the required action for the assigned tasks. 
• Meet and adhere to attendance requirements based on Service Level Agreement
• Meet and exceeds KPI targets set by the client.
• Responsible for maintaining an acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-workers.

Job Highlights:

•  Back Office - Data Entry
• Open for No BPO Experience
• Performance Incentives and Amazing Account Benefits

Go further with Foundever

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

APPLY NOW AND GET INTERVIEWED VIA ZOOM!

Source of Application: BOSSJOB

Company Profile: XMC BPO is a Business Process Outsourcing Agency that provides essential services through customer service within reach.

• Responsible in Network Administration

• Responsible in hardware and software troubleshooting

• Support employees, clients and customer in all IT related concerns

• Adhoc task

The Sales Support Technician will provide technical assistance to the Business Development Officers/Manager regarding customer concerns or requirements. As well as assist with loading activities for assigned accounts to ensure uninterrupted service delivery. Additionally, responsible for prospecting potential accounts, delivering presentations, and preparing necessary quotations.

• Conduct independent audits to assess risk management, governance, and compliance processes.
• Evaluate financial statements and internal control systems to ensure accuracy and effectiveness.
• Prepare detailed reports with findings and recommendations for improvement.
• Collaborate with management to develop audit plans and manage audit schedules.
• Stay updated on industry regulations and best practices relevant to auditing.

1. Responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products.
2. Must provide technical assistance with the installation of new machines.
3. Must repair the machines for quality issues.
4. Must place orders for additional parts and supplies to refill the inventory requested to admin and finance.
5. They must set aside parts and supplies depending on the number of machines.
6. The technician must maintain a record of issues and solutions.
7. The Technician must accurately identify and resolve any technical issues and ensure optimum operating condition.
8. Must handle customer issues as quickly as possible.
9. Must assist the sales department with the new equipment to ensure proper placement and operation. The professional should take leadership in communicating equipment problems and solutions to the team.
10. Must take up tasks such as new equipment set-up, equipment reconditioning and general technical service.
11. They must collaborate with the other technicians to keep up the optimum response time and customer satisfaction.
12. Must keep track of the technician metrics such as response time, and calls per day should report to immediate superior.
13. The technicians must be able to complete and possess the following successfully.
14. Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
15. Ability to troubleshoot and think independently.
16. Mechanical and electrical aptitude and demonstrated
17. Ability to train the end users.

• Responsible for encoding and recording all incoming purchases. Addressing and resolving inventory issues. Analyzing of data for the inventory transaction.

Job holders contribute to the growth and profitability of E.S. Print Media Inc. by being responsible in providing product installation and technical support services to clients at various levels, such as, but not limited to, phone support (Level 1), remote support (Level 2) and onsite technical support (Level 3).

We are seeking a skilled Android Developer to assist in converting our existing Expo React Native applications into native Android applications. The ideal candidate will have experience with various ad monetization platforms, including AdMob, Facebook, Unity Ads, AppLovin, and Vungle, as well as a strong understanding of Web3 and blockchain programming. Familiarity with Firebase for managing sign-up and sign-in processes is also essential.

Key Responsibilities

• App Conversion: Convert existing Expo React Native applications into fully functional native Android applications, ensuring that functionality and performance are maintained.
• Reskinning: Modify and reskin applications to meet new branding requirements or design specifications while maintaining the core functionality of the app.
• Ad Integration: Implement and manage ad monetization strategies using platforms such as:
• AdMob
• Facebook Audience Network
• Unity Ads
• AppLovin
• Vungle
• Etc.
• Web3 and Blockchain Development: Collaborate on projects that involve blockchain technology and decentralized applications (dApps).
• Firebase Integration: Utilize Firebase to implement and troubleshoot sign-up and sign-in functionalities, ensuring a smooth user authentication experience.
• Collaboration: Work closely with designers, product managers, and other developers to create a seamless user experience.
• Testing and Debugging: Conduct thorough testing and debugging of applications to ensure high-quality performance and user satisfaction. Identify and resolve issues efficiently.
• Documentation: Maintain clear documentation of code and processes for future reference and team collaboration.

Company Overview

ilaw atbp. is the premier lighting and electrical solutions provider in the Philippines. With over 25 years of experience, we offer a wide range of high-quality lighting products, including general, decorative, outdoor, and commercial lighting. Our custom lighting solutions cater to the unique needs of homes, offices, and businesses. We are committed to providing the highest quality products, innovation, and exceptional customer service.

The Junior Internal Auditor is responsible for carrying out the assigned audit engagements within the Annual Audit Plan and the special audit engagements as per Management's request. In general, the Junior Internal Auditor of ilaw atbp. Corporation must be independent and objective to carry out every audit unbiasedly and ensure the result thereof is not compromised.

Job Responsibilities

• Carry out financial, operational, and compliance audit duties such as evaluating internal controls, developing an audit program guide, applying professional audit techniques, preparing work papers during an actual audit, developing solutions, and document findings;
• Assist Senior Internal Auditor/s in effectively carrying out daily operations;
• Under the supervision of the Senior Internal Auditor/s, provide relevant information under review, such as findings and recommendations to the organization’s Management;
• Assist the Senior Internal Auditor/s in executing various reviews or audit engagements such as inventory, petty cash, company disbursements, process documentations, and other possible audit tasks.

• Ensure QA Testing which monitor all issues regarding bugs and other concerns
• Work closely with senior/ junior developers to identify areas and methods to improve testing efficiency, expand coverage and increase product reliability
• Develop test plans, test cases, test scripts and test reports on multiple projects of varying size.
• Perform testing on various software, telecom and reporting systems.
• Validate user expectations are achieved during the testing process.
• Review user requirements documents to ensure that requirements are testable.
• Responsible for supporting the planning, design and execution of system testing on simple to complex implementations.
• Works collaboratively within the IT department and business units to execute and validate test cases based upon system requirements.

• Accurately enter data into databases and systems.
• Ensure data integrity and confidentiality in handling sensitive information.
• Assist in maintaining up-to-date records and documentation.
• Collaborate with teams to streamline data management processes.
• Identify and rectify data discrepancies promptly.
• Contribute to improving workflow efficiency.