• Ensure QA Testing which monitor all issues regarding bugs and other concerns
• Work closely with senior/ junior developers to identify areas and methods to improve testing efficiency, expand coverage and increase product reliability
• Develop test plans, test cases, test scripts and test reports on multiple projects of varying size.
• Perform testing on various software, telecom and reporting systems.
• Validate user expectations are achieved during the testing process.
• Review user requirements documents to ensure that requirements are testable.
• Responsible for supporting the planning, design and execution of system testing on simple to complex implementations.
• Works collaboratively within the IT department and business units to execute and validate test cases based upon system requirements.

The Role

A penetration tester is responsible for assessing the security of web applications and its underlying infrastructure to identify vulnerabilities and weaknesses that could be exploited by attackers. Their role involves conducting thorough assessments and penetration tests to uncover potential security risks and provide recommendations for mitigation.

The role will work closely alongside the rest of the Penetration Testing team, Business units and other Cyber team.

We are looking for a collaborative team player, with a good technical knowledge in web application and infrastructure penetration testing. The successful candidate will contribute to and work as part of a global multi-disciplined security community with clear vision and direction, and top-down support across the business.

Responsibility:

• Vulnerability Assessment: Conducting comprehensive assessments of web applications and Infrastructure to identify security vulnerabilities, such as cross-site scripting (XSS), SQL injection, authentication flaws, insecure configurations, poor host device and service configurations, and use these to penetrate deeper into the application/server.
• Penetration Testing: Performing controlled attacks on web applications. APIs, infrastructure, and simulate real-world hacking attempts and identify potential entry points for attackers. This involves utilizing various techniques, tools, and methodologies to exploit vulnerabilities and gain access.
• Security Analysis: Analyzing the results of penetration tests to assess the severity of identified vulnerabilities, their potential impact on the system and the business, and the likelihood of exploitation.
• Reporting and Documentation: Preparing detailed reports that document the findings, including identified vulnerabilities, attack vectors, and recommendations for remediation. These reports typically outline the risks associated with each vulnerability and provide guidance on how to mitigate them.
• Remediation Support: Collaborating with developers and system administrators to assist in the remediation of identified vulnerabilities. This may involve providing guidance on secure coding practices, recommending security controls, or validating the effectiveness of implemented fixes.
• Stay Up to Date: Keeping abreast of the latest web application and infrastructure vulnerabilities, attack techniques, security tools, and industry best practices. This includes staying informed about emerging threats and trends in web applications and infrastructure.
• Ethical Approach: Conducting all testing and assessment activities within a legal and ethical framework, ensuring that the organization’s systems and data are not compromised or harmed during the process.
• Continuous Improvement: Engaging in professional development activities, such as attending conferences, participating in training programs, and obtaining relevant certifications, to enhance knowledge and skills in cyber security.

1. Facilitate endorsement from bank/ client.
2. Coordinate with Team Leaders/ Management for proper distribution of accounts.
3. Prepares collection brief and Masterlist of accounts.
4. Responsible on re-tagging of rerouted accounts, stating of status/ remarks and updating of payments.
5. Facilitate documents like Demand Letters, Payment Agreements and Statement of Accounts.
6. Responsible for monitoring of selective/ posted payment.
7. Prepares letters for skip tracing and mailing.
8. Submits reports depending on the requirements of bank/client.
9. Submits report required by Team Leader.
10. Performs other tasks that superior may require.
11. Conforms to all company rules and regulations.

Job Title: TOC (Technical Operations Center) Intern

Company Overview:

Barebones Inc. specializes in color grading - enhancing and creating high quality images for film and video that intend to be part of international industry standards. It utilizes a pool of professional colorists with varied styles and tastes to match every client's needs. Barebones aims to elevate the colorists' role in post-production and distinguish it from others for the preservation of the craft.

Job Summary:

As a TOC (Technical Operations Center) Intern at a Barebones Inc., you will assist in monitoring and maintaining the technical systems that support color grading workflows. You will work closely with the TOC team to ensure the smooth operation of servers, media management, and data transfers involved in the post-production process. This internship offers hands-on experience with industry-standard tools and technologies in the entertainment and post-production industry.

Key Responsibilities:

• Monitor color grading systems, servers, and media assets to ensure consistent and optimal performance.
• Assist in identifying and troubleshooting technical issues in real-time, including hardware malfunctions, software errors, and connectivity issues.
• Collaborate with the color grading team to ensure smooth workflows and address any technical challenges that may impact production timelines.
• Help maintain a comprehensive log of technical issues and resolutions, providing accurate documentation for future reference.
• Assist in implementing updates to systems, color grading software (e.g., DaVinci Resolve), and network infrastructure.
• Participate in troubleshooting activities, learning to diagnose and resolve technical problems. Maintain and update documentation for processes, procedures, and incident reports.
• Communicate system performance and technical issues to senior staff and escalate incidents as required.

Qualifications:

• Currently pursuing a degree in Computer Science, Information Technology, Film Production, or a related field.
• Basic understanding of post-production workflows, particularly in color grading (experience with DaVinci Resolve or similar is a plus).
• Strong technical troubleshooting skills and a keen interest in post-production technologies
• A keen interest in problem-solving and the ability to analyze data to inform decisions.
• Excellent communication and collaboration skills, with an eagerness to work in a creative environment.

What We Offer:

• Hands-on experience with cutting-edge post-production technologies.
• Exposure to high-profile media projects and industry-standard color grading tools.
• Opportunity to learn from experienced professionals in the entertainment industry.
• Access to a creative and dynamic work environment with potential

• Provide technical assistance and support for incoming queries related to computer systems, software, and hardware specific to Motor Ace Philippines Inc., a leading wholesale distributor.
• Respond to queries either in person or over the phone, diagnose system hardware, network, or software issues.
• Write training manuals and train computer users on various technical solutions and applications.
• Install, modify, and repair computer hardware and software systems.
• Follow up with customers to ensure issue resolution and maintain high service standards.
• Stay current with relevant technologies and participate in company trainings.

• Entering accurate data received from clients;
• Maintaining [databases and] client files;
• Scanning documents;
• Handling data-related tasks;
• Maintaining confidentiality
• Managing hardcopies; and
• Perform other related functions.

1. Main contact of customers for 1&1 support
2. Improve weekly and monthly performance based on feedback from the team supervisor.
3. Proactively inform and report to the supervisor for support related issues
4. Recommend solutions to customer issues and concerns
5. Attend coaching sessions and participate in organizational activities
6. Interact with team members and other departments within the company
7. To be customer service oriented and to ensure customer satisfaction
8. Continuous pro-active effort towards improving customer satisfaction and our internal procedures.

Join and enjoy the following benefits:

-Allowances

-Night Differentials

-HMO

-Leave credits

-Easy accounts

-Competitive salary

-Healthy working environment

-Free coffee

-Free water

-Accessible work locations (within cebu city)

-State of the art facilities (gym, karaoke, pantry)

-Career growth

-Amazing opportunities

-Fun activities

Go further with Foundever  

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.  

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. 

What should you expect from us?

- Paid training from day one

- Tons of growth opportunities (93% of our non-agent positions are filled internally)

- A leadership team that hears your voice; we know that when we work together we can accomplish so much more

- Fun team environment where we work hard to build trust every single day

- HMO Benefits for you and your family

- Free Call Center Training

- Free Shuttle services in selected locations (Pick-up points)

Terms and conditions apply 

• Knowledgeable in MS Office, Computer literate
• Can start ASAP