We are one of a leading player in the BPO and Call Center industry, committed to delivering exceptional customer experiences. We’re looking for a Customer Service Representative to join our dynamic team.

• Respond to customer inquiries via phone, email, and chat.
• Resolve issues and provide solutions to enhance customer satisfaction.
• Document interactions and maintain customer database.
• Collaborate with team members to improve service processes.
• Upsell products and services when appropriate.

Other:

• Working days will be Monday- Saturday
• Sunday is a Fixed Rest Day
• We are accepting applicant without any work experience
• This is Onsite Set-Up
• We are also hiring for the Spanish Bilingual and Arabic Bilingual

• Provide exceptional customer support to clients and candidates in the recruitment process.
• Respond to inquiries via phone, email, and chat promptly and professionally.
• Maintain accurate records of client interactions and feedback.
• Assist in resolving issues and ensuring client satisfaction.
• Collaborate with recruitment teams to enhance service delivery.
• Contribute to the continuous improvement of service processes.

• Engage viewers through live selling presentations.
• Develop and maintain brand partnerships.
• Create compelling narratives for products.
• Analyze viewer engagement metrics to enhance sales strategy.
• Collaborate with marketing teams on promotional campaigns.

• Answer inbound calls and assist with customer inquiries within a fast-paced BPO and Call Center environment.
• Possess strong communication and problem-solving skills.
• Document interactions, process orders, and escalate unresolved issues to appropriate resources.
• Commit to continuous improvement and deliver high-quality customer service.
• Maintain a professional demeanor and adhere to company policies and industry regulations.

Job Highlights:

• With/Without Call Center Experience
• Get Account Incentives, Amazing Benefits and Signing Bonus on Selected Accounts
• HMO and Life Insurance Coverage on Day 1 | Competitive Salary | Work-Life Balance

Go further with Foundever 

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

APPLY NOW AND GET INTERVIEWED VIA ZOOM!

Source of Application: BOSSJOB

Note: Directly send/attach your resume via chat for faster processing.

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues promptly.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve service quality.
• Attend training sessions to stay updated on company policies.

Position: Customer Service Representative

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns.

Offer and Benefits:

-Up to 25k Salary Package (depends w/ the BPO experience)

-HMO Day 1

-20% Night Differential

-Other benefits will discussed upon Job Offer

We are looking for an Entry Level Customer Service Recruiter to work from home and prescreening applicants for multiple available positions. We provide training and growth opportunities.

• Assist applicants with their work applications and communicate via phone, email and/or chat
• Maintain high satisfaction ratings based on explicit company standards
• Understand our clients and their available positions to enhance customer support
• Collaborate with the team to meet personal and company goals

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Duties/Responsibilities:

Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.

• Responsible for providing outstanding customer service
• Answering customer questions and requests by phone or email
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies
• Strong phone contact handling skills and active listening

• Host engaging livestreams
• Engage with the audience in real-time
• Create a fun and interactive experience
• Analyze performance metrics to optimize future livestream strategies.

We are looking for a Records Retrieval Specialist to handle the collection of case-related records. This position entails collaborating with medical facilities, coordinating authorizations, and ensuring that all paperwork is executed swiftly.

• Oversee the entire process of retrieving medical records from assigned cases. 
• Submit authorization requests and communicate with medical facilities. 
• Coordinate all necessary notary services. 
• Maintain updated case notes and handle documentation documents. 
• Verify the information for each case to guarantee its accuracy.

Pelicen Inc. is currently seeking an ambitious, proactive, self-motivated and target driven Outbound Sales Agents. We specialize in teaching beginner-advanced candidates how to build a secondary or primary income via the financial market through our technology solutions. We have a fantastic and driven team, made up some of the best in the industry with a wealth of experience. We offer great basic and commission percentages plus bonus payments.

We are looking to hire ONLY individuals who are seeking a fun, yet rewarding and hardworking environment. If you are energetic and have a strong desire to work in a fun, inclusive, and dynamic working environment then you are the ideal candidate for the role. As an Outbound Sales Agent you will play a crucial role within the Forex Trading onboarding process. All leads have opted in to hear about the company’s wide range of trading education programs.

Responsibilities will include (but not be limited to):

• Contacting potential or existing customers to inform them about a product or service
• Hunt for business opportunities through a high volume (100-150+ calls per day) of outbound activity in a metric-driven sales process
• Being knowledgeable about products and services offered by the business and the market trends
• Provide excellent customer service in a friendly and courteous manner
• Solicit sales, provide information about products and services, or handle complaints
• Ask questions to understand customer requirements and close sales
• Go the “extra mile” to meet sales quota and facilitate future sales
• Gathering and documenting customer information, payment methods, purchases, and reactions to products
• Negotiating and closing sales and establishing new customer accounts

Foundever is hiring. Willing to work ONSITE. This is FULLTIME job. Can start ASAP this October and November 2024 class.

Job: Fulltime

Work Set Up: Onsite

This is are the available sites.

• Makati
• Alabang
• Shaw
• Eton QC
• Pasig
• Pioneer Mandaluyong
• Tarlac
• Palawan
• Baguio

More details about salary, accounts, benefits discuss during your interview or onboarding if you get hired.

• Recruitment process
• Harver Assessment
• Initial Interview
• Final Interview
• Ops Validation (optional)
• Job Offer