• Engage viewers through live selling presentations.
• Develop and maintain brand partnerships.
• Create compelling narratives for products.
• Analyze viewer engagement metrics to enhance sales strategy.
• Collaborate with marketing teams on promotional campaigns.

• Respond to customer inquiries via phone, email, and chat with accuracy and professionalism.
• Resolve customer complaints efficiently while maintaining a high level of satisfaction.
• Document interactions and maintain records to track issues and solutions.
• Collaborate with team members to enhance service quality and address frequent concerns.
• Provide feedback to management on process improvements to enhance efficiency.

Job Highlights:

• With/Without Call Center Experience
• Get Account Incentives, Amazing Benefits and Signing Bonus on Selected Accounts
• HMO and Life Insurance Coverage on Day 1 | Competitive Salary | Work-Life Balance

Go further with Foundever 

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

APPLY NOW AND GET INTERVIEWED VIA ZOOM!

Source of Application: BOSSJOB

Note: Directly send/attach your resume via chat for faster processing.

A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, they may perform the following tasks:

• Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team of CSRs and other departments to find appropriate solutions to problems

• Answer inbound calls and assist with customer inquiries within a fast-paced BPO and Call Center environment.
• Possess strong communication and problem-solving skills.
• Document interactions, process orders, and escalate unresolved issues to appropriate resources.
• Commit to continuous improvement and deliver high-quality customer service.
• Maintain a professional demeanor and adhere to company policies and industry regulations.

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

We are looking for an Entry Level Customer Service Recruiter to work from home and prescreening applicants for multiple available positions. We provide training and growth opportunities.

• Assist applicants with their work applications and communicate via phone, email and/or chat
• Maintain high satisfaction ratings based on explicit company standards
• Understand our clients and their available positions to enhance customer support
• Collaborate with the team to meet personal and company goals

Duties/Responsibilities:

Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.

• Host engaging livestreams
• Engage with the audience in real-time
• Create a fun and interactive experience
• Analyze performance metrics to optimize future livestream strategies.

Job Title: Call Center Agent

Company Overview: We are a leading staffing company in the BPO and Call Center industry, dedicated to connecting talent with opportunities. Our mission is to provide exceptional service, streamline communication, and ensure client satisfaction.

Key Responsibilities:

• Handle inbound and outbound calls with professionalism.
• Resolve customer inquiries effectively and efficiently.
• Document interactions accurately in the system.
• Collaborate with team members to improve service quality.
• Assist in training new staff as needed.

Content Moderation involves reviewing user-generated content to ensure it meets company guidelines and legal standards. Moderators remove inappropriate, harmful, or illegal material and flag content that violates policies. Strong judgment, attention to detail, and the ability to handle sensitive material are key to success in this role.

Work Setup:

Onsite - Quezon City

Back office - Non voice

Salary:

16,000 - 23,600 Basic

2,400 - Allowance

HMO on day 1

20% Night differential pay

Life Insurance

• Provide clear and professional answers to various questions regarding Travel inquiries.
• Meet all productivity and quality requirements and guidelines.
• Model and work by the company's core values; and
• Achieve and maintain required metrics and goals.

** This is a full-time onsite job in Baguio City.**

Join our team as an IM Chat Moderator! Your main goal is to create positive, engaging experiences for subscribers by responding to their messages and building connections. This role involves managing a variety of topics while ensuring conversations align with platform guidelines, fostering a safe and enjoyable experience for all users.

1. Respond to messages from subscribers promptly and professionally.
2. Use your creativity and empathy to make conversations enjoyable and personalized.
3. Handle various topics with emotional intelligence and strong communication skills.
4. Follow company and platform guidelines to maintain a positive environment.
5. Record important details of subscriber interactions and issues.
6. Meet daily and weekly chat interaction targets.

Trinity Workforce Solutions, Inc. is seeking a dedicated Customer Service Representative to join our dynamic team in the Human Resources & Recruitment industry.

Our mission is to connect top talent with exceptional employers, and we need a skilled professional to enhance our customer experience. Assist clients with inquiries regarding recruitment processes and HR services.

Resolve customer issues with efficiency and empathy. Maintain accurate records of customer interactions. Collaborate with team members to improve service delivery. Educate clients on company offerings and best practices.

As a Customer Support Representative at Ubiquity Bacolod, you will play a crucial role in ensuring customer satisfaction and success. You will be responsible for providing exceptional support, troubleshooting technical issues, and assisting customers in adopting our products.

Perks & Benefits:

• HMO Day 1 + up to 4 Dependents*
• Monthly Meal Allowance
• Dental Coverage*
• 15% Night Differential
• Paid Leave Benefits with Tenure Based Cash Conversion
• Internal Movement Opportunities
• Annual Merit Increase
• Ubiquity Plus - Tenure Based Cash Incentive