We are seeking an Entry-Level IT Helpdesk Technician to provide level 1-2 IT support for a fast-paced and growing organization. This role is ideal for someone who is motivated, eager to learn, and capable of working independently. No prior experience is required, as comprehensive training will be provided for the right candidate. If you are a self-starter looking to begin a rewarding career in IT, we want to hear from you!

Responsibilities:

• Provide level 1-2 IT helpdesk support, including troubleshooting hardware and software issues.
• Respond to client inquiries promptly and professionally, resolving technical problems efficiently.
• Assist in setting up, configuring, and maintaining IT systems and equipment.
• Document and track technical issues and resolutions in the ticketing system.
• Communicate effectively with team members and escalate complex issues when needed.

Experience and Knowledge of Windows Server, Linux, Networking, AWS and Azure will be plus.

This role is for 16 -20 Hours Per Week @ 4 USD PH

You need strong English skills

Prior Experience is IT support is required

Lealsight LLC is seeking a proactive IT Specialist to support our technology infrastructure and ensure optimal system performance. The successful candidate will be responsible for troubleshooting, maintaining, and implementing IT solutions.

Key Responsibilities:

• Monitor and maintain IT systems and networks.
• Provide technical support to staff and resolve IT issues promptly.
• Install and configure hardware and software.
• Assist in IT projects, system upgrades, and documentation.
• Ensure data security and implement backup procedures.

IT Technical Support Engineer is responsible in providing support for the company client nationwide.

• To provide on-site support.
• To assist clients in solving complex technical issues.
• To respond to all client queries. may require working after hours as well as a presence on-site as required.
• To document all relevant departmental and field activities and resolve the complexities.
• To perform basic network troubleshooting and maintenance.
• To ensure that client machines operate consistently and efficiently, keeping the machines up and running, consistent up-time of routers, servers, networks, PCs, POS, printer and other office devices.
• To perform printer, POS, laptop and desktop troubleshooting and debugging.
• To communicate with customers in initial deployment troubleshooting, as well as in initial debugging of new hardware and software.
• To offer guidance and training to the client personnel.
• To educate client about the product operation and maintenance procedures.
• To analyze issues and prepare service report in a timely manner.

1. Microsoft 365 Administration Support: Proficiency in managing and troubleshooting Microsoft Office applications like Outlook, Word, Excel, PowerPoint. Understanding of Office 365 cloud services and administration is essential.
2. Microsoft Azure AD Support: Familiarity with Azure Active Directory for user management, including creating and managing user accounts, groups, permissions, and access controls.
3. Microsoft Windows Desktop Operating Systems: In-depth knowledge of various versions of Windows OS, including installation, configuration, troubleshooting, and maintenance.
4. Mobile Operating Systems (Android and iOS): Understanding of mobile operating systems, including setup, configuration, app management, and troubleshooting common issues.
5. Networking Fundamentals, VPN, and LAN Technologies: Basic to intermediate knowledge of networking concepts, including configuring and troubleshooting LAN and VPN connections.
6. Security Basics and Endpoint Security Software: Awareness of cybersecurity principles, ability to work with antivirus software, and understanding of endpoint security practices.
7. Ticketing Systems and Remote Support Tools: Experience with ticketing systems for tracking and managing IT support requests. Familiarity with remote support tools for providing assistance to users who are not physically present. 

Implementation and Configuration

• Lead the implementation of Dynamics 365 Business Central and Retail solutions throughout the full project lifecycle

Retail Domain Expertise

• Apply in-depth knowledge of retail industry processes, including POS operations, inventory management, and supply chain optimization
• Address retail-specific business challenges and identify opportunities for process improvement using Business Central and Retail functionalities
• Customize and extend Retail features to meet unique retail client needs.

Client Interaction and Training

• Conduct user acceptance testing (UAT) sessions and provide comprehensive training to retail clients
• Deliver effective consultancy throughout the project lifecycle, offering expert advice on retail best practices.
• Undertake presentations and demonstrations to prospective retail clients, showcasing the capabilities of Business Central and Retail

Technical Support and Problem-Solving

• Provide technical support to retail customers, resolving issues related to Business Central and Retail
• Demonstrate strong problem-solving skills and a proactive approach to addressing retail-specific challenges
• Collaborate with cross-functional teams to align technology solutions with business needs

Pre-Sales and Product Knowledge

• Support the sales team by providing technical expertise during pre-sales activities
• Stay updated on the latest features and developments in Dynamics 365 Business Central and Retail.
• Contribute to the product/solution vision and roadmap, particularly for retail-focused enhancements

Documentation and Reporting

• Develop comprehensive documentation for implemented solutions and customizations
• Create and deliver key, informative reports to stakeholders on project progress and system performance.
• Configure Business Central and Retail modules to meet specific customer requirements in the retail sector.
• Gather and analyze business requirements from retail clients to ensure optimal system setup.
• Prepare and import data into Business Central, ensuring data integrity and accuracy

Schedule:

• Day shift
• Monday to Friday

Job Type: Full-time

PRU LIFE UK - TEAM KEZIA is a forward-thinking insurance agency dedicated to providing innovative life insurance and financial planning solutions. Our mission is to empower clients with the knowledge and tools they need to secure their financial future through tailored insurance products and comprehensive financial strategies. Join our team and be a part of a company that values excellence, integrity, and client success.

We are looking for a motivated and client-focused Financial Advisor to join our team at PRU LIFE UK - TEAM KEZIA In this role, you will be responsible for delivering expert financial advice and life insurance solutions to our clients. You will work closely with clients to understand their needs, develop personalized financial plans, and offer a range of insurance products designed to protect and enhance their financial well-being.

Client Consultation:

• Conduct one-on-one consultations with clients to assess their financial goals, needs, and existing coverage.

Financial Planning:

• Create detailed financial plans and strategies that address clients’ needs, including life insurance, retirement planning, and investment strategies.

Insurance Solutions:

• Recommend and explain insurance products and services that are best suited to meet clients’ financial goals and risk profiles.

Portfolio Management:

• Regularly review and manage clients' insurance portfolios, making recommendations for adjustments as necessary to ensure optimal performance and alignment with clients' goals.

Compliance:

• Ensure all financial advice and transactions comply with industry regulations and company policies.

Client Relationship Management:

• Build and maintain strong relationships with clients through consistent follow-ups, excellent customer service, and tailored financial solutions.

Market Awareness:

• Stay updated on market trends, insurance products, and industry developments to provide informed and up-to-date advice to clients

What We Offer:

• Php 20K-40K weekly income
• Local and international travel opportunities
• Free HMO
• Agent Savings Plan

OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry. While our core expertise lies in logistics, we are also well-equipped to cater to the diverse outsourcing needs of businesses across various sectors.

We prioritize delivering exceptional customer service and customized IT solutions to build robust relationships with our clients. Our team of experienced professionals provides tailored solutions that precisely meet each client's unique requirements. We are actively seeking a highly motivated and results-oriented IT Administrator to join our team and drive our growth.

We're seeking a highly motivated and results-oriented IT Administrator to join our growing team and play a crucial role in driving our company's growth.

Responsibilities:

• Provide general IT support and troubleshooting for internal users.
• Integrate and manage client applications.
• Manage and maintain our IT infrastructure, including hardware and software.
• Administer and secure our network environment.
• Perform system maintenance and upgrades.
• Implement and maintain data security protocols.
• Collaborate with other departments to ensure smooth operations.

• Customer Interaction:
• Provide bilingual (Spanish/English) support via phone, email, and live chat to address customer inquiries, concerns, and product-related questions in a professional and timely manner.
• Problem Resolution:

Listen attentively to customers, identify their needs, and resolve issues or escalate them as necessary. Provide clear and concise solutions that enhance the customer experience.

• Cross-team Collaboration:

Work closely with sales teams and other departments to ensure a seamless customer experience, providing important feedback, and ensuring smooth coordination between teams.Record and update customer interactions in the system, ensuring all details are accurately captured for future reference. Provide timely reports as required.Educate customers on products, services, and self-service tools to empower them in resolving their own inquiries and issues.Build long-term relationships with customers, ensuring their satisfaction and addressing any follow-up needs they might have.Required Skills & Qualifications:

• Documentation & Reporting:
• Customer Education:
• Customer Retention:

• Fluency in Spanish & English:
• Must have a
• very good command
• of both Spanish and English (written and spoken). The ability to communicate clearly, concisely, and professionally in both languages is essential.
• Customer Service Experience:

Previous experience in customer service and strong interpersonal skills and a passion for helping others are key.

• Strong Communication Skills:

Excellent verbal and written communication skills in both Spanish and English. Ability to handle customer inquiries in a friendly, courteous, and effective manner.Ability to think critically and solve customer issues quickly, ensuring a high level of satisfaction.Comfort with using CRM systems, email platforms, and other customer service tools. Ability to quickly learn new software applications.Ability to document customer interactions with accuracy and clarity.Must be proactive, professional, and work well in a team-oriented environment.

We are currently building a talent pool of skilled Virtual Assistants with a strong American accent to join our team. As a Virtual Assistant, you will play a key role in supporting our business operations through a variety of tasks, including customer service, administrative support, and client communication. If you have excellent communication skills and are looking to be part of a dynamic and remote-friendly environment, we want to connect with you!

• Provide top-tier customer service and support via email, chat, and phone.
• Handle inbound and outbound calls in a professional and friendly manner.
• Manage calendars, schedule meetings, and organize events.
• Assist in various administrative tasks, such as data entry, research, and reporting.
• Create and manage documents, spreadsheets, and presentations.
• Coordinate with internal teams and external stakeholders as needed.
• Perform other tasks as assigned by supervisors and management.

PLEASE READ THE KEY RESPONSIBILITIES BEFORE APPLYING

GOOD COMMUNICATION SKILLS IS A MUST

PREFERRABLY WITH BPO EXPERIENCE BUT NOT REQUIRED

As an IT Onboarding Analyst 1 professional, you'll usually work with commercial clients, finding the right technological hardware and software products to suit their business needs. In pre-sales, this may involve demonstrating features of a particular product.

One of the primary focus also is to bring new clients into our VC3 services accurately, thoroughly, and efficiently. Often the client’s initial experience with a technical role at VC3, the IT Systems Engineer l (Onboarding) must be able to extract information from the client in order to uncover items about the new network while communicating in general terms. With that, the IT Systems Engineer l

(Onboarding) must pull up their sleeves and be ready to discover and document this new-to-us environment.

There will be opportunities for the IT Systems Engineer l (Onboarding) to be working on Proactive Technical Alignments to ensure our constantly refined best practices are always being applied to our client networks by both visiting the client site and reviewing the client environment remotely.

Our Core Focus:

Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients.

Your Growth:

We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.

• Work with commercial clients, finding the right technological hardware and software products to suit their business needs
• Understand and follow “The VC3 Way”. This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards
• Responsible for thorough onsite and remote discovery and documentation of new standard client networks
• Assist with discovery and documentation of advanced client networks
• Verify tools and internal processes have been deployed and configured to standards
• Develop and maintain technical knowledge of the client environment and ensure this information is thoroughly and accurately communicated to internal technical and non-technical teams
• Responsible for offboarding VC3 tools and services from departing clients
• Analyze standard and advanced client technical environments for alignment with documented Best Practices and Standards
• Visit client sites to conduct ongoing reviews of their technical environment
• Collaborate closely with internal teams to review network reports and ensure client’s technology direction is aligned with standards and overall business objectives

Provide outstanding delivery of our technical services by leveraging both analytical and Big Picture thinking to ensure continuous improvement in both internal processes and client networks

Additional Responsibilities:

• Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients
• Receive mentoring and feedback from peers and others
• Where appropriate, escalate complicated issues to a more senior resource or other appropriate teams
• Review Tickets with Manager
• Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings
• Create and update documentation when changes or occur, or when discoveries are made
• Attend monthly training & team meetings as required
• Additional duties as required

Work remotely?: Yes

Job role: Marketing Strategy Manager (Remote)

Industry: Real Estate

Company: Legacy Virtual

Work Hours and Schedule: Mondays – Fridays, US time zone business hours 

Work Duration: Full-time 40 hours per week

Rate or Salary range: $7/hour 

• Develop and execute a strategic marketing roadmap, guiding the team with innovative, data-driven insights to elevate brand presence.
• Lead and mentor a specialized team, fostering a proactive, results-oriented culture.
• Drive paid advertising initiatives, optimizing campaigns to maximize ROI and audience reach.
• Act as a strong strategic partner, advising on the best path forward and delivering actionable insights to achieve growth targets.
• Analyze performance metrics and continuously optimize campaigns for maximum impact and reach.

Company benefits:

* Paid Leaves

* Paid Holiday Leaves

* HMO is included! (Philcare)

* Appraisals included

Our company Black Orcas, is looking for fresh graduates who'd like to explore the career of being a financial consultant.

Be part of our newest program - Fast track to Entrepreneurship!

A financial consultant plays a pivotal role in guiding individuals and businesses toward their financial aspirations. With their expertise and tailored strategies, they can help clients navigate the complexities of finance, ensuring better control over their financial futures. When choosing a financial consultant, it’s essential to consider qualifications, expertise, and personal rapport to ensure a productive and trustworthy relationship. In an ever-evolving financial world, enlisting the help of a knowledgeable advisor can be one of the wisest financial decisions you make.

This is a part-time remote role for a Financial Advisor at Pru Life UK - PH. The Financial Advisor will be responsible for providing financial planning, retirement planning, investment advice, and financial advisory services to clients.

The role involves helping clients make informed decisions about their finances and achieve their financial goals.

• Provide personalized financial advice to clients regarding insurance and superannuation products.
• Analyze clients’ financial situations to develop tailored strategies for wealth accumulation and protection.
• Educate clients about insurance policies, investment options, and retirement planning.
• Collaborate with a strong team at Pru Life Insurance Corporation of U.K - Black Orcas, a leader in the insurance industry.
• Stay updated on industry regulations and market trends to ensure compliance and competitiveness.