• Oversee the daily operations of our vibrant dining establishment at Tony Ting Food Concepts Inc.
• Maintain highest standards in food and beverage quality, service, and cleanliness.
• Train and manage staff, schedule shifts and inventory control.
• Address customer needs and feedback ensuring optimized dining experience.
• Ensure compliance with all health and safety regulations within the Food & Beverages industry.

As a Restaurant Manager, you will play a pivotal role in overseeing both front-of-house operations and supervising staff to ensure a seamless and enjoyable dining experience for guests. This position requires a combination of strong leadership, excellent communication skills, and the ability to manage the reception area efficiently.

Supervision and Leadership:

• Provide leadership and training to front-of-house staff, including servers, hosts, and receptionists.
• Conduct regular pre-lunch and pre-dinner briefings to communicate expectations, updates, and address concerns.
• Ensure that all staff are knowledgeable about the menu and service standards
• Oversee daily operations, ensuring that service standards are met.
• Coordinate with kitchen staff to manage order flow and maintain optimal guest satisfaction.
• Handle any issues or emergencies that may arise during shifts.
• Handle guest concerns and complaints with professionalism and a problem-solving mindset.

Quality Control:

• Monitor the overall quality of service and presentation in the front-of-house area.
• Ensure adherence to hygiene and cleanliness standards.
• Address and resolve any issues affecting the guest experience promptly.

Administrative Tasks:

• Assist in administrative duties, such as record-keeping, staff scheduling, and maintaining guest databases.
• Generate reports related to reservations, guest feedback, and other relevant data.
• Collaborate with management to implement new policies and procedures.
• Collaborate with marketing and implement marketing programs
• Manage restaurant and equipment maintenance
• Handle delivery and reservation 3rd party apps

Oversee daily restaurant operations ensuring outstanding customer service Manage staff schedules, training, and performance Ensure compliance with health and safety regulations Maintain inventory and manage vendor relations Collaborate with marketing to drive promotions Improve guest experience at Shark's Billiard Association within the Sports & Recreation sector

• Supervise day-to-day operations of the restaurant.
• Train and manage staff, ensuring high levels of teamwork.
• Maintain exceptional levels of customer service.
• Handle customer complaints and queries efficiently.
• Ensure compliance with health and safety regulations.

Primary Function: The Restaurant Supervisor is responsible for the day to day activities & operations of the Outlet he/she is assigned to. Ensuring efficient restaurant operation, as well as reach sales targets & maintain high productivity, quality, and customer-service standards of the dining team. He/she must be able to represent the Brand and the Management in all situations.  

• Prioritizes SERVICE and CUSTOMER satisfaction at all times
• Present during peak times of Operations – ensuring that quality of service, customer experience are above standard. 
• Communicates and moves throughout the restaurant and kitchen areas to visually monitor and take actions to ensure food quality and service standards are met.
• Guides the Dining Team/Staff when handling situations that are beyond their knowledge and capacity
• Ensures that the Staff are knowledgeable and that they understand the Brands, Menu Sequence of Service, Standards, Protocols, Special Promotions, Retail Items, and general store information
• Trains new and current employees on proper customer service practices, sets expectations and serves as the role model for service
• Responsible for ensuring the restaurant, furniture, lighting, music and display are always functional and visually appealing
• Controls operational costs and identifies measures to reduce costs and maximize supplies

• Ensure correct and timely reporting
• Monitoring and evaluating employee Performance 
• Create reports for management
• Participating in training, workshops
• Keep track of business revenue
• Protecting all company assets

• Operate and manage the pastry section of a kitchen, working together with the other chefs
• Decorate and present pastries and baked goods in a tasteful and beautiful way
• Monitor and order ingredients, supplies and equipment
• Ensure the bakery section of the kitchen adheres to health and safety regulations
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with co-workers efficiently and effectively

• Performing routine checks, inspections, and maintenance tasks on company facilities.
• Repairing and replacing faulty or malfunctioning appliances/equipment.
• Respond quickly to electrically related emergencies such as unprecedented appliance/equipment/electricity failure.
• Perform on-call maintenance tasks beyond working hours as needed.
• Collaborate with other maintenance and facility staff to execute tasks and ensure efficient maintenance operations.
• Comply with company safety regulations during maintenance activities.

Hotel Luca is seeking a reliable and friendly Hotel Attendant to provide exceptional service to our guests. The ideal candidate will contribute to a welcoming and clean environment, ensuring a positive guest experience.

Responsibilities:

• Maintain cleanliness and order in guest rooms and common areas.
• Assist guests with check-in/check-out processes.
• Respond promptly to guest inquiries and requests.
• Collaborate with team members to ensure smooth operations.
• Uphold hotel standards and policies.

• Provide temporary support in various roles, including serving customers, taking orders, and food preparation.
• Assist with cleaning and maintaining a tidy work environment.
• Adapt to different tasks and shifts based on the restaurant's needs.
• Ensure excellent customer service and smooth daily operations.

• Welcome guests and assist with check-in/check-out
• Provide information about hotel services and local attractions
• Manage reservations and answer guest inquiries
• Maintain an organized and professional front desk area
• Resolve guest concerns and ensure satisfaction
• Collaborate with hotel staff for smooth operations

Asia Novo Boutique Hotel Inc. is seeking an organized and friendly Hotel Front Desk Staff member to join our team. The ideal candidate will provide exceptional customer service and assist in managing hotel operations.

Key Responsibilities:

• Greet and check in guests upon arrival
• Manage reservations and handle guest inquiries
• Process payments and maintain accurate records
• Assist with guest requests and provide information about hotel amenities
• Ensure a clean and welcoming front desk area

Job Summary

Hotel Manager supervises operations in all hotel departments. In-charge of managing and facilitating hotel rooms and commercial areas of the property. Ensures that the handled property/s achieve the target by the management while ensuring the highest standards are being met

Skills

• Requires ability to train, motivate and inspire team members to perform at and above company expectations
• Outstanding interpersonal communication and customer service skills.
• Strong understanding of hotel management best practices including accounting, front office and housekeeping procedures and property management software.
• Strong organizational skills 
• Ability to work on a flexible schedule, which includes weekends and evenings

We are looking for a Housekeeper to clean and maintain guest rooms and public areas.

Responsibilities:

• Clean and sanitize rooms and bathrooms.
• Change linens and restock supplies.
• Ensure rooms meet cleanliness standards.

The Hotel Manager is responsible for overseeing the daily operations of the hotel, ensuring exceptional guest experiences, managing staff, and driving financial performance. This role requires strong leadership, excellent communication skills, and a commitment to maintaining high standards of hospitality.

Guest Services:

• Ensure high levels of guest satisfaction through personalized service.
• Address guest inquiries, concerns, and complaints promptly and effectively.

Operations Management:

• Oversee daily hotel operations, including front desk, housekeeping, and food & beverage services.
• Monitor and manage hotel performance metrics, including occupancy rates, revenue, and guest satisfaction scores.

Staff Management:

• Recruit, train, and supervise hotel staff, fostering a positive work environment.
• Conduct regular performance evaluations and provide ongoing training and development.

Financial Management:

• Prepare and manage the hotel budget, forecast revenue, and control costs.
• Analyze financial reports and implement strategies to maximize profitability.

Sales and Marketing:

• Collaborate with the marketing team to develop promotional strategies and increase market visibility.
• Build relationships with local businesses and organizations to drive group bookings and partnerships.

Compliance and Safety:

• Ensure compliance with health and safety regulations, and maintain cleanliness and safety standards throughout the property.
• Conduct regular inspections and implement necessary improvements.

Community Engagement:

• Represent the hotel in community events and networking opportunities.
• Build and maintain relationships with local vendors and service providers.