• Provide exceptional customer support to clients and candidates in the recruitment process.
• Respond to inquiries via phone, email, and chat promptly and professionally.
• Maintain accurate records of client interactions and feedback.
• Assist in resolving issues and ensuring client satisfaction.
• Collaborate with recruitment teams to enhance service delivery.
• Contribute to the continuous improvement of service processes.

• Host live-streaming sessions where you present products in a fun, clear, and persuasive way.
• Interact with viewers, answer questions, and keep the session lively to encourage purchases.
• Work with the marketing team to plan content, prepare script key points, and set up visuals before each live stream.
• Get to know the products well, including their unique features and benefits for customers.
• Keep an eye on viewer numbers, engagement, and sales data to measure success and make improvements.

We are seeking a detail-oriented and proactive HR Assistant to join our dynamic team. The HR Assistant will play a key role in supporting the HR department with various administrative tasks and ensuring smooth operations related to human resources functions within our real estate firm.

• Assist with the recruitment process by posting job openings, reviewing resumes, scheduling interviews, and conducting initial screenings.
• Coordinate new hire onboarding and orientation activities, including preparing new hire paperwork and conducting orientation sessions.
• Maintain employee records in compliance with company policies and legal requirements.Assist with benefits administration tasks, such as enrollments, terminations, and changes.
• Support employee relations initiatives by responding to employee inquiries and assisting with resolving employee issues or concerns.
• Assist with performance management processes, including tracking performance evaluations and maintaining performance review schedules.
• Coordinate training and development activities, including scheduling training sessions and maintaining training records.
• Prepare HR-related reports and presentations as needed.
• Assist with payroll processing by verifying timesheets and ensuring accuracy of payroll data.
• Maintain confidentiality and handle sensitive information with integrity.

• Engage viewers through live selling presentations.
• Develop and maintain brand partnerships.
• Create compelling narratives for products.
• Analyze viewer engagement metrics to enhance sales strategy.
• Collaborate with marketing teams on promotional campaigns.

Join our team as a Records Retrieval Customer Service Representative in Makati and take advantage of a ₱10,000 sign-on bonus plus an up to ₱25,000 monthly salary package! This role is perfect for customer service professionals with a keen eye for detail who thrive in a dynamic environment.

• Manage records retrieval from start to finish, ensuring timely and accurate processing
• Communicate with medical facilities to request, confirm, and collect documents
• Handle customer inquiries and provide outstanding support via phone, email, and chat
• Ensure confidentiality and maintain thorough documentation throughout the retrieval process
• Track and manage multiple customer accounts efficiently

What We Offer:

• Up to ₱25,000 Monthly Salary Package
• ₱10,000 Sign-On Bonus for New Hires
• Opportunities for career growth and development
• A collaborative and supportive work environment

• Greet customers as they enter
• Give customers drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and prepared food, like cookies, pastries and muffins
• Receive and process payments (cash and credit cards)
• Keep the bar area clean
• Maintain stock of clean mugs and plates
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items

• Taking orders and serving customers.
• Providing excellent customers service.
• Prepare food and beverages.
• Maintaining cleanliness and orderliness.
• Handling payments and transactions.

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary:

We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.

Responsibilities:

• Answer inbound calls and greet customers with energy and enthusiasm.
• Place outbound calls and communicate with energy and enthusiasm to customers.
• Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
• Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
• Meet department productivity and quality standards.
• Strive for first call resolution and take true ownership of customer needs and issues.
• Communicate and follow instructions for one call customer resolution.
• Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
• Take an active role in educating customers about our client's products and services.

As a Warehouse Assistant/Helper, you will assist in the daily operations of our warehouse, ensuring that inventory is organized, shipments are processed efficiently, and the workspace is maintained.

We are looking for experienced Electricians who want to learn new smart and future technologies in the electrical field. Training is provided.

- Install and Maintain Smart Technologies for Electrical, Room Automation, and Home Automation

- Install and Maintain Intelligent Power Management System

- Install and Maintain all supporting electrical systems such as LV, MV, Lighting, and cabling/piping

- Support clients and partners in their projects

- Follow the schedule as assigned by project and team lead

- Maintain the maintenance of and updates of all electrical and IOT equipment

•Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

•Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

•Assisting with loading and unloading items from vehicles.

•Accepting payments for delivered items.

•Providing excellent customer service, answering questions, and handling complaints from clients.

•Adhering to assigned routes and following time schedules.

•Abiding by all transportation laws and maintaining a safe driving record.

•Preparing reports and other documents relating to deliveries.

• Managing and penetrate Key Account (KAC) partners maintaining a long-term relationship with accounts and maximizing sales opportunities with them. Conduct outbound calls to potential businesses from provided leads or cold calling lists.
• Achieve and exceed individual and team sales targets and key performance indicators (KPIs).
• Maintain accurate and up-to-date records of lead interactions and sales activities in the CRM system.
• Be able to understand and sell the client product.
• Effectively handle objections and address concerns to maximize sales opportunities

1. Distribution

• Achieve 100% performance in assigned distribution target.
• Responsible in expanding area and products assortment.
• Responsible in opening new accounts

2. Account Acquisition

3. Business Collaboration

4.Customer Management

Job Highlights:

• With/Without Call Center Experience
• Get Account Incentives, Amazing Benefits and Signing Bonus on Selected Accounts
• HMO and Life Insurance Coverage on Day 1 | Competitive Salary | Work-Life Balance

Go further with Foundever 

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

APPLY NOW AND GET INTERVIEWED VIA ZOOM!

Source of Application: BOSSJOB

Note: Directly send/attach your resume via chat for faster processing.

• Serves customers by providing product and service information and resolving product and service problems.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Handle customer questions and service requests.
• Communicate in the language of the customer by avoiding technical terminologies and jargon.
• Gather information from customer by asking probing questions to analyze issues and identify underlying problem/s.
• Primary skill to handle voice contacts blended with non-voice (chat/email).