• Ensures that all doctor’s orders are being implemented with 100% compliance with the treatment protocols / SOPs
• To resolve all uncompleted orders and all existing patient concerns
• Primary Medical Representative’s responsibility includes; educating and offering general support to patients and their family members about the diagnostic and treatment services offered at the NeuroCognitive Institute.
• Medical record responsibilities include processing, requesting, faxing, mailing, printing and archiving all medical records.

• Research medical topics, trends, and terminology to gather information for content creation.
• Write and edit engaging and informative copy for various mediums, including print and digital media.
• Develop content for blogs, articles, press releases, advertisements, website copy, and other marketing materials.
• Proofread, revise, and update content to ensure accuracy and adherence to brand guidelines.
• Generate creative ideas for content development that align with the organization's goals and target audience.
• Collaborate with cross-functional teams, including marketing, design, and medical professionals, to ensure content accuracy and effectiveness.
• Stay updated with medical research and industry advancements to incorporate relevant and current information into the content.
• Manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Ensure the accuracy and credibility of all medical content produced.

Your impact:

•  Increase website/blog traffic through compelling and informative medical content.
• Positively impact customer engagement and interaction with the organization's content.
• Enhance Infiuss’ visibility and reputation as a trusted source of medical information.
• Contribute to customer acquisition efforts by attracting and engaging new audiences through compelling content.

• Ensures that assigned sales targets are regularly achieved.
• Visits assigned sales channels regularly (hospital and independent pharmacies and others) and tracks sales orders and stock inventories
• Visits assigned health institutions and health care professionals regularly, critical to the generation of prescriptions and conversion of sales opportunities
• Analyses / monitors regularly the sales potential and possible development of the assigned area.

Sales & Promotion:

• Promote and sell the company's medical products (e.g., pharmaceuticals, medical devices, diagnostics) to healthcare professionals, including doctors, pharmacists, and hospital administrators.
• Conduct product presentations, demonstrations, and training sessions for healthcare professionals to increase product knowledge and usage.
• Develop and execute sales strategies to achieve monthly and annual sales targets.
• Relationship Building:
• Build and maintain strong, long-term relationships with key healthcare professionals and institutions.
• Identify new potential clients, conduct regular visits to healthcare facilities, and expand the customer base in the assigned region.
• Act as a liaison between the company and healthcare professionals to provide accurate product information and resolve customer concerns.
• Market Research & Reporting:
• Conduct market research to identify new business opportunities, trends, and competitor activities.
• Track and report on sales performance, customer feedback, and competitor activities.
• Prepare and submit regular sales reports, including forecasts and achievement tracking.
• Regulatory Compliance:
• Ensure all promotional and sales activities comply with industry regulations and company policies.
• Maintain accurate records of all interactions with healthcare professionals and clients, ensuring compliance with medical ethics and legal standards.
• Team Collaboration:
• Collaborate with the marketing team to develop promotional materials, campaigns, and events.
• Participate in training programs, sales meetings, and company events.

As a Talent Acquisition Officer, you will be responsible for attracting and identifying top 

talent for our National Disability Insurance Scheme (NDIS) registered company. You will 

manage the end-to-end recruitment process from job posting to offer letter, while building 

strong relationships with hiring managers and candidates. Additionally, you will be 

responsible for developing and implementing recruitment strategies to attract diverse 

candidates, ensuring compliance with all relevant laws and regulation. This role involves working closely with internal stakeholders to understand staffing needs, sourcing candidates, and ensuring that all hires meet NDIS standards and requirements. The Talent Acquisition Officer will also ensure a smooth onboarding process and promote the organization’s employer brand within the NDIS space

Key Responsibilities:

• End-to-End Recruitment:
• Manage the entire recruitment process, including job posting, sourcing, screening, interviewing, and extending offers to candidates for various roles, such as support workers, care coordinators, and allied health professionals.
• Ensure candidates meet the specific requirements of NDIS participant care plans, such as necessary qualifications and experience with disability support.
• Sourcing and Attracting Talent:
• Develop and implement sourcing strategies to attract qualified candidates, including using online job boards, social media platforms, and industry-specific networking channels.
• Build and maintain a talent pool for ongoing NDIS-related staffing needs, with a focus on hard-to-fill positions such as specialist disability support roles.
• Compliance and Documentation:
• Ensure all candidates undergo the necessary pre-employment checks, including NDIS Worker Screening Checks, Working with Children Checks, First Aid certifications, and other relevant background checks.
• Maintain accurate records of all recruitment activities in compliance with NDIS standards and internal company policies.
• Candidate Screening and Interviewing:
• Conduct initial screening and interviews, evaluating candidates based on their qualifications, experience, and alignment with the organization’s values.
• Ensure that candidates are empathetic, culturally sensitive, and committed to providing high-quality care to NDIS participants.
• Collaboration with Internal Teams:
• Work closely with hiring managers and NDIS service coordinators to understand specific staffing needs and participant requirements.
• Provide expert advice on market trends, talent availability, and recruitment best practices in the disability support sector.
• Onboarding and Support:
• Coordinate the onboarding process for new hires, ensuring they have the necessary training and clearances to start their roles.
• Ensure new employees understand the NDIS participant care plans and are familiar with the organization’s processes, policies, and values.
• Employer Branding and Networking:
• Promote the organization as an employer of choice within the NDIS industry, enhancing the company’s reputation through positive candidate experiences and engagement in industry events.
• Reporting and Analytics:
• Track key recruitment metrics, such as time-to-fill, quality of hire, and retention rates, to continuously improve the recruitment process.
• Provide regular reports on hiring progress, recruitment challenges, and market trends to HR leadership and department heads.

• Provide 24/7 quality customer service globally for all clients and members. Close coordination with providers for claims evaluation and case management.
• Front line representative.
• Claims adjudication based on the procedure and medical plan coverage.
• Handle calls from clients, members and providers.
• Establish a good rapport and assist members with their queries/concerns from all communication platforms.
• Ensure all emails and concerns are attended timely.
• Extract claims utilization reports.

• Identify and target new sales opportunities within the healthcare sector.
• Build and maintain strong relationships with clients.
• Understand client needs and offer solutions and support.
• Meet and exceed sales targets set by Pro-Life Healthcare System Corporation.
• Represent the company at industry events and seminars.
• Prepare sales reports and forecast future market trends.
• Work collaboratively with the wholesale/distributor team to maximize market penetration.

Job Title: Customer Care Representative

Job Summary:

Provide exceptional customer service, resolving inquiries, and addressing concerns via phone, email, chat, or in-person. Ensure customer satisfaction, loyalty, and retention.

Key Responsibilities:

Customer Interaction:

1. Respond to customer inquiries promptly and professionally.
2. Resolve issues efficiently, escalating complex problems to supervisors.
3. Provide accurate product/service information.
4. Offer personalized solutions, recommendations, and alternatives.

Communication:

1. Maintain clear, concise, and friendly communication.
2. Active listening, empathy, and conflict resolution.
3. Clarify customer concerns, asking relevant questions.

Problem-Solving:

1. Troubleshoot and resolve customer complaints.
2. Collaborate with internal teams (e.g., sales, technical) for resolution.
3. Propose solutions, implementing corrective actions.

Documentation:

1. Accurately log customer interactions in CRM/database.
2. Update customer records, ensuring data integrity.
3. Maintain records of resolutions, feedback, and suggestions.

Quality Assurance:

1. Adhere to quality standards, procedures, and policies.
2. Participate in quality improvement initiatives.
3. Identify areas for process enhancements.

Join SPTR Workforce Solutions Inc, a leader in HR & Recruitment, as a Medical Sales Representative.

• Responsible for promoting medical products to healthcare professionals.
• Build and maintain strong customer relationships to maximize sales growth.
• Demonstrate product use, negotiate contracts, and close sales.
• Stay informed on industry trends and competition to meet sales targets.

The Customer Care - Social Media Account role involves managing customer interactions across various social media platforms, ensuring timely and effective responses to inquiries, complaints, and feedback. Responsibilities include monitoring social media channels, providing excellent support, resolving issues, and fostering positive customer experiences. This position requires strong communication skills, problem-solving abilities, and a deep understanding of social media trends to represent the brand professionally and maintain customer satisfaction.

Work Setup:

• Onsite - Makati
• Two consecutive days off

Salary and Benefits:

• ₱21,000 basic salary + ₱2,000 Allowance
• Life Insurance starting on Day 1
• HMO coverage, including two dependents, is free upon regularization
• Free shuttle service
• Sick leave convertible to cash
• Additional ₱1,000 added to the basic salary upon regularization
• 20% night differential

Signing Bonus: 20,000

• Answer calls and resolve customer issues quickly using helpful techniques.
• Make each call personal and focus on adding value for the customer.
• Use proactive techniques to keep customers satisfied and ensure they see the value of the service.
• Continuously improve knowledge and participate in training to stay updated.
• Use company systems to resolve issues, escalating when necessary.
• Adhere to company guidelines and maintain a positive attitude.

1. Gives direct nursing care. Identifies nursing needs of patients. Plans, gives and evaluates nursing care and admits patient.
2. Assist patient in moving, maintaining proper alignment of patient’s body and utilizing good body mechanics.
3. Observes signs and symptoms, institutes remedial action when appropriate and records these in her chart
4. Reports observation to the physician. Observes and responds to patients’ emotional spiritual needs. Acts as liaison between patient and hospital personnel.
5. Interprets to the patient and his family their roles in promoting successful therapy and rehabilitation.
6. Carries out doctor’s legal orders. Assist Physicians when examining the patients.
7. Administers and charts medications and patients’ reaction to medications.
8. Instructs patients and families. See to it that equipment receives proper care and maintenance. Discharge patients. Performs post-mortem care.
9. Teaches and directs nonprofessional nursing personnel. Acts as a charge nurse / medication nurse when so delegated. Receives and endorse ward equipment and supplies
10. Interprets hospital policies and procedure. Gives health teachings. Maintains good relationships with other hospital personnel..

URGENT HIRING! START ASAP! EASY VIRTUAL PROCESS! APPLY NOW!

WORK ONSITE: ORTIGAS, PASIG CITY

POSITION: HEALTHCARE EXECUTIVE (CSR)

SHIFT: NIGHTSHIFT (MON-FRI)

OFFER AND BENEFITS:

• UP TO 28K SALARY PACKAGE
• HMO
• NIGHT DIFFERENTIAL
• OTHER BENEFITS WILL BE DISCUSSED UPON JOB OFFER

• Analyze suitability of specimen prior to processing
• Perform daily maintenance needed by the equipment and log in appropriate logbooks all important details
• Perform appropriate troubleshooting of equipment (when necessary)
• Perform calibration and daily quality control for analytes
• Analyse Quality Control result. Has the knowledge to identify trends and shifts.
• Perform physical, chemical, microscopic and microbiological examination on blood and other body fluids
• Perform completion of test results
• Analyze laboratory reports and data accuracy
• Proper archiving of specimen

• Greet Patients and check them in for their appointments.
• Collect and enter patient
• Information into medical records
• Schedule and confirm appointments.
• Prepare treatment rooms for patient examinations
• Take vital signs such as blood, pressure and tempature.
• Answering customer
• Social Media Engagement
• Facebook messages and comments
• Phone calls
• Collaboration in a group or team