• Analyze and solve all types of manufacturing issues
• Ensure quality production output and meet customer requirements
• Initiate and follow through continuous improvement projects
• Create production reports
• Collaborate with various production departments
• Implement the department’s procedures and policies. This may involve writing new procedures and work instructions.
• Lead the team and motivate staff

• Analyze and solve all types of manufacturing issues
• Ensure quality production output and meet customer requirements
• Initiate and follow through continuous improvement projects
• Create production reports
• Collaborate with various production departments

• Will handle inventory management
• Document Processing
• Prepare and generate reports on inventory management
• Checking of delivery issues
• Checking of specifications and quantity at the site

1. Reports directly to the Job Captain or Engineering Manager or Project In- Charge
2. Studies the assigned plans and specifications to understand the project requirements
3. Attends pre-bid meetings, site inspection to familiarize further with prevailing work conditions as assigned by Job Captain or Engineering Manager or Project In-Charge Coordinates with Job Captain/Project In-Charge if there are queries or clarifications with regards to the project.
4. Prepare necessary submittals, shop drawings and other samples that might be necessary for approval of consultants prior to purchase.
5. Performs other related jobs that may be assigned from time to time.

The Project Engineer will be responsible for cost estimate, electrical design/plans, bill of materials, scope of work, proposal, and quotation works. 

Position Overview:

As a SEM Program Specialist, you will play a crucial role in educating Marketplace sellers about our new Search Engine Marketing (SEM) service offering available on the Seller Center. This role is pivotal in increasing the adoption of the SEM UI tool among US and international marketplace sellers, empowering them to run successful ad campaigns and thereby driving revenue growth for both sellers and the client. Basic understanding of SEO and SEM is an added advantage.

Key Responsibilities:

1.    Educate Sellers:

• Engage with sellers to introduce and explain the SEM program.
• Conduct training sessions to demonstrate the features and benefits of the SEM UI tool.
• Develop and distribute educational materials to facilitate sellers' understanding and usage of the SEM tool.

2.    Increase SEM Adoption:

• Drive the adoption of the SEM UI tool among US and international marketplace sellers.
• Identify and target sellers who would benefit most from SEM and proactively reach out to them.
• Monitor and report on the adoption rates and effectiveness of SEM campaigns.

3.    Support and Troubleshoot:

• Actively engage with sellers facing challenges with their ad campaigns.
• Provide effective solutions and support to troubleshoot any issues, ensuring a seamless experience with the Self-Serve Seller Center UI.
• Schedule and conduct 1:1 session with sellers to address their specific needs and queries.

4.    Seller Communication:

• Manage seller communication through emails, addressing and resolving queries promptly.
• Maintain clear and consistent communication to ensure sellers are informed and supported throughout their SEM journey.

5.    Reporting and Analysis:

• Work with the team to generate reports and conduct analysis on seller engagement and the overall growth of the SEM program.
• Provide insights and recommendations based on data to improve the SEM program and seller experience.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Competitive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

• Provide outstanding customer service and sales support to the client’s advertisers, publishers and/or users 
• Analyze quality and effectiveness of ad accounts strategically, and recommend best practices for other platforms 
• Support SMBs through effective business partnering and overall support of our vendor operations 
• Collaborate with advertising specialists, sales engineers, and product team members on new feature development
• Generate creative ways to improve our client relationships and increase revenue by sharing and implementing best practices 
• Tracking of accounts and maintaining conversion