Position Summary:

The Quality Assurance Nurse provides total record review of all Medical Records to ascertain appropriate, adequate, effective, and efficient documentation of all patient care and reflects compliance with all the State and Federal regulations and the VNAHHS Policies and Procedures. Develops a comprehensive Annual QA/PI/UR Plan for the agency and the implementation of the approved plan.

Essential Duties and Responsibilities:

• Reviews on a concurrent basis the Medical Records of the patient in accordance with the accuracy of the OASIS to the development of the POC.
• Utilizes a comprehensive Chart Audit Tool to collect data on the patient’s chart; to monitor deficiencies of clinicians for trends and patterns; to educate clinicians on improving documentation and the correction of deficient notes as appropriate.
• Tabulates and summarizes finding in the Medical Record audits by organizing data and reporting data on the following criteria: Appropriateness, Accuracy, Effectiveness and Efficiency.
• Develops a plan to improve OBQI data by developing Excellence in Clinical practice pathways with interdisciplinary members. Tracks the indicators chosen per quarter and report to the QA/PI Committee Meeting.
• Reviews concurrent notes for qualitative and substantive values and to make sure that the POC are followed.
• Provides oversight for the other QA nurses and assist in their orientation and day-to-day activities.
• Collaborates with the District Managers on various documentation deficiencies/compliance issues found during the course of the QA review process.
• Conducts telephone Surveys on active patients to ascertain that their needs are being provided by the agency to their satisfaction.
• Implements the Patient Satisfaction Survey Process on all discharge patients and tabulate the results for presentation to the Quarterly QA/PI Committee Meeting.
• Assures that the Policies and Procedures are reflected and followed by clinicians during their patient care and correctly documented in the chart.
• Promotes an awareness of the highest quality of patient care to the clinicians that the agency expects for every patient we service.
• Performs other related duties of which the above are representative.

1. Clean the transit mixer truck daily, including the drum, chute, and exterior, to prevent concrete buildup and ensure proper function
2. Ensure timely delivery of concrete to designated job sites.
3. Report any mechanical issues to the maintenance department promptly.
4. Inspect the mixer truck before and after each trip to ensure it is in good working condition.
5. Unload the concrete accurately and efficiently using the appropriate methods

• Review incoming orders for accuracy and completeness.
• Verify product availability and pricing.
• Coordinate with the shipping department to ensure timely order fulfillment.
• Maintain accurate and up-to-date records of all orders.
• Respond to customer inquiries and resolve order-related issues.
• Provide accurate information on order status and shipping timelines.

• Will develop methods for evaluation of program effectiveness
• Will prepare program reports
• Will perform other duties and/or special projects as necessary
• Draft quality assurance policies, guidelines, and procedures
• Interpret and implement quality assurance standard
• Identify training needs and organize training interventions to meet quality standards
• Ensure ongoing compliance with quality
• Evaluate employees through call listening, side-by-side, live monitoring

• Develop and implement quality assurance processes and procedures.
• Conduct regular inspections and tests of products and services.
• Analyze quality data and prepare reports for management.
• Collaborate with cross-functional teams to improve quality standards.
• Identify areas for process improvement and recommend solutions.
• Ensure compliance with regulatory requirements and best practices.

• Evaluate the output of each KYM/Onboarding specialist
• Address quality issues – findings, and concerns from the encoded and uploaded data – that support producing timely and high-quality KYM/Onboarding profiles.
• Ensures alignment and implementation of KYM/Onboarding policies, seeking clarification when needed.
• Provides end-of-day daily reports to respective departments.
• Hit Daily Target

HOW TO APPLY?

Please follow the instructions below to be able to process your application.

Email Subject Format: QA Specialist Applicant: Last Name, First Name

• Maintenance and coordination of a company food safety program to maintain statutory compliance to the prescribed legal requirements in the Food Industry. 
• Inspection of all food business
• Investigation of food complaints and complaints against food premises 
• Conducts weekly inspection / Audit in Restaurant or outlets owned by the company.
• Ensures the restaurant’s compliance to food safety standards
• Improved the guidelines for the hygiene and sanitation practices of the outlets.
• Coordinating and assisting with technical training and overall competency to management and employees with regards to the operational aspects of the food safety program, pest control, operational methods and personnel practices, and maintenance for food safety and hygiene /cleaning practices. 
• To complete food supplier audits (against the HACCP systems implemented) identifying corrective actions required and escalation of major concerns and ensure action there of as required. 
• To liaise with Local Authority Inspectors and enforcement officials as required. 
• Co-ordinate the ongoing development requirements of the department’s food safety program and compliance including carrying out internal audits 
• Nurture good working relationships both within and across departments under the food safety program. 
• Ensure that all registers and records and documentation relating to the role are properly maintained. 
• Work closely with other safety roles within the company – assisting as required and develop a supportive relationship 
• Be responsible for management of own workload escalating issues 

• Responsible for managing, analyzing, and ensuring the effective resolution of incident reports within the hospital
• Investigating patient safety incidents, near misses, and adverse events Implementing corrective actions to prevent recurrence.
• Maintaining high standards of patient safety and quality care by systematically addressing
• Resolving issues identified through incident reporting.

Client Overview 

Velotric is an innovative company founded by industry leaders from renowned brands like Lime, Giant, Specialized, and Decathlon. The team is passionate about creating ebikes that combine elegance, high performance, reliability, safety, and affordability. With a vision for a more expressive and stress-free riding experience, Velotric offers a flagship model, the Velotric Discover 1, which emphasizes style, comfort, and engineering reliability. The company is committed to providing an ebike that is easy to use, enjoyable to ride, and delivers superior performance while maintaining a sleek and fashionable design. 

Position Overview  

We are seeking a proactive and detail-oriented Customer Service Trainer to design, develop, and deliver impactful training programs for our growing team. The ideal candidate brings a strong background in the customer service industry, complemented by hands-on QA expertise. This individual will play a critical role in equipping our team with the skills, knowledge, and quality standards needed to deliver exceptional customer service while remaining adaptable to organizational changes and evolving business needs. 

• Documentation creation. Develop and maintain technical documents, including user manuals, product guides, and API documentation, ensuring they are clear, accurate, and user-friendly.
• Collaboration. Work closely with subject matter experts, such as engineers and developers, to gather and interpret complex technical information.
• Content structuring. Organize and present information in a logical and coherent manner, making it accessible to both technical and non-technical audiences.
• Editing and proofreading. Review and edit content to ensure clarity, consistency, and accuracy, adhering to company style guides and standards.
• User-centered content. Focus on creating content that meets the needs of end-users, making technical information easy to understand and use.
• Tool proficiency. Utilize various documentation tools and platforms to create, manage, and publish content.

Job Summary:

As a Document Controller, he/she will be responsible for maintaining control over all documented information within the company. Ensuring the availability of necessary documents, controlling document distribution, and overseeing the entire lifecycle of documents. Will also be responsible for identifying areas of improvement in document management processes and implementing strategies to enhance efficiency.

Work Set up: Hybrid (twice a week remote work and three times per week office based in Angeles City, Pampanga)

Work Shift: Monday to Friday (Needs to be Flexible on Shifts)

As a Financial Controller, you are responsible for directing and coordinating financial planning, budgeting, accounting, and reporting functions. You will oversee the preparation of financial statements, monitor cash flow, manage financial risks, and ensure compliance with accounting standards and regulatory requirements. Additionally, you will provide financial analysis and insights to support strategic decision-making by senior management. You will also supervise the finance team, foster a culture of accountability and efficiency, and play a key role in optimizing the organization's financial performance

KEY RESPONSIBILITIES:

• Can develop and implement robust financial policies and procedures to ensure compliance and mitigate risk.
• Prepare monthly, quarterly, and annual financial reports, including profit and loss statements, balance sheets, and cash flow projections, and coordinate with third-party accounting provider
• Monitor and analyze financial performance, providing insights and recommendations to optimize the company's financial operations
• Manage cash flow and liquidity, ensuring adequate funds are available for operational requirements and strategic investments
• Collaborate with internal teams to support decision-making through financial analysis and insights
• Coordinate and support audits, tax filings, and other financial compliance requirements.
• Provide leadership and guidance to the finance team, driving performance and professional development

• Conduct regular inventory checks, including receiving stock, cycle counts, and physical inventories.
• Report promptly on overstocking and under-stocking issues.
• Monitor and address inventory discrepancies, implementing corrective measures as needed.
• Manage automated stock replenishment to maintain optimal inventory levels.
• Assess product damages and coordinate efforts to prevent overstocking and under-stocking.
• Analyze stock movements to develop strategies for pushing products or rationalizing stock.
• Utilize knowledge of inventory replenishment to maintain appropriate stock levels.
• Efficiently manage backroom operations and use System Application Programs (SAP) effectively.
• Provide accurate inventory reports to support store operations and strategic management decisions.
• Use inventory data to forecast future needs and refine inventory management strategies.

The Document Controller is responsible for managing the documentation flow within the organization, ensuring that all project-related and company documents are properly controlled, distributed, and archived. This role involves coordinating with various departments to ensure documents are filed accurately, updated regularly, and accessible when needed. The ideal candidate must be highly organized, detail-oriented, and proficient in managing physical and electronic documents.

Documentation

1. Responsible for monitoring the implementation of the usage of the updated controlled documents, forms and records.

2. Serves as the point person in the reproduction of the updated and coded forms used company wide.

3. Distributes, deletes and retrieves approved and obsolete documents annually or as needed.

4. Stamping and authorizing of Internal and External Documents prior to use.

5. Ensures inventory of documents at hand and systematically kept.

6. Serves as the company’s Library Custodian.

7. Responsible for monitoring/shredding of obsolete documents with confidential records.

Auditing/ Analytical Thinking

8. Monitors compliance of all department to the policies and procedures to ensure consistent and effective implementation of the QMS with regards to documented information.

ISO

9. Helps in the formulation of Documented Information quality objectives and targets and opportunity.

10. Helps in the improvement of Control of Documented Information procedure and objectives.

11. Orients newly hired employees regarding basic QMS.

DATA PRIVACY

Member of Data Breach Response Team who validates allegations regarding company’s privacy policies, or any serious breach, loss or unauthorized access, disclosure or destruction of personal information under the custody of RTCC and shall submit a report to the National Privacy Commission.