We specialize in outdoor security cameras and hunting cameras. We are now in urgent need of recruiting after-sales representative, who is responsible for answering phone calls and handling after-sales issues. This job is full time ONLY. Our products have a certain level of technical difficulty, but we will provide necessary training before you start work.

Since our customers are mainly from the United States, the working time will be 9:00AM-6:00PM ET, Monday to Saturday. Then the Philippine time is from 9:00PM to 6:00AM.

PLEASE READ VERY CAREFULLY BEFORE APPLYING.

THIS IS TEMPORARY WFH (EQUIPMENT PROVIDED) AND APPLICANTS MUST BE RESIDING WITHIN NCR AND NEARBY PROVINCES ONLY.

THIS IS VIRTUAL PROCESS

The Customer Service Representative position interfaces with customers via inbound calls or outbound calls, This position provides customer service support and resolution of routine problems regarding client's product or services.

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services

As a Customer Service Representative, your primary role is to provide exceptional support to customers in the custom printing industry. Our client is a leader in digital printing solutions, offering products such as heat transfer papers, vinyls, sublimation, and direct-to-garment (DTG) supplies.

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, or in-person, addressing questions about products and services.
• Order Processing: Accurately process customer orders, ensuring timely fulfillment and delivery.
• Issue Resolution: Handle customer complaints and issues, providing effective solutions in line with company policies.
• Product Knowledge: Maintain a thorough understanding of product offerings to assist customers effectively.
• Record Maintenance: Keep detailed records of customer interactions, transactions, and feedback.
• Team Collaboration: Work closely with sales, technical support, and other departments to enhance the customer experience.

A Sales Support Specialist assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently. They also identify and create lists of potential clients while maintaining databases of sales.

Additional responsibilities of a Sales Support Specialist may include:

• Compiling daily lists of leads and delegating them to sales team associates
• Maintaining an accessible and organized filing system for sales and administrative professionals
• Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings
• Providing assistance to management team members and executives as needed
• Performing data entry duties in regards to metrics, sales figures and other key data
• Creating and processing sales in a timely manner
• Reporting any unusual activity to supervisors
• Expediting requests rush orders and altering sales orders and shipping information as required

As an Outbound Sales Representative, you will play a pivotal role in reaching out to potential clients, conducting surveys, and promoting products or services. If you possess excellent communication skills, a persuasive demeanor, and a commitment to achieving outbound calling targets, we invite you to apply for this essential position that directly contributes to our business growth.

Benefits:

• Competitive salary
• Strong support system
• Salary increase starting on your first year of employment (based on performance)
• Monthly Performance Incentive (only for full-time roles | based on given metrics |can range from $40 - $50)
• Health benefit ($30/month)
• No computer activity monitoring
• Training materials for upskilling provided
• Paid holiday leaves (depending on the holidays that the client observes)
• Paid sick leaves (sick leave convertible to cash if perfect attendance)
• Paid planned leaves
• 13th month pay
• Allowance for SSS and Pag-ibig contribution ($20/month)
• Commission details will be discussed upon hiring.

Key Responsibilities:

• Initiate outbound calls to prospective clients using prepared scripts or talking points.
• Conduct surveys, gather information, and provide relevant product or service details.
• Identify and qualify potential leads through effective communication.
• Transfer qualified leads to the sales team for further engagement.
• Promote company products or services to potential clients during outbound calls.
• Provide detailed information, address inquiries, and overcome objections.
• Build and maintain positive relationships with clients through professional and courteous communication.
• Record and update customer information accurately in the company's database.
• Meet or exceed daily, weekly, and monthly outbound calling targets.
• Work towards achieving set performance metrics, such as call conversion rates and lead qualification.
• Ensure compliance with company policies and standards during outbound calling.
• Maintain a high level of quality and professionalism in all interactions.
• Generate reports on outbound calling performance and campaign effectiveness.
• Document feedback and insights gathered during customer interactions.
• Ad hoc tasks from the client.

• Ensures that assigned sales targets are regularly achieved.
• Visits assigned sales channels regularly (hospital and independent pharmacies and others) and tracks sales orders and stock inventories
• Visits assigned health institutions and health care professionals regularly, critical to the generation of prescriptions and conversion of sales opportunities
• Analyses / monitors regularly the sales potential and possible development of the assigned area.

Sales-Savvy Outbound Caller , Lead generator & Closer

About Us:

We are a service-based business looking to expand by offering high-demand services such as social media management, lead generation, website design, and more to small and medium-sized businesses. We’re looking for a motivated, sales-savvy individual to join our team and handle outbound calls, closing deals, and ensuring clients are onboarded smoothly.

• Make outbound calls to local businesses in the U.S., introducing our services and generating interest.
• Follow a provided sales script while being able to think on your feet and adapt to each conversation.
• Overcome client objections with confidence and professionalism.
• Schedule meetings or consultations when necessary to further explain services.
• Close deals by presenting service packages and pricing, ensuring clients sign contracts and make payments online.
• Collaborate with internal teams to ensure smooth onboarding for clients.
• Update the CRM system with client information, lead status, and sales progress.

We are seeking an experienced SOC Analyst to join our security team. This remote role is open to candidates from India, Nigeria, Bangladesh, and the Philippines. Ideal candidates will have a strong foundation in cybersecurity monitoring, incident response, and a solid understanding of shell access techniques and detection on vulnerable systems.

• Real-Time Monitoring & Threat Detection: Analyze security alerts to detect, investigate, and respond to potential security incidents.
• Vulnerability Assessment: Conduct in-depth analysis of vulnerabilities, focusing on shell access techniques to understand and mitigate risks.
• Incident Reporting: Create comprehensive incident reports with threat analysis, impact assessment, and actionable recommendations.
• Security Best Practices: Stay updated on the latest cybersecurity threats and industry standards to safeguard our systems.
• Cross-Team Collaboration: Work closely with development and infrastructure teams to ensure security controls and prevent vulnerabilities.

1.    Drive the sell in ordering and sell through of products in store presentation

2.    Maintain and grow our account base to drive and achieve revenue expectations

3.    Conceive and execute digital/marketing solutions for high profile clients that market across channels, integrate with offline media, and push interactive innovation

4.    Develop and deliver sales presentations for external speaking opportunities with the goal of persuading external decision makers and influencers

5.    Collaborate with internal departments including marketing, production and fulfillment, designers and developers to execute on sold campaigns

6.    Establish deep customer relationships

7.    Ability to conduct a needs assessment with existing and potential clients to identify marketing and advertising solutions, develop proposals and deliver sales presentations

8.    Working with the world’s most influential enterprises to transform business operations with cognitive computing

9.    Working in close-knit teams consisting of a senior subject matter expert and business analyst(s)

10. Qualifying accounts as needed to determine sales opportunities and identify additional contacts/buyers

Responsibilities:

 - Assist the claims department with the claims process, ensuring timely and accurate resolution.

 - Handle administrative tasks including managing tolls and parking tickets efficiently.

 - Provide excellent customer service via phone, email, and text, addressing customer inquiries and concerns promptly and professionally.

 - Contribute to marketing efforts by assisting with various tasks such as social media management, content creation, and promotional campaigns.

 - Collaborate with team members to ensure seamless operations and customer satisfaction.

- Perform additional duties and responsibilities as assigned.

Job Type: Full-time

Location: Remote (Work from Home)

Company Overview:

We are seeking a highly skilled and experienced Call Center Sales Manager to join our team. This role requires strong leadership skills, excellent communication, and the ability to thrive in a fast-paced, results-oriented environment. If you have a proven track record in sales and management, and can deliver exceptional service with a clear American accent, we want to hear from you!

Key Responsibilities:

• Manage and lead a team of sales agents in a call center environment.
• Drive sales performance through effective coaching and mentorship.
• Handle customer inquiries and ensure high satisfaction levels.
• Implement strategies to meet and exceed sales targets.
• Conduct regular performance evaluations and provide constructive feedback.
• Monitor and analyze sales metrics to identify areas of improvement.
• Maintain a positive and professional work culture.

We are seeking a skilled Android Developer to assist in converting our existing Expo React Native applications into native Android applications. The ideal candidate will have experience with various ad monetization platforms, including AdMob, Facebook, Unity Ads, AppLovin, and Vungle, as well as a strong understanding of Web3 and blockchain programming. Familiarity with Firebase for managing sign-up and sign-in processes is also essential.

Key Responsibilities

• App Conversion: Convert existing Expo React Native applications into fully functional native Android applications, ensuring that functionality and performance are maintained.
• Reskinning: Modify and reskin applications to meet new branding requirements or design specifications while maintaining the core functionality of the app.
• Ad Integration: Implement and manage ad monetization strategies using platforms such as:
• AdMob
• Facebook Audience Network
• Unity Ads
• AppLovin
• Vungle
• Etc.
• Web3 and Blockchain Development: Collaborate on projects that involve blockchain technology and decentralized applications (dApps).
• Firebase Integration: Utilize Firebase to implement and troubleshoot sign-up and sign-in functionalities, ensuring a smooth user authentication experience.
• Collaboration: Work closely with designers, product managers, and other developers to create a seamless user experience.
• Testing and Debugging: Conduct thorough testing and debugging of applications to ensure high-quality performance and user satisfaction. Identify and resolve issues efficiently.
• Documentation: Maintain clear documentation of code and processes for future reference and team collaboration.

We are seeking a highly motivated and experienced Sales Dealer Development to join our remote team and contribute to our growth and success. You will be responsible for developing and managing our dealer network, selling Electric Vehicles and motorcycles, consumables, and accessories.

You will play a crucial role in expanding our market presence and driving sales growth in your assigned region, the Philippines. This role requires excellent communication skills, strong sales acumen, and the ability to handle follow-ups efficiently.

Dealer Network Development:

• Identify and establish relationships with potential clients and dealers to expand our distribution network.
• Develop a thorough understanding of client and dealer needs and market trends.
• Create strategies to recruit, onboard, and maintain a strong network of clients and dealers across the Philippines.
• Effectively researching prospects and generating leads.
• Contact potential clients and dealers on the phone, by email, and in person.

Sales and Account Management:

• Meet or exceed sales targets by actively selling Electric vehicles and motorcycles, consumables, and accessories to clients and dealers.
• Prepare and send quotes and proposals to dealers and clients.
• Provide excellent account management, cultivate long-term relationships, and respond to client requests and issues in a timely and professional manner.

Industry Knowledge:

• Possess a good understanding of the automotive and motorcycle industry, including market trends, competitor analysis, and consumer preferences.
• Stay up to date with industry developments and as needed, adapt sales strategies accordingly.

Collaboration:

• Work closely with the Sales and Marketing departments to develop effective sales strategies, promotional campaigns, and marketing materials.
• Provide feedback on market needs, customer preferences, and competitor activities to drive product development and marketing initiatives.

Travels:

• Travel within the Philippines to meet with clients, and dealers, and attend industry events.
• Conduct product presentations, negotiate contracts, and introduce new products to potential clients and dealers.

Sales Reporting and Analysis:

• Prepare regular sales reports, providing insights into sales performance.
• Participate in weekly Sales review and planning.
• Maintain accurate sales records, including sales reports, customer databases, and activity logs.
• Analyze sales data to identify opportunities for growth, optimize sales strategies, and improve overall sales effectiveness.

Position: Sales Representative

Schedule: PST

• Handle inbound and/or outbound calls to offer and educate the customers on the benefits of the products and/or services of the client to promote sales
• Develop new business opportunities through proactive efforts and research
• Utilize sales techniques to identify customer needs and present appropriate solutions
• Analyze market trends and competitor activities to identify potential business opportunities.
• Negotiate contracts and close deals effectively.
• Cold call prospects to sell the products and services of the client
• Provide information about product’s features, prices etc. and present their benefits
• Email clients to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed
• Maintain a well-developed pipeline of prospects
• Develop strong, ongoing relationships with prospects and customers
• Collaborate with the sales team to achieve sales targets
• Upsells customers to larger products, more extensive packages, or higher priced services
• Keep detailed record of call logs and enter data accurately and consistently into the company's database
• Must be able to track conversations and follow up with customers in a timely manner.
• Generate and source out leads through various channels
• Other ad hoc tasks that would be assigned

This is a commission-based role only.

What you will do:

• Work with the Juan Medical Team to acquire corporate clients in Metro Manila and neighboring provinces: Cavite, Laguna, and Rizal
• Promote and acquire clients for vaccinations, blood tests, and other related medical services

Compensation and perks:

• Discounted medical services
• 2-5% commission for every sale