• Oversee Training Delivery: Collaborate closely with the Training Delivery Manager to ensure the smooth delivery of training sessions.
• Manage Training Resources & Financial Planning: Handle training personnel management, participate in financial planning, and manage forecasting.
• Oversee Indirect Delivery Management: Manage partnerships with indirect delivery channels and reseller partners to expand training delivery reach and efficiency.
• Trainer Recruitment & Cross-Functional Coordination: Recruit and manage trainers/instructors, and coordinate with marketing staff (e.g., marketing manager, content/SEO writer, graphic designer) on website development and promotional activities.
• Collaborate with the Marketing and Sales Teams to develop promotional offers to attract clients.
• Strategize the marketability of courses when delivery resources are available at reasonable costs. Collaborate with the Marketing Team to drive interest through newsletters and social media.
• Monitor and report on new market trends and technologies in training, providing actionable recommendations.
• Expand Core Business & Identify Opportunities: Build on core strengths to identify new business opportunities, manage vendor relationships, and communicate with vendors effectively. Strengthen and maintain relationships with Insoft’s learning partners and clients.
• Coordinate with Training Sales & Delivery Teams: Work with the Training Sales Manager and Training Delivery Manager to match clients with courses across Insoft’s learning partner network.
• Vendor Communication: Introduce Insoft to vendors, establish communication, and discuss contract-related matters to understand alignment with their processes.
• Regular Reporting: Prepare and send daily, weekly, and monthly reports to the CEO as required.
• Participate in Operational and Development Initiatives: Engage in organization development and initiatives aimed at operational excellence.
• Perform Ad Hoc Tasks: Complete tasks as assigned by the CEO or their delegated representatives.

As an Operations and Compliance Associate based in the Philippines, you'll play a crucial role in supporting our day-to-day operations and ensuring regulatory compliance. This position is perfect for recent graduates looking to kickstart their career in fintech.

You will lead the build of our compliance operations, and serve as the point of contact to our compliance partners and internal teams for all Money Service Business compliance needs.

In this role, you will design and implement compliance operations, including policies and procedures and a system of controls. You will also build AML and KYC programs leveraging technology.

• Support the development and implementation of compliance policies and procedures
• Help monitor transactions for potential fraud or money laundering activities
• Contribute to Know Your Customer (KYC) processes and documentation
• Collaborate with cross-functional teams to improve operational efficiency
• Assist in daily operations, including customer support and transaction processing
• Stay updated on relevant regulations and assist in implementing necessary changes
• Participate in creating reports for management and regulatory bodies
• Manage the engagement of third party firms, performing any policies/procedural reviews and due diligence; evaluate risk-mitigation vendor capabilities

• Responsible for the company's daily operations management and process optimization to ensure the smooth operation of the company's business
• Formulate and implement the company's strategic planning, operational goals and promotion
• Lead the team, coordinate cross-departmental cooperation, promote business growth and team collaboration;
• Manage company resources, optimize resource allocation, and ensure efficient use of resources;

We are seeking an experienced SOC Analyst to join our security team. Ideal candidates will have a strong foundation in cybersecurity monitoring, incident response, and a solid understanding of shell access techniques and detection on vulnerable systems.

• Real-Time Monitoring & Threat Detection: Analyze security alerts to detect, investigate, and respond to potential security incidents.
• Vulnerability Assessment: Conduct in-depth analysis of vulnerabilities, focusing on shell access techniques to understand and mitigate risks.
• Incident Reporting: Create comprehensive incident reports with threat analysis, impact assessment, and actionable recommendations.
• Security Best Practices: Stay updated on the latest cybersecurity threats and industry standards to safeguard our systems.
• Cross-Team Collaboration: Work closely with development and infrastructure teams to ensure security controls and prevent vulnerabilities.

• Manages client farming activities through cold emailing and cold calling.
• Prepares and delivers presentations and pitches to clients.
• Prepares and delivers presentations and pitches to clients.
• Coordinates & conducts inspections, property features, leasing rates, and terms with clients.
• Negotiates commercial terms on behalf of clients.
• Secures new opportunities through prospecting, networking, and upselling to current clients.
• Uses advanced sales techniques to identify the needs of Occupiers and Providers.
• Provides leasing availability, market conditions, and property value information through research.

• Training Program Development: Design and develop training materials and programs specific to collections for online lending accounts, including modules on compliance, communication techniques, and best practices.
• Training Delivery: Conduct engaging and effective training sessions, workshops, and seminars for new hires and existing team members.
• Performance Assessment: Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics; make adjustments as needed to ensure training goals are met.
• Onboarding: Facilitate the onboarding process for new collection agents, ensuring they are equipped with the knowledge and skills required to excel in their roles.
• Continuous Improvement: Stay current with industry trends, changes in regulations, and best practices in collections to continuously improve training content and methods.
• Support and Guidance: Provide ongoing support and guidance to collection agents, addressing any questions or challenges they may encounter.
• Collaboration: Work closely with the Collections Team Leader and other departments to ensure training aligns with overall business goals and enhances team performance.
• Reporting: Prepare and present regular reports on training activities, outcomes, and areas for improvement to management.

A video specialist shoots, edits, and delivers high-quality video content for various purposes.

- Edit and produce short-form video content for platforms like Instagram Reels, TikTok, and YouTube Shorts.

- Incorporate creative storytelling, trending audio, and visual effects to maximize viewer engagement.

- Collaborate with the content team to develop innovative content ideas.

- Optimize content based on platform trends and analytics.

- Proven experience in editing short-form video content.

- Proficiency in video editing tools and software. (Capcut, Canva, Adobe, Tiktok, etc.)

- Strong understanding of social media trends.

- Ability to work under tight deadlines.

The Branch Services Officer performs the full range of teller, vault/ATM operations, account opening and TD transactions for the Bank in accordance with set policies and procedures to achieve passing Internal, Compliance and BSP audits.

• Responsible to ensure timely investigation of AMLA alerts/STR/CTR/Infractions/Fraudulent et al, reporting and submission of required documents.
• Responsible to review, and approve select transactions he/she did not process such as but not limited to: account opening for Savings and Payroll Accounts; Account Maintenance transactions; sign MC’s jointly with another officer; etc.
• Engages clients to open new accounts and/or seek growth opportunities through cross-selling and account consolidation in a consistently efficient, delightful and customer-eccentric manner to achieve set sales related targets and quotas.

Salary Range Disclaimer: The salary range provided for this position is intended to serve as a general guideline and is subject to change based on factors such as qualifications, experience, and outcome of the overall hiring process. The final offer may vary and is not guaranteed to fall within the listed range.

• Operational Management: Managing branch operations, ensuring that all financial services (such as loans, savings, insurance) are delivered effectively to clients.
• Team Supervision: Leading a team of loan officers, customer service staff, and other branch personnel. The Branch Manager is responsible for training, performance evaluation, and staff development.
• Client Relationship Management: Building and maintaining strong relationships with clients to ensure high levels of customer satisfaction and retention.
• Loan Portfolio Management: Ensuring that loan disbursements, collections, and repayments are done according to company policies. The Branch Manager also manages delinquency rates and ensures the sustainability of the loan portfolio.
• Financial Reporting and Compliance: Ensuring that branch operations adhere to company policies, regulatory requirements, and the standards set by the Bangko Sentral ng Pilipinas (BSP), which regulates microfinance institutions in the Philippines.
• Sales and Business Development: Promoting the institution’s financial products to the community, identifying opportunities to expand the client base, and achieving growth targets.
• Risk Management: Identifying and mitigating risks related to loan defaults, fraud, and other operational risks.
• Community Engagement: Engaging with the local community to promote financial literacy and encourage participation in the MFI’s services, including credit and savings programs.
• A Branch Manager in an MFI needs strong leadership skills, an understanding of financial services for low-income populations, and knowledge of regulatory frameworks specific to the Philippines’ microfinance sector. Communication and interpersonal skills are also crucial for building relationships with clients and the community.

• Oversee daily operations to ensure optimal efficiency and productivity.
• Manage staff, providing training and performance evaluations.
• Develop and implement sales strategies to achieve branch targets.
• Maintain strong relationships with clients and suppliers.
• Monitor inventory levels and coordinate logistics.
• Prepare reports and analyze branch performance.

Operations Coordinator is in charge of managing the company's supply and service, ensuring that each unit is in good condition. 

• Lead interdisciplinary teams and manage daily clinic operations at VERA Dental Clinic Corp.
• Ensure exceptional patient care delivery and align protocols with healthcare regulations.
• Drive continuous improvement in patient services and staff professional growth.
• Maintain financial stability by managing clinic budgets and resources.
• Implement strategic initiatives to advance our reputation in the medical care industry.

The Financial Wealth Planner will be responsible for assisting clients in creating personalized financial plans, offering advice on investments, savings, retirement, and insurance options. This role involves building long-term relationships with clients, understanding their financial goals, and helping them achieve those goals through tailored financial strategies. The Financial Wealth Planner will also educate clients on financial planning and offer continuous support to help them stay on track.

• Deliver excellent customer service to ensure a high level of customer satisfaction.
• Assess customers' needs and provide detailed assistance and information on product features.
• Welcome customers to the store, answer inquiries, and foster a friendly shopping environment.
• Achieve and exceed departmental sales goals on a weekly, monthly, quarterly, and yearly basis.
• Follow housekeeping standards and ensure assigned areas are well-stocked, neat, and presentable at all times.
• Maintain proper grooming, and display a professional appearance.
• Complete daily item counts and accurate end-of-day reporting.
• Collaborate with team members to ensure smooth store operations and meet sales targets.
• Stay informed about product offerings, promotions, and store policies to assist customers effectively.
• Handle customer complaints and provide solutions to enhance the shopping experience.

• Process online orders accurately and ensure they are fulfilled on time.
• Maintain appropriate inventory levels by working with suppliers and warehouse teams to prevent shortages or excess stock.
• Collaborate with shipping partners and internal teams to ensure efficient shipping and delivery processes.
• Address customer inquiries and issues related to orders, shipping, and returns in a timely manner.
• Analyze sales data and operational metrics to identify trends and areas for improvement.
• Stay updated on best practices for online selling platforms and assist in optimizing product listings.