• Engage potential clients and present Humanlink's HR and recruitment solutions.
• Build and maintain strong client relationships to drive sales and retention.
• Identify market trends and customer needs to develop tailored proposals.
• Collaborate with the recruitment team to ensure client satisfaction.
• Achieve monthly sales targets and report on sales performance.

We are seeking a dedicated Dog Sitter and Walker to care for our dogs. The ideal candidate will have a passion for animals, enjoy spending time outdoors while providing excellent care for our furry children, and have good interpersonal skills and active.

• Walk multiple dogs of various breeds and sizes according to the schedule.
• Ensure the safety and well-being of the dogs during walks.
• Provide exercise, playtime, and socialization for the dogs.
• Adhere to any specific instructions or routines provided by pet owners.
• Maintain a clean and safe environment during and after walks.
• Communicate with pet owners regarding their pets' activities and any notable observations.
• Provide excellent customer service and build strong relationships with clients.
• Be punctual, dependable, and respectful of clients' properties.

Position Summary: We are looking for an energetic and dedicated Waiter/Bartender to join our team. The ideal candidate will provide exceptional service to our guests in a fast-paced Chinese restaurant setting.

Key Responsibilities:

• Take and process orders efficiently while ensuring customer satisfaction.
• Prepare and serve drinks and beverages in accordance with restaurant standards.
• Maintain cleanliness and organization of the dining and bar areas.
• Collaborate with kitchen staff to ensure timely food delivery.
• Provide knowledgeable recommendations on menu items and beverages.

Company Overview

OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry. While our core expertise lies in logistics, we are also well-equipped to cater to the diverse outsourcing needs of businesses across various sectors.

We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Customer Service Specialist to join our team and contribute to our growth.

Position Overview

• As a Customer Service Specialist at OnSpot Global, you will be responsible for providing top-tier customer support services for our clients. This role plays a pivotal part in ensuring client satisfaction, resolving customer issues, and maintaining a positive brand image. In this position, you will have the chance to work with various clients and contribute to their success.

About the Role

• As a Customer Service Specialist, you will be the driving force behind our customers' journey with our innovative tech platform. You will own the entire customer experience from initial sales lead to successful customer conversion and beyond. This role is a dynamic blend of sales, customer support, and technical expertise. You will be responsible for nurturing leads, guiding them through their first booking, addressing inquiries, and ensuring their continued satisfaction with our services. Your ability to understand customer needs, communicate effectively, and navigate our platform will be crucial to your success.

Responsibilities:

Sales Performance:

• AAA Sales Skills is a must!
• Consistently meet and exceed individual and team sales and booking targets.
• Contribute to overall customer acquisition and revenue growth goals.

Lead Conversion:

• Actively contact qualified sales leads through various channels (phone, email, etc.).
• Conduct consultative conversations to understand their small to medium-sized business (SMB) needs and logistics challenges.
• Craft and present tailored shipping solutions using our Ship4wd platform.
• Assist customers in placing their first booking and completing online payments.

Customer Support and Retention:

• Respond promptly to inquiries from both potential and existing customers.
• Troubleshoot issues, provide technical assistance, and address concerns effectively.
• Identify upsell and cross-sell opportunities to maximize customer value.
• Manage customer complaints with a focus on resolution and satisfaction.

Platform Expertise:

• Develop a deep understanding of our Ship4wd platform, its features, and benefits.
• Stay informed about industry trends, logistics best practices, and competitor offerings.

Continuous Improvement:

• Collect and analyze customer feedback to identify areas for platform and process enhancements.
• Collaborate with product and operations teams to implement improvements.
• Proactively suggest strategies to enhance customer satisfaction and loyalty.

CRM and Systems Management:

• Utilize our CRM system to track customer interactions, manage leads, and document progress.
• Maintain accurate and up-to-date customer data within our systems.

• Solicit and generate new business directly as well as working towards harnessing key accounts especially in manufacturing/restaurant/laundry business
• Develop the existing customer base, increase production and revenues while harnessing key account relationships.
• Prepare weekly, monthly, quarterly and annual reports as required
• Supervise the full cycle selling from booking of orders to collection of payments from existing accounts.
• Deliver excellent customer services and standard by closely monitoring the needs of the accounts.
• Develop and implement account specific programs that will grow accounts

• Deliver dynamic English language and can bring out students’ English and smile
• Familiarize and conduct the lesson materials provided by the company
• Can smile all the time and praise students while learning, in order for them to feel encouraged to participate and progress
• Assess students progress and provide feedback in their English language skills
• Preferably can work from 7:00 AM to 3:00 PM (Peak Hours)

· Player Engagement: Develop strategies to engage and attract new players to our Texas Hold'em platform.

· Promotion Planning: Create and execute online and offline campaigns (e.g., tournaments, events, giveaways) to grow player base and loyalty.

· Community Building: Manage poker forums, social media channels, and online communities, fostering engagement and positive player interactions.

· Partnership Management: Identify potential partners and influencers in the poker community to promote the brand.

· Content Creation: Collaborate with the marketing team to produce relevant content (blogs, newsletters, social media posts) that resonates with poker enthusiasts.

· Player Retention: Analyze player behavior to identify retention opportunities and enhance customer lifetime value.

· Tournament Organization: Assist in planning and promoting Texas Hold'em tournaments, both online and live events.

· Performance Analysis: Track the effectiveness of campaigns and promotions, providing data-driven insights and recommendations for improvements.

• Answer inbound calls and assist with customer inquiries within a fast-paced BPO and Call Center environment.
• Possess strong communication and problem-solving skills.
• Document interactions, process orders, and escalate unresolved issues to appropriate resources.
• Commit to continuous improvement and deliver high-quality customer service.
• Maintain a professional demeanor and adhere to company policies and industry regulations.

• Provide exceptional customer support to clients and candidates in the recruitment process.
• Respond to inquiries via phone, email, and chat promptly and professionally.
• Maintain accurate records of client interactions and feedback.
• Assist in resolving issues and ensuring client satisfaction.
• Collaborate with recruitment teams to enhance service delivery.
• Contribute to the continuous improvement of service processes.

The Housekeeping Attendant is responsible for maintaining a clean, sanitary, comfortable, and tidy environment for the hotel guests. The attendant ensures guest rooms and common areas are cleaned to the highest standards to enhance guest satisfaction and contribute to a positive experience.

Room Cleaning

• Clean and tidy guest rooms according to the hotel standards.
• Make beds, change linens, and replace towels.
• Dust and polish furniture and fixtures.
• Clean windows, mirrors, and other glass surfaces.
• Clean and disinfect bathrooms, including toilets, sinks, showers, tubs and sweep/mop floors.
• Replenish guest room supplies such as toiletries

Common Areas Maintenance

• Clean and maintain common areas including lobbies, hallways, and restrooms.
• Empty trash receptacles and dispose of waste properly.
• Ensure the cleanliness and organization of housekeeping carts and storage areas.

Guest Interaction

• Provide courteous and professional service to guests.
• Respond promptly to guest requests and inquiries.
• Report any guest complaints or concerns to the supervisor for resolution.

Equipment and Supplies Management

• Use and maintain cleaning equipment and supplies properly.
• Report any maintenance issues or equipment malfunctions to the supervisor.
• Monitor inventory levels and request replenishments when necessary.
• Assist with laundry duties as needed.
• Perform additional tasks as assigned by the supervisor.

Safety and Compliance

• Follow all health and safety regulations.
• Adhere to company policies and procedures.
• Report any suspicious activities or safety hazards to the supervisor.
• Participate in training and development programs.

We are looking for a strong Freelance Project Manager to join our team on a contract basis. The ideal candidate will be managing the financial reports and compliance disclosures of the biggest U.S. brands and companies (e.g. proxy statements, annual reports, ESG reports) from inception to completion. This role requires excellent communication skills, proven project management experience, and above average ability to understand both technical information and client needs.

Key Responsibilities:

Project Management

• Collaborate with a Lead Account Manager (LAM) on a portfolio of projects, which can be ~20 project simultaneously during the peak season
• Oversee and direct projects from onboarding to delivery
• Be the primary channel of communication between production and LAM and/or client
• Set and manage expectations of clients and internal stakeholders
• Collaborate with the project team (traffic manager and technical specialists) to deliver client requests accurately and timely

︎Provide leadership to the project team

• Work with fellow project managers to provide 24/5 coverage

Crisis Management

• Lead solution-based escalation efforts and active communication with clients and internal stakeholders
• Conduct incident investigation and make analytical recommendations to avoid similar incidents in the future

Quality Control

• Manage consistent quality of deliverables through the LPHI QC process
• Proofread and edit outputs so they adhere to Labrador’s quality pillar

• Assess loan applications and determine clients' creditworthiness at Sustainable Community Microfinance Corp.
• Advocate for financial inclusion by offering tailored microfinance solutions to support community development.
• Build lasting relationships with clients, providing financial guidance and excellent customer service.
• Collaborate with our dedicated team to achieve targets, comply with regulations, and contribute to our mission of sustainable growth.
• Address customer queries, maintain accurate records, and ensure the confidentiality of sensitive financial information.

• Develop and implement sales and marketing strategies.
• Identify and target new market opportunities.
• Maintain relationships with existing clients and partners.
• Conduct market research to inform business decision-making.
• Collaborate with the team to create promotional materials.
• Analyze sales data to track performance and optimize campaigns.
• Collaborate with warehouse department for deliveries and inventories.