Watch Repair and Maintenance:

• Diagnose and repair mechanical, quartz, and automatic watches.
• Replace and repair defective parts, including movements, crystals, straps, and batteries.
• Clean, lubricate, and adjust watch components to ensure accuracy and longevity.
• Adjust and regulate watch movements to meet accuracy standards.
• Water resistance testing and resealing as needed.

Customer Service:

• Provide customers with clear explanations of necessary repairs, timeframes, and costs.
• Offer advice on watch care and maintenance to prolong the life of timepieces.
• Maintain clear communication with customers regarding the status of repairs.

Quality Control:

• Inspect watches for any defects or issues before and after repairs.
• Ensure that all watches meet the company's quality standards before returning them to customers.

Inventory and Tool Management:

• Maintain an organized workspace and manage tools and equipment necessary for watch repairs.
• Monitor and order replacement parts, such as batteries, crystals, movements, and straps.
• Keep track of stock levels for commonly used materials.

Documentation:

• Record all repair work and maintain detailed service logs for each timepiece.
• Document customer information, repairs performed, and parts used.

Technical Skills:

• Knowledge of watch mechanics, movements, and parts.
• Proficiency in using tools specific to watch repair, including screwdrivers, tweezers, magnifying glasses, and pressure testing equipment.

Experience:

• Prior experience as a watch technician or in a related field is preferred.
• Formal training in horology or a watch repair certification is an advantage.

Attention to Detail:

• High level of precision and attention to detail to ensure watches are accurately repaired and maintained.

Communication Skills:

• Ability to clearly communicate with customers about the status of their watches and the repairs being done.

Problem-Solving:

• Strong diagnostic skills to identify mechanical issues and devise effective repair solutions.