The Warehouse Supervisor is responsible for overseeing the day-to-day operations of the warehouse, ensuring that inventory is efficiently and accurately managed, and leading a team of warehouse staff. This role ensures that all warehouse processes are executed in accordance with company policies, safety standards, and operational goals.

Key Responsibilities

Operational Oversight:

• Supervise daily warehouse activities including receiving, storing and picking of goods

• Ensure adherence to operational procedures and standards to maximize efficiency and productivity.

• Coordinate and oversee the workflow within the warehouse to ensure timely and accurate order fulfillment.

Staff Management:

• Lead and manage warehouse staff, including training, scheduling, and performance evaluations.

• Provide guidance and support to team members to promote a positive and productive work environment.

• Address and resolve any staff-related issues or conflicts promptly and effectively.

Inventory Control:

• Monitor and maintain accurate inventory records, including regular stock counts and audits.

• Ensure proper handling and storage of inventory to prevent damage or loss.

• Collaborate with the Warehouse Manager to manage stock levels and forecast future inventory needs.

Safety and Compliance:

• Enforce safety regulations and protocols to ensure a safe working environment for all employees.

• Conduct regular safety inspections and training sessions to promote compliance with health and safety standards.

• Report any safety hazards or incidents to the Warehouse Manager and take appropriate corrective actions.

Process Improvement:

• Identify opportunities for process improvements to increase efficiency and reduce operational costs.

• Implement best practices and new procedures to enhance warehouse operations.

• Monitor key performance indicators (KPIs) and generate reports for the Warehouse Manager.

Customer Service:

• Address and resolve any issues related to order accuracy or shipping discrepancies.

• Work closely with other departments to ensure high levels of customer satisfaction and timely order fulfillment.

• Education: Bachelor's degree in Industrial Engineering, Supply Chain Management or any related courses

• Skills:

• Strong leadership and team management abilities.

• Excellent organizational and problem-solving skills.

• Proficiency in warehouse management software

• Knowledge of safety regulations and inventory management practices.

• Effective communication skills, both verbal and written.

Physical Requirements:

• Ability to lift and move heavy items, occasionally

• Ability to stand, walk, and climb for extended periods.

Working Conditions:

• Primarily warehouse environment with exposure to varying temperatures and conditions.

• Possible overtime and holiday/weekend work during peak periods.